Archive: trains

If you are a user of Windows Vista, you will no doubt be aware of Windows Gadgets. For the uninitiated, they are basically tiny little applications that run on your desktop (you might also know them as widgets or, in the world of Facebook, applications). You will also be aware that none of the sidebar gadgets in existence are actually useful.

Yeah, there’s that massive oversized analogue clock. And there’s that calendar that doesn’t do anything except tell you what the date is. Then there is the RSS reader that only allows you to subscribe to certain Microsoft feeds. The only really useful one that came as a default on Vista is the post-it note style thing. But apart from that, unless you really like currency converters, there was not much to get stuck into.

There isn’t even anything decent among the third-party efforts. The only good one is iTunes Accessory. Almost all of the others are banal and pointless.

This always struck me as a bit weird. After all, there seem to be a lot of good widgets available for Mac OS X. And even when you look at the wonderful and varied ways that Facebook Applications have been used, the world of Windows Sidebar Gadgets is startlingly stagnant.

But yesterday I discovered a truly useful and surprisingly well-executed Gadget made by National Rail Enquiries. Once you install the gadget, you simply type in your start station (and, optionally, your destination station) and up pops a list of how the trains are running. Essentially, it is the live departure boards feature of the National Rail website, just sitting there in the corner ready for me to glance at.

I already put it to good use yesterday, in my little game of chicken (what’s the latest train I dare to get?). I couldn’t decide which between two trains I should get. But when the earlier one started to run late, I decided I had better stay on the safe side and get the earlier one.

The gadget could do with a couple of extra features. Clicking on a journey brings up a larger screen with details on the expected journey times — but only from your station onwards (eg., I get a table of all the stations between Kirkcaldy and Edinburgh Waverley). But I usually like to see how the train has been running at stations prior to Kirkcaldy to give me a better idea of the journey’s history. I always get the impression that the journey estimates are a little on the optimistic side, and I’d rather like to see the cold, hard facts of how the train has actually been getting along.

But I can’t complain too much. As I said, it is just amazing enough that such a useful gadget has finally been made, and by National Rail Enquiries of all people! I get the feeling that it is going unnoticed (apparently it’s been around since July, and I’ve only just found out about it). If you are a regular train user and have Windows Vista, you probably ought to install it.

Do you ever find yourself in awe of people who would normally be mundane? Today I found myself in the unhappy position of having to take the train into Edinburgh (every time I enter the city it just reminds me of university dread).

For some reason that I can’t really fathom, the train was absolutely mobbed today. The station was busy enough — on both platforms. When I got on the train it was already standing room only, before any passengers from Kirkcaldy boarded. It was not as if it was a particularly nice morning or anything. Yet the train was heaving with tourists.

Anyway, the poor train guard had a mountain to climb just to get tickets out to everyone. He had to barge his way past the dozen or so people standing in the “vestibule area”. Once he emerged he was confronted with a large group of people from Cupar who had only gone and bought the wrong tickets. Their tickets were for Dundee, not Edinburgh.

Most guards obviously can’t be arsed with their job. My guess is that some might have pretended not to notice that the tickets were for the wrong destination. After all, this was a group of daytrippers who were, to be fair, of advanced age. Having to shell out for new tickets would put a considerable dampener on their day and, dare I say, edged them a couple of hours closer to death. Other guards might just lose their patience over the matter.

But this guard knew what was what. The passengers seemed pretty upset when they realised what had happened, but the conductor kept the whole situation under control. Most would have mumbled and grunted. Some others might have rolled their eyes and tutted. This one? “It’s all right, it’s all right. It’s all under control. Keep your tickets. You can get a refund at the station.”

Of course, this is just him doing his job. But the unusually high number of passengers made the journey feel a bit chaotic as it was already, and there must have been several passengers on the train who did not yet have a ticket for those all important barriers in Edinburgh. And by the time the whole tangle was sorted out, we were almost halfway to Edinburgh already. I’m not sure how calm I would have stayed.

In time to reach the Forth Bridge, he made an announcement on the loudspeaker system. This is another point where you can usually tell whether the guard’s heart is in it. Sometimes they start with a heavy sigh, making you wonder if the guard is accidentally broadcasting to the entire train when he actually meant to dial 0898 50 50 50. Then they might grumpily plod through the script, as if to signify, “Look here, I really can’t be arsed, so don’t give me shit today, okay?”

Incidentally, I am certain that some members of staff have a bet on to see who can say “Cupar, Leuchars” the quickest. So the next time you’re on the East Coast Main Line around Fife, listen out for the announcement. “Edinburgh *sigh* Waverley… Haaymarket… err, Inverkeithing, gah, Kirkcaldy… Markinch… *cough* Ladybank… Cuparleuchars… Dundee…”

I am also sometimes amused (and this is where I reveal my snobby side) at the way guards try to speak formally and politely but are just incapable of doing so. Many long words are inventerised, causating me to arise my head from my book in amusementation.

There was none of that sort of thing from today’s masterful guard. He was a fine speaker with an authoritative yet friendly voice. In fact, with his distinctive, formal Scottish accent I couldn’t help drawing a comparison with late night radio hero Rhod Sharp.

Yet again, the guard was the calm amid the storm. “Those of you who still do not have tickets, I will endeavour to see you before we arrive at Haymarket and Edinburgh Waverley.” Not only this, but he seemed to be getting into the spirit of the day for many passengers, who were mostly tourists, as I have already noted. Acting as part tour guide, he appended his announcement: “To the group that joined us at Leuchars, you will see the painters hanging off the side of the bridge; I was not jesting about that.”

It was that last comment that made me think, “Wow.” In a hectic situation he managed to find the time to make a frivolous but heart warming comment for the benefit of the daytrippers, and provide on update on it over the loudspeaker system.

I quickly realised that it was silly to be so impressed, because he was only doing his job. But so many people don’t do that. Most guards grumpily check your tickets then sod off to their cabin for the remainder of the journey.

By contrast, here was a person who knew what he was doing. He kept control of a busy train with some upset passengers and still found the time to have a bit of fun with the passengers as well. I found myself appreciative of the fact that the guard put in so much effort and that, horror of horrors, he looked as if he might even enjoy his job — one that most would find unfulfilling.

I think now I understand why lollipop men are sometimes on the honours list.

It seemed to be going so well too. In 2006, Scotland’s rail service was pretty good from my perspective. The route I take — Fife to Edinburgh — is meant to be one of the worst in the country, but I think it is fine.

Granted, I no longer have to go at peak time like I used to. But even so, I thought the service was pretty good. During the day there are usually two or three trains per hour to Edinburgh, which is pretty good going really. Delays seem to be less frequent and carriages seem to be less crowded.

This article from The Guardian also put things into perspective by comparing a Kirkcaldy–Edinburgh journey to other gruelling commutes.

If you are strap-hanging on train lines in England and value the remains of your sanity, look away now. It will do you no good to read about the record 88% satisfaction rates that Scottish rail commuters report, nor the £1.9bn, seven-year programme to introduce extra carriages, longer platforms and new rail lines across Scotland, or that train operators rarely breach their promise that no one should stand for more than 10 minutes. Even a recent BBC Radio Scotland phone-in on commuting struggled to find hair-raising stories. In fact, several callers bandied words such as “excellent” and “very comfortable”.

It’s true really. Things on Scottish trains have been quite good. And the current work going on at Edinburgh Waverley station serves as a constant reminder of the improvements that are being made. I was also becoming sympathetic towards First ScotRail for always being blamed even for things outwith their control.

But it seems as though ever since that article was published it’s been all downhill for Scotland’s rail passengers. The brand new trains that First ScotRail have been buying over the past couple of years are now developing more faults.

I’ve heard some slightly concerning noises, which is nothing much to report in itself. But a couple of weeks ago I was on a train that was late because of “poor engine performance”. The week before that I experienced a bit of a rarity — a train completely failing and being cancelled.

Now, after that period where we were getting loads of new trains, I’ve noticed some increasingly colourful liveries around the place. So we are now getting lots of other train companies’ second hand trains.

Apparently First ScotRail had lots of trouble with peak time Fife Circle services earlier this year. Major signalling failures, particularly at Haymarket, occur far too frequently.

More than one recent derailment at Waverley Station is also a slightly worrying record. And the fact that a heavy freight train found itself heading towards a passenger train is downright scary.

(There have also been some moans on other blogs, here and here.)

Sure, not all of these incidents are the fault of First ScotRail. A lot of the blame seems to rest on Network Rail. There are a few unacceptable problems creeping in for whatever reason, particularly at Edinburgh.

Now there is the strike that is currently taking place. Of course, neither First ScotRail nor Network Rail seem to be particularly to blame for this. That accolade goes to Bob Crow, who appears to have unilaterally ripped up an agreement which was almost reached on Monday. He comes across as power crazy. Mr Crow really must have a massive boner thinking about all the disruption he has caused to the “ordinary working man” today.

I feel the need to defend trains as a form of transport. As I woke up this morning I was listening to the morning phone in on Radio Scotland. It might have been my not-yet-properly-awake early morning head fuzz, but I am sure I heard some woman saying that she had booked a train for the first time in years today, and she will never be taking the train again after today’s strike.

That is a bit of a silly attitude if you ask me. So signal men go on strike on the one day she happens to have booked a train. It is a piece of bad luck, but it is hardly as though railways are particularly susceptible to strike action. I mean, what the hell is she going to do the next time bus drivers strike or something? And then air traffic controllers? With a stubborn attitude like that, she’ll be marooned in whatever wee dump she lives in for the rest of her life.

I have to say, even this bare-bones train service is pretty good. The train I normally take on a Wednesday morning is usually packed out, but today it was almost deserted (this was before the strike began at noon). I got a normal train back in the middle of the afternoon, and it was as if nothing had happened! (Mind you, I dread to think what the last train was like.)

Tomorrow we will still be getting a train an hour (or maybe two; I’m not sure if I’ve read information correctly) between Fife and Edinburgh. It is a step down from what we are normally used to, for sure. But if demand remains as depressed as it was today, it will be no big problem.

What is a real bummer is the fact that I am planning to go to Dundee tomorrow for a friend’s 21st, and there are no trains going any further than Markinch. This is the first time I will have done anything vaguely fun since new year. I am already making a few sacrifices for it (although I am determined to go, for the sake of my sanity — I’ll burn out otherwise).

It is very annoying for this to coincide with the strike. I will have to take the bus. I absolutely hate buses. They are uncomfortable, full of neds and they always take bloody ages. They are subject to road congestion. They are far less safe than trains. And they are expensive. And I always bash my head on the ceiling when I sit down!

Apparently there are no direct buses from Kirkcaldy to Dundee. You have to get a bus to Glenrothes first. And it takes about two hours. I don’t really have enough time tomorrow as it is. What a pain! Imagine if the trains were always off.

I reckon I must be getting softer as I get older or something. Over the past couple of weeks First ScotRail have been bending over backwards to apologise for the sub-standard service commuters from Fife to Edinburgh have apparently been experiencing. Apparently this is due to weather damage and suchlike, coupled with the ongoing revamp of Edinburgh Waverley station.

A couple of weeks ago an apology notice appeared on the monitors that usually show platform departures. And yesterday I saw some photocopied notices on train seats offering further apologies!

But I haven’t noticed any of this disruption. Fair enough, I have it easy compared with other commuters at the moment as I never have to catch a train at peak time. It might all be a very different story at 7:30am.

My only train nightmare recently was the time I had to come into university on a Sunday only to discover that there were no trains coming from Kirkcaldy and that I had to wait for one of the delightful replacement bus services. The journey in took two and a half hours in total. But that was all my fault for not reading all of the signs that warned about the disruption (I don’t usually travel on Sundays).

I complained about them a lot at first, but I think First ScotRail have really improved over the past year or so. I think they get some harsh treatment. If there’s ever a problem on the railways, First ScotRail has to shoulder the blame, even if it wasn’t their fault. As some people commenting on The Scotsman‘s website are beginning to note, blaming everything on First ScotRail is the fashionable thing to do.

Burns Tonight is Burns Night — a fact that my dangerously nationalist self keeps on forgetting. I had forgotten once again until James Higham left this in a comment:

Fair fa’ your honest, sonsie face, Great chieftain o’ the Puddin-race! Aboon them a’ ye tak your place, Painch, tripe, or thairm: Weel are ye wordy of a grace As lang’s my arm.

Which I assume is some Burns. I recognise the second line, but none of the rest. Which probably proves something about how much of a philistine or traitor I am. But I don’t care.

Anyway, it just so happens that last night I went on one of my (very) occasional trips to the Scots Wikipedia.

Guid tae see ye at the Scots Wikipædia, the first encyclopædia in the Scots leid!

Noble though it may be, it does make me giggle a little bit whenever I read these attempts to take what is essentially slang very seriously. I must try and pick up some of those weighty documents that the Scottish Parliament apparently publishes in Scots. It would make some of those train journeys pass by quicker.

For the most part, English Wikipedia is written in a very formal manner. Scots Wikipedia is like reading Oor Wullie explain quadratic calculations. Here, for instance, is part of the article on naitural philosophy:

Pheesicists studies a braid reenge o pheesical phenomenae, frae the sub-nuclear pairticles that maks up aw ordinar maiter (pairticle pheesics) tae the maiteral Universe as a hail (cosmologie).

I also like this message that appears at the top of some pages (such as this one about Commissioners tae the Scots Pairlament):

The “Scots” that wis uised in this airticle wisna written by a native speaker. Gin ye can, please sort it.

I guess the slightly slap-dash, antiquated nature of the language part of the charm for some people. One of my maths teachers used to drop in loads of baffling slang words which were presumably meant to be Scots, but I’m certain she just made them up on the spot.

I also know that, for instance, Kirkcaldy has several different spellings in Scots. The Scots Wikipedia article spells it Kirkcaudy, which is redirected from Kirkcawddy — but, of course, you and I know it as Kirkcaldy!

The famous (in Kirkcaldy) poem, ‘The Boy in the Train‘ uses a yet another different spelling of Kirkcaldy (the collogue page at Wikipedia touches on this).

When the train station was rebuilt in the early 1990s the whole waiting area was decked out in linoleum — Kirkcaldy’s greatest export, and the cause of that famous “queer-like smell”. The smell can linger in the east of the town, particularly when it’s raining. It’s the kind of smell that, a bit like coffee, is really foul when you are a child but eventually you become fond of it as you grow older. I imagine if I ever move out of Kirkcaldy I’ll want to occasionally visit to catch the smell again.

In the linoleum-covered waiting area of the train station, the poem that makes reference to this smell takes pride of place above the stairs. Appropriately enough, the poem itself is cut in linoleum as well. I stand in the waiting area and try to decipher the poem when it is raining and I can’t stand outside on the platform. It seems as though when it’s raining in Kirkcaldy you just can’t escape linoleum!

From my memory, the version of the poem hanging on the wall in the station uses more than one different spelling of Kirkcaldy, but I could be wrong. I’ll have to take a look at it tomorrow. But it does seem as though Mary Campbell-Smith, judging by the rhymes she tried to pull off, thought that Kirkcaldy was pronounced “Kirkcaddy”. I suppose it’s an improvement on many non-natives’ attempts to pronounce the ‘l’ which is actually silent.

Best just to stick to ‘The Lang Toun’ really…

Other interesting Wikipedia projects