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Archive: voluntary sector

The failing economy of Kirkcaldy

5 August 2009 20:54

Categories: *, Current affairs, Economics, Famous Langtonians, Fife, General, Media, Newspapers, Personal, Politics, Scotland, Work

It was revealed yesterday that Gordon Brown will spend part of his summer doing voluntary work in Kirkcaldy, the town where he grew up which forms the major part of his constituency of Kirkcaldy and Cowdenbeath. It is also my home town.

Some uncharitable people have suggested that his job may involve digging holes, something he has done quite enough of as Prime Minister. More cutting might be the observation that voluntary work is the only sort of work you’ll be able to find in Kirkcaldy.

A couple of weeks ago, The Times ran a piece about the economic woes which have hit Kirkcaldy which was a talking point among some of my friends. Aside from apparently inventing the demonym “Kirkcaldians” (I personally prefer “Langtonian”, named after the town’s old nickname, the Lang Toun), I think the article is largely a fair and accurate reflection of the town.

I have written before about the sorry state of the Mercat, the town’s main shopping centre which used to house my former workplace, Woolworths. Over the difficult Christmas period the Mercat went from bad to worse. But it gets just a passing mention in the Times piece, with its mere eight or more empty units.

Apparently there are thirty empty units in the High Street. There is a particularly dire section in the middle of the pedestrianised zone, where three shops in a row — which used to be the Link, Adams and Icon Clothing — now lie empty. What remains has been criticised for exhibiting the characteristics of a clone town (PDF link). Beyond that, particularly in the west end, what isn’t a chain store is most likely a pawn shop or a charity shop.

Perhaps this is not particularly unusual. The death of the High Street has been widely advertised, so this is not a problem unique to Kirkcaldy. The Times article briefly touches on the retail park. It sits on the north-western edge of the town, well away from the centre. But it is currently being expanded, a development which feels like a desperately-needed shot in the arm for Kirkcaldy.

The problem is that it just is not enough. Indeed, the clamour over the few new jobs that are available serve to bring into focus just how dire the situation is. I have lost count of the number of people that I know of applying for the same few jobs.

A new B&Q has opened, although the old one closed. A number of my former colleagues at Woolworths have ended up working there. PC World is another new store at the retail park. But so many people I know applied for jobs there. A friend who got an interview there was told that they had been bombarded with over 700 applications.

If you got rejected by PC World, you could always try applying for a job at the new Toys R Us. The only problem is that they apparently had 3,000 applications. Only a lucky 350 got an interview, with just 40 places going.

An Argos Extra has also opened up. They held an assessment day at the Jobcentre a couple of months ago. I saw it with my own eyes as I walked past it. There were two queues coming out of the Jobcentre, one in each direction. I have been told that the larger of the two queues stretched all the way to the police station, which sits at the opposite end of a street which is the best part of 200 yards long.

The store has been open for just over a week now. The good news on that front is that my friend, who transferred to work there from the existing High Street store, reports that sales have been very encouraging. Whether that is simply down to the excitement of something new opening in Kirkcaldy remains to be seen.

As for the Jobcentre itself, that continues to hire new people, including one of my friends. What they’ll do with the new staff when demand for the Jobecentre’s services is not so strong is unclear. But at the moment that feels like a distant possibility anyway. Whenever I went there I was often told they were short staffed.

In the Times article, there is a quote about the Jobcentre by a man called Tam Collins: “they expect you to stack shelves at Asda.” I got exactly that when I visited the Jobcentre. Going there is a fruitless task which I have now given up.

The Asda is a new store which has opened up in neighbouring Glenrothes. It is probably the most exciting thing in terms of employment to happen in Glenrothes for years. That is another place where a few of my former Woolworths colleagues have ended up. In a way they were lucky — Asda received over 7,000 applications for that one store.

Meanwhile, the town’s largest employer, a call centre called MGt, has recently shed 65 jobs as a result of the closure of Setanta. 65 looks like a small number compared to the amount that are already looking for work. But MGt has provided a lifeline to Kirkcaldy in terms of employment since it set up around a decade ago. Today it has around 1,000 people on its books. I dread to think what Kirkcaldy would be like if it wasn’t for MGt. That even MGt is downsizing is ominous.

But that sums up Kirkcaldy. It lost its way after the industrial decline of the previous fifty years. Now if you want a job in Kirkcaldy you need to either work in a call centre or in the precarious retail sector. And even then, good luck to you. After my previous experience of working in retail, I am avoiding it if at all possible.

Seven months since losing my job at Woolworths, and over a year since I graduated, I still haven’t found a full time job (although I’m lucky to have found bits and pieces of freelance work). I have well and truly hit the buffers, and I am now starting with a blank sheet of paper to decide on my next move.

One of my biggest mistakes was to focus my search too narrowly on a small geographical area. I certainly didn’t bet on finding a job in Kirkcaldy — it was bad enough before and clearly getting worse. But I planned on finding something in the eastern part of the central belt — somewhere within an area encompassing Fife, Dundee, Perth, Stirling or of course Edinburgh. No luck yet. I will have to broaden my search further and hope that something comes up, or hope that I will be able to rely on freelance work in the long term. I wouldn’t like to bet on relying on getting a job at a call centre in Kirkcaldy.

It is sad that Kirkcaldy is like this. This is the town of Adam Smith, the father of modern economics who looked out onto the bustling Firth of Forth, full of trade ships, and was thereby inspired to investigate sources of wealth. Today he would only be inspired to investigate the weed growth in the derelict former workplaces.

Sadder is the role of Gordon Brown. Surely, some people say, if there was one man who could save Kirkcaldy, it would be the Prime Minister and former Chancellor, who grew up here and depends on the residents’ votes. Some are truly furious about it.

Others, as the Times article notes, inexplicably give him and the government the benefit of the doubt. Talking to people, it is genuinely true that there are people in Kirkcaldy who believe that Gordon Brown is a competent leader who has somehow been stitched up. Even for failed leaders, the halo effect is still in evidence.

That is the irony. The people of Kirkcaldy are probably the one set of voters in the country that Gordon Brown can afford to take for granted. Could it be that having the local man as Prime Minister has exacerbated Kirkcaldy’s problems?

It would indeed be harsh to lay the blame wholly at Gordon Brown’s door. Kirkcaldy had problems before, and most of what has happened in the past year can be put down to the global recession.

But the Labour Party is supposed to look after the interests of people who live and work in towns just like Kirkcaldy — a former industrial town that slips ever-further into the mire, with one of the highest unemployment rates in the country. On the evidence I see with my own eyes, the Labour Party have failed us.

22 comments

Spare part

15 January 2009 00:44

Categories: Blogging, Commuting, Current affairs, Economics, Fife, General, Personal, Scotland, Technology, University, Work

I see that the BBC’s iPM blog is asking for the human stories behind the current unemployment figures. Well, I am a human face of two recent news stories.

As readers are no doubt sick of reading by now, one of those stories was the loss of around 27,000 jobs at Woolworths. The other is the shortage of graduate-level jobs.

I graduated last summer. I didn’t have a job to walk into straight away because I wanted to take time to think about my future plans. Plus, the economy seemed bad enough at the time, and I thought maybe things would improve a bit later down the line. Now I have more or less decided what sort of work I would like to do, but of course the economy has deteriorated further and the jobs simply aren’t there.

The thing is, I’m not the only one. I can’t think of anyone who was in the same school year as me and has found a graduate-level job. I haven’t kept in touch with many people from university, but those I have heard from are either working in part-time retail jobs or more-or-less volunteering. I am still in touch with a lot of people from school, and no-one I know who was in the same year as me has found a job yet. I’m sure there are loads of people of my age who have found a decent job — I just don’t know any of them.

Many are doing five year courses anyway so are still studying. One or two have opted to go onto further study, while the rest of us are still searching for employment. And I’m not talking about people who got thirds from Shatsborough Poly by any means. I know someone who got a first at St Andrews University and is currently working in a shop.

A few months ago I still had the luxury of working in a shop. Of course, staying on at Woolies was never my long-term goal. It would have been useful as a back-up plan though. Not exactly a plan B, but maybe a plan C. As it stands, I’m still waiting for something to turn up in the realm of plan A, I need to wait and see with plan B, and plan C has totally fallen through already. For now, I’m onto plan D — D for “dole”.

So the news that there is a shortage of graduate places is not exactly news to me. I’ve experienced it myself and I’ve shared that experience with my acquaintances. What is really worrying is that a situation that was bad for the class of 2008 looks set to become even worse in 2009, with no sign of a recovery.

I had long feared that my degree wouldn’t be worth much. When I was at my lowest ebb, I thought that the whole higher education machine was a bit of a scam. When you are at school, you are pretty much told by everyone that going to university is the only option if you don’t want to spend your life being a street cleansing operative. Parents want you to go to university because of their pride. Schools want you to go to university, probably because of some kind of target, or league tables or something. And governments want you to go to university because of their peculiar obsession with having 50% of school leavers in higher education, and probably also to keep unemployment figures down as well.

Quite why I should have wanted to go to university is a bit of a mystery now. It was fairly clear early on that my degree wouldn’t be enough to set me apart, mostly because people began to tell us. There was that old joke about the university graduate who went on to become the best barman in town.

I could see why it was the case. The intellectual range of students is surprisingly large. I studied alongside many students who did not seem very bright (and spent much of their four years at university consuming alcohol), but were obviously quite good at exams. I think I am relatively smart and hard-working, but I don’t happen to perform so well at exams (my essay marks were always higher). Both types of student are likely to get a 2:1, but one of those types is surely the better for the employer. I have few ways of signalling to an employer which type I am.

The fact that employers do not value degrees very highly at all is evident in the fact that most blue chip companies will have job applicants sit their own exams, aptitude tests, diagrammatic reasoning tests and so on and so forth. Simply, there are too many degrees sloshing about in the system and the value of a degree is now so low that it tells you almost nothing about a person’s ability to do a job.

Maybe in the long run it will pay off and I will be pleased I put myself through four years of stress and horrible three hour round-trip commutes. In the meantime, I look at the people around me who have never been to university and think what I could be doing now had I taken their path. If I worked in a shop from the age of 16, I could be in management by now. If I left school at 16 and took up a trade such as plumbing, I would be perfectly comfortable and happy with my life already. I might even be running my own business. As things stand, I just feel a bit lost and I don’t know what my prospects are.

What I find notable is that the few opportunities I have had have arisen as a result of my blogging activities. No-one is interested in me because of my degree. There are plenty of people with one of them, and they’re all looking for jobs too.

The loss of my part time job last week came as a further blow to morale. Even though I was planning to leave my job at around this time anyway, there is nothing like being made redundant from a low-paid shelf-stacking job to make you feel like a spare part to the world. I need to remember that it’s not my fault.

Unemployment has affected me more than I thought it might. While I have never been unemployed in the official sense before, I have had periods of downtime before — summer breaks from university and the like. I thought it would feel like that. But it doesn’t. A whole lot of baggage comes with unemployment.

I have found myself being quite down at times. The scariest part is not the lack of income (for the time being) but the potential that I might end up isolated. You might not get along with all of your colleagues, but they are nonetheless like a second family. It’s a whole set of people who are there, prepared to listen to you and offer advice. Regular contact with people keeps you connected to society. With many of my friends either still studying or gallivanting somewhere else, I am a bit worried about becoming isolated.

Jennifer Tracey asks on the iPM blog if there is less of a stigma attached to being unemployed now that the economy is in such a bad state. I couldn’t help but feel rather self conscious as I took my first trip to the Jobcentre and I almost felt like the spotlight was on me as I walked up the steps to the entrance. I suppose that is quite silly really, because in this part of the world the Jobcentre’s steps are quite well used.

But what other people might think doesn’t bother me as much as what I think does. The prospect that I might be unable to positively contribute to society for the next while vexes me a lot.

17 comments

A new blog for Scotweb2

7 December 2008 14:29

Categories: Blogging, Current affairs, Internet, Scotland, Technology

As you may know, one of the many plates I am currently spinning is my involvement in Scotweb2.

Alex Stobart wanted Scotweb2 to have a blog, and he asked me to build it. Here it is. It has a gradient and everything.

There is not much there for the time being. But over time it will be fleshed out. We plan on it being a place where people can learn about interesting uses of web technologies from government, business, the third sector, or indeed any organisation.

In the spirit of web 2.0, in the long term we will be offering people the chance to suggest their own ideas to be featured on the blog, possibly by writing for the blog themselves. So if you have an interest in web 2.0 and the way it is used in Scotland, keep an eye on the Scotweb2 blog.

3 comments

Happenings at Scotweb2

1 November 2008 14:39

Categories: Blogging, Internet, Media, Scotland, Technology

I said that I had hoped to tweet a bit from Scotweb2. I am terrible at multitasking though so I only managed a miserly two, hurriedly posted during lunch. So instead I will write a report of what went on.

First off there was a great talk by James Munro who works on an interesting website, Patient Opinion. The site offers people a platform to make comments — positive or negative — about their experiences of the NHS.

It’s a great website demonstrating the idea that perhaps governments should not be making websites — they should be publishing data and APIs for other people to build upon. This is very much in the Mysociety mould. You might expect this sort of website to be provided by the government. Indeed, since Patient Opinion was founded the NHS has started a similar project on its NHS Choices site. Cleverly, Patient Opinion has created a mashup of their content at the NHS’s.

But there are potential problems with such a site receiving government backing. During the presentation it was pointed out by some that on an NHS-run or government-backed website, people might be tempted to rant or let off steam. But in the more neutral arena of an independent site like Patient Opinion, people are more likely to post more thoughtful comments.

Another point about Patient Opinion is that all of the comments that appear there are pre-moderated. If I remember correctly, James Munro said that 95% of all comments are approved on Patient Opinion while only around 75% of comments are approved on NHS Choices. There might be a suspicion that the NHS may suppress negative comments. People are more likely to trust an independent website.

It struck me afterwards (long after there was the opportunity to mention it) that this phenomenon could apply not just to government websites but to all websites. I have written about the poor standard of comments on mainstream media websites a number of times in the past. I have argued that newspaper websites might be better off putting some kind of Technorati-style widget at the bottom of each article rather than appending a comment thread where the poor standard of debate can sometimes be quite off-putting.

Then there are the implications for business websites. It was noted that web 2.0 is all about transparency. Another theme of Scotweb2 was the implications / challenges / opportunities of web 2.0 for small businesses (and, indeed, large businesses). What if a business decides to have a feedback section on its website? It will face the same issues that a government website will face — users will be reluctant to trust it and may be tempted to simply let off steam.

Perhaps the concept of Patient Opinion could be applied to all kinds of different areas. It seems to me that if it works in the realm of healthcare, there is no reason why it wouldn’t make sense in other areas like the voluntary / third sector, pressure groups, the media or even business?

Following James Munro, Simon Dickson made an engaging presentation evangelising about the potential of open source solutions such as Linux, PHP and particularly WordPress. I think I had read this on Simon Dickson’s blog before, but the cost of the Foreign and Commonwealth Office website still has your jaw hitting the floor. £19.2m over five years — for one website. And that was it on target. Millions sunk before a single page is made, including £1.47m on the content management system alone.

Simon Dickson’s point is that you don’t need to use proprietary systems built by the likes of Microsoft. Why spend millions on a CMS when you can use the highly flexible WordPress platform which is free? The new-ish 10 Downing Street website is run on WordPress. And the Wales Office website is also now run on WordPress, and it cost a significantly lower amount of money. I’ve forgotten exactly what it was, but it was certainly not £19.2m.

Something that came up a number of times was that the cause of many of the problems leading to inadequate or ridiculously expensive government websites is to do with mindset. WordPress is seen as a risk; Microsoft is a trusted brand. Thankfully that seems to be changing in a lot of areas.

I got the sense that a lot of people were very impressed by the idea of WordPress. If you’ve been using it for a while it is easy to take it for granted. But the fact remains that it is a remarkable achievement for a community to have created such a powerful open-source, freely available and fully tweakable application.

After Simon Dickson’s initial presentation, we split up into two groups. Already being a convert to WordPress, I opted to skip Simon Dickson’s workshop about WordPress and instead I stuck around for Stewart Kirkpatrick‘s talk about content. The presentation basically highlighted interesting websites that have become successful because of the careful choice of content. For instance, YouTube beat Google Video because it gives you plenty of toys to play with (e.g. it’s dead easy to share videos on Facebook, embed them on your blog, etc) and relevant videos to tempt you further. Common sense stuff really.

I think it was at this point of the afternoon that we got talking about some startling instances of data unavailability. Apparently the Royal Mail doesn’t have a database of locations of all of its postboxes, while another person said he knew of a company that couldn’t even produce a database of its employees. if I recall correctly, James Munro mentioned the difficulty Patient Opinion had in simply getting a database of Scottish hospitals and their postcodes.

After lunch there was a talk about BT Tradespace. Then I hung around for Mark Ballard’s workshop about web 2.0 and civic society. The thing that struck me most during this discussion was the idea that some voluntary organisations are seemingly quite worried about web 2.0 efforts swiping the rug from under their feet.

All the while I had a good chit-chat with Stephen Glenn. I would have loved to have been able to join the others in the pub, but unfortunately I had to rush back home to work.

All-in-all it was a great day with many fascinating presentations. Hats off to Alex Stobart for organising the event. By the sounds of it there are going to be more events like this in the future. It would be great for the web 2.0 ball to get rolling a bit faster in Scotland.

4 comments