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The BBC covers its own scandals; its rivals cover their tracks

25 July 2007 14:56. Updated: 25 July 2007 14:59

It’s funny how I was writing about media hypocrisy in relation to the premium rate phone-in scandals, only for the entire issue to resurface in a major way the following day. I have the power!

Anyway, I think the way the latest revelations have been covered by the media prove my point. Predictably enough, many people have sprung up to bash the BBC for fixing competition results. And while this is indeed despicable, what these people have ignored is the fact that every single other major broadcaster has done this. This is not a problem with the BBC. It is a symptom of the state of the MSM as a whole.

Earlier this year, record fines were handed out after viewers of Channel 4 and Channel Five were defrauded. Votes cast via premium rate phone lines were not counted on ITV programmes. Today the boss of GMTV resigned.

It is worth also remembering that the BBC is the only major broadcaster in the country that hasn’t had its fingers in the utterly deceitful quiz scam channel craze that has dogged airwaves of the past two years. In this sense, the BBC looks pretty clean compared to its commercial rivals.

Because most of the faked BBC competition results (with the exception of the truly shocking Liz Kershaw ones) were of the “panicking producer” variety. Meanwhile, the commercial broadcasters built up an entire industry that was desliberately designed to misleadingly part viewers with their cash.

It is nigh on impossible to think of a commercial broadcaster that has not played a part in this massive scam. Programmes such as Quiz Call (set up and formerly owned by Channel 4; still broadcast to this day by Channel Five), ITV Play and Quiz Night Live (produced by Endemol and broadcast on a channel owned by Telewest / NTL / Virgin). Viacom’s TMF broadcast Pop the Q, Emap’s channels featured the truly dire Cash Call. BSkyB have Sky Vegas. Few commercial broadcasters are clean.

None of this is to excuse the BBC though. Encouraging viewers to use premium rate phone lines to enter non-existent competitions is unacceptable. But the BBC cases do not have nearly as strong a whiff as the ones involving its commercial rivals.

And there is not a smidgen of the hypocrisy that has come from the newspapers surrounding the premium rate scandals of this year. Newspapers were quick to jump up and down when Richard & Judy and The X Factor got caught up in it all. But they remained conspicuously quiet when it came to similar premium rate phone lines used by themselves.

Meanwhile, the BBC’s own coverage of the scandal was notable for how harsh it was on itself. I have always felt that, despite (or perhaps because of?) the constant allegations of bias, the BBC provides incredibly dispassionate coverage on any stories that involves itself.

I remember that on the day of the Hutton Report I was glued to BBC News 24. While you could argue that the BBC would be biased in favour of itself, for the same reasons Sky would be biased against the BBC.

It’s just that the magnifying glass is forever focussed on the BBC, so they cannot afford to be biased, particularly when talking about themselves. So they way they covered it was professional and detached, although there was a slightly surreal moment when you could see everyone in the newsroom rushing towards the corridor where Greg Dyke appeared. For a journalist to maintain a stiff upper lip when the story literally surrounds them in this way is seriously impressive.

I first learned about the BBC phone-in problems on BBC News 24 itself, and you would have thought that the scandal was almost as seismic as Hutton. But the problems seem to be roughly on a par with ITV’s problems with The X Factor, and certainly nothing reaching the outright deception of, say, Richard & Judy or GMTV.

And, as Matt Wardman points out:

have Sky manipulated their phone-ins? If they had, how would we find out?

That is the key. Only the BBC has the ability to be as self-critical as it is, even though it can sometimes do a lot of damage. And they never seem to get any thanks for it.

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The premium rate scandal has caught the wrong culprits

14 March 2007 16:49. Updated: 14 March 2007 17:12

Long term readers of this blog will know that I am not a big fan of phone-in quizzes. So when the recent controversy surrounding premium rate phone lines I was quite pleased. But now I think it has turned into media bandwagon.

More and more instances of dodgy goings-on are being sniffed out by the media. The problem is, each subsequent new problem is less important than the last one. Now the premium rate phone lines look a bit amateurish — but not evil, which is what they actually are.

Not that I have any sympathy for the viewers who phone in time after time and somehow expect not to be charged. Take the fuss surrounding Channel Five’s Brainteaser. There were a few instances where the producers were unable to find anybody who had a correct answer among the ten random names and numbers supplied by the people in charge of the phone lines.

If you have ever watched Brainteaser, you will know just how cretinous you have to be to get the answer wrong. The most common puzzles on Brainteaser are are a bit like anagrams, but instead of all the letters being jumbled up, groups of letters are jumbled up. A typical example (stolen from here) is “LL WA PER PA”.

Not too difficult is it? To be honest, I don’t blame the producers for not having a contingency plan in case they can’t find somebody out of a list of ten people who can’t get the correct answer. It might have been misguided for them to make up fake names of non-winners, but this smacks more of panicking producers on a live TV show who don’t know what to do rather than the pure evil that can be found on other quiz channels.

Then there is the hoo-ha over The X Factor, where viewers were charged a bank-breaking 15 pence. I mean, most people probably drop that amount of money every day without realising it. And if you can’t spare that extra 15 pence, what on earth are you doing using premium rate phone-in lines where your chances of affecting the result are approximately zero?

Channel 4’s The Morning Line got in trouble for charging callers who were stupid enough to phone up after it was announced that the lines were closed. If the phrase “phone lines are now closed” isn’t enough to stop you phoning in, then you really have nothing to complain about.

And now we have got to the point where children are being dragged into the whole thing. A Blue Peter phone-in competition where proceeds went to charity fell victim to a technical glitch. Much like the Brainteaser instance, a panicking member of the production put a child who happened to be visiting the studio on the air to pose as a competition entrant.

Note the final couple of paragraphs in the story:

But Ms Zahoor, whose information led to the discovery, says she thinks the BBC’s reaction is “silly”.

“I didn’t realise that it would be blown out of all proportion,” she said, adding that she had refused to lodge a formal complaint about the show.

Again, it was probably misguided, but it is hardly the deception and near fraud that you find on some channels. I can’t actually imagine how lame the next “premium rate phone call revelation” is going to be. 999 lines open instead of the 1,000 promised? Comic Relief is going to be fun this year!

What really gets me the most about this storm is the fact that the very worst examples of the genre are getting away with it. The media is after the big names like Britain’s finest comedy duo Richard and Judy, Saturday Kitchen, The X Factor and Blue Peter.

But the quiz channels themselves — entire channels that are devoted to these controversial competitions — are carrying on pretty much as normal. There was a slightly eerie evening recently when there was only one of these on Freeview — Big Game TV on Ftn (how different would it be if this channel were called ‘Virgin’, its true colours?). But TMF’s Pop the Q was only gone for one evening due to a technical problem.

Channel Five dropped Quiz Call in the wake of the Brainteaser problems, but Quiz Call itself carries on as normal on Sky. The ITV Play channel has been axed by ITV, but only because it wasn’t making enough money!

These might be signs that the phone-in quiz television genre has hit the rocks. But the genre’s coat has been on a shoogly nail for ages. You can tell that with all the chopping and changing that has been going on, such as when Channel 4 sold Quiz Call (I bet they’re mighty glad they sold it now!) and the musical chairs involving Ftn’s, Channel Five’s and even ITV’s quiz slots.

ITV Play only makes money on its late-night ITV1 slot and apparently often made a loss during the day. The channel probably would have closed anyway — it’s just that now was a convenient time to close it.

With this controversy, programmes like the relatively innocuous Richard & Judy are being castigated, while the actually evil Make Your Play has technically been given the all-clear.

I mean, at least the competitions on Richard & Judy and the like have well-defined rules and everybody gets pretty much what is expected. On the quiz channels, on the other hand, callers are taken arbitrarily (even during ’speed rounds’, even when the presenters are promising that they are taking “as many calls as they can”).

The questions are vaguely-defined such as the tower guessing games (where is the skill in that?, as a couple of Resonance FM presenters might say) or the downright deceitful ‘add the numbers / pennies / circles / whatever’ games. And they never tell you how they get to the answers. These are the real premium rate scams, but somehow everybody is now focussing on charity-funding competitions for children.

Finally, a big thumbs down goes to Icstis, the so-called regulatory body for premium rate phone lines. That is has taken this media bandwagon to finally get Icstis to levitate their big arse over problems that are in some cases several months old is shocking. The shouldn’t have to wait for the media to do their job for them.

Notably, The Hits has ditched its frankly diabolical Cash Call slot. Apparently this programme was actually beamed from Hungary (and the programme was often fronted by presenters whose grip of English wasn’t too great). Quite fishy.

Anyway, enjoy this clip of it on YouTube. As you can see, it is deceptively boring — a good cure for insomnia at that time of night perhaps? On the other hand, it is classic car-crash television, and it is fascinating just for how boring it is.

Update: Qwghlm Twitters his view:

ZOMG Blue Peter cheatery! Meanwhile, the Trident bill is going through the House…

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BSkyB, Disney, RTL and Viacom should all be locked in or forfeit a crystal

6 January 2007 02:46. Updated: 6 January 2007 02:48

I wonder if one of the great promises of digital television will not be kept in the long run. Theoretically, Freeview offers viewers more choice than the old five analogue channels. At first it was true. As well as the five channels we already knew, ONdigital launched with plenty of sport and film channels, childrens’ channels and a variety of other niche channels.

That’s still kind of the same with Freeview today. But Freeview is becoming a victim of its own success. There are dozens of channels on Freeview. But once you take away the shopping and quiz channels, many of the remaining channels spend much of their time broadcasting shopping and quiz programmes, or advertising their own subscription services.

Having a Freeview channel is like gold dust for a broadcaster now. But this means that if a company only has one channel on Freeview it has to make the most of what it’s got. Now, instead of each channel catering for its own niche, channels are scurrying around chasing the average viewer. So instead of having loads more choice than we did in the old days, we now have slightly more choice.

It’s a bit like local radio stations. There are millions of them, but as far as I can tell they are almost all exactly the same. Listeners don’t get choice here. They get the same bland middle-of-the-road pop music with over-excited presenters yelping over the top. I mean, how many radio stations have a slogan along the lines of “Classic hits and today’s best music, only on 97.3 Scrotum FM”? All of them?

Freeview still has a lot of quality channels. But most of the choice comes from the BBC, Channel 4 or (at a stretch) ITV. Even then, you sense that this is only because each of these broadcasters have multiple Freeview slots to fill.

Disney has one channel on Freeview: ABC1. Its diet of cheaply imported, inoffensive daytime-friendly American comedy has barely changed in years. Yawn.

BSkyB has three channels: Sky News, Sky Sports News and Sky Travel. That was, until they decided to replace Sky Travel with a general entertainment channel especially created for Freeview, Sky Three. So what about the fans of travel programmes? They’ll have to make do with gameshows that were originally shown on Sky One five years ago and cheaply imported American comedies. Boring. (Apart from Futurama, of course!)

Even Channel Five couldn’t manage to come up with interesting Freeview channels. Overnight it brings us The Great Big British Quiz, one of the worst quiz channels there is! Past the watershed, Five US is filled with wall to wall repeats of CSI. During the day we are treated to cheaply imported (imported from the past, that is) episodes of Happy Days and comedy backwater Joey. Pass me the pillow.

Five Life is so inconsequential, I won’t even go into it. All it ever seems to show is The Ellen DeGeneres Show (a cheaply imported American chat show). I shat my duvet out of boredom.

The latest culprit to contribute to the increasingly tumbleweed-infested airwaves is Viacom, whose sole Freeview channel is TMF. It used to be called The Music Factory. Just one problem. You’ll never find any music on it. This was understandable when it showed MTV programmes such as Newlyweds or Dirty Sanchez. For one thing, it brought MTV programmes into terrestrial homes which I guess you should be grateful for. And there was still a (tenuous) link to music.

But now TMF has brought into its schedule “classic comedies” such as Cheers, Ally McBeal and The Wonder Years. WTF!!! TMF is now even unrecognisable to what it was last week, never mind a few years ago! What do these programmes have to do with music?

Even the higher quality Freeview channels, such as ITV2, More4 or E4 show more than their fair share of American comedy and drama. Sky took off their travel channel to show more American programmes. MTV have changed their music channel beyond recognition to show more American programmes. Now Channel Five have an entire channel dedicated to it. So where has the variety gone? We may have more choice, but we no longer have variety.

But there is a silver lining! Ftn has been on Freeview almost since the very start, but it was easily the most uneventful channel on the lineup. This was despite all the potential. It could draw from the pool of Flextech channels, which surely have a few quality programmes to rub together. But whoever was responsible obviously didn’t care. Ftn was like a piece of shit on your shoe that you hate so much that you won’t even bother to wash it off, so instead you scrape your shoe all over the pavement as you walk along and hope that it just goes away. Yes, Ftn was exactly like that.

Until now, that is. On New Year’s Day, Ftn’s schedule was shaken up to include more quality programmes. The phone-in quiz shows and Thomas Cook TV segments have gone, and they’ve been replaced with repeats of The Crystal Maze, The Krypton Factor and Bullseye!

Wow! Those were three of my favourite programmes when I was young! The fact that these programmes are now almost twenty years old messes with my mind. What’s even more amazing is just how much of The Crystal Maze I can actually remember, despite it being made way back in 1990.

I know what you’re thinking. These are just cheap repeats like all the other stuff. Well yeah, but at least it’s not Dawson’s Creek. Now, start the fans please!

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Freeview? Peeview more like!

1 September 2006 15:26. Updated: 1 September 2006 15:29

five (that’s Channel Five to you and me) is set to take its first tentative steps into the world of multichannel with the launch of two new channels: five us (Five U.S.) and five life (not to be confused with Five Live). They’re both going to be launched on Freeview, which is good news, isn’t it? Nah.

I used to get quite excited whenever a new channel was added to Freeview’s lineup. But I’ve come to realise that most of the channels are utter crap. Also, most of the new channels have been squeezed in by reducing the picture quality. These days most Freeview channels just look like a load of pixelated, blocky shit — a step above YouTube.

Luckily, Channel Five has found the space for their new channels by buying part of Top Up TV and nicking all of their space. (Top Up TV is repositioning itself as a PVR service. The PVR will cost £180, then £9.99 per month. Any takers? No?) So at least Five’s new channels won’t look as though you’re watching them through a sieve.

But they sound as though they are going to be full of a load of insipid trash.

Five US features a mix of American drama, films, documentaries, sport and comedy…

Just like the original Channel Five then.

…while highlights from Five Life include the highly-acclaimed drama series Love My Way and the award-winning The Ellen Degeneres Show.

“Highlights” like some programme that nobody’s ever heard of, and a chat show hosted by somebody that everybody thought was left behind by the 1990s.

Let’s face it: these channels are going to be filled with programmes that aren’t even good enough to be shown on Channel Five. And is there anybody who thinks that Channel Five has enough material to fill even one channel?

People said the same when ITV launched ITV3, which the last time I looked was the third-biggest multichannel channel (behind Sky One and ITV2). That doesn’t make its content any good though. ITV3 is filled with twenty year old dramas that look as though they were filmed in an actual theatre, and probably should have stayed in the theatre aswell.

Meanwhile, ITV2 has become the home of uninspired spin-offs called things like The X-Factor X-treme DX Reloaded Uber Edition the Third On ITV2 (I think that’s also the name of Gilette’s new razor). Either that or it’s showing some wet Holywood chick flick or teen movie.

ITV4 is the worst of them all, especially when you consider that ITV essentially removed Men & Motors to make space for it. Like Men & Motors, ITV4 is meant to be aimed at blokes. But whereas Men & Motors had the well-known brand, fanbase and reasonable programming, ITV4 doesn’t.

Can anybody actually think of any progammes that ITV4 shows? The only one I can think of is David Letterman, which already had a perfectly good home on ITV2. Indeed, since they moved Letterman to ITV4 you would think that they would show it at a decent slot, but it still occupies the same irregular post-midnight slot. You could only hope of catching it if you came back late from the pub and happened to be flicking past ITV4.

ITV isn’t the only company polluting Freeview. Channel 4 has also done a disappointing job. E4 is okay, but it promises a lot more than it ever delivers. It should be showing more experimental British programmes. But most of the time it shows cheap American imports that are superficially good looking but are ultimately as appealing as stapling your bumcheeks together. The one thing going for the channel is E4 Music, which actually shows a decent variety of music. It certainly does a much better job than The Hits or TMF.

The jury is out on Film4. I have watched a few films that I wouldn’t have seen anywhere else, but the number of repeats already is worrying. I don’t think it’s quite delivering.

Then there is More4, another channel that seemed promising but you never seem to watch it. Again, does anybody know what this channel shows? There is The Daily Show, if you can remember to watch it. But is there anything else? Whenever I flick past it, it seems to be showing repeats of Noel Edmonds’ Imaginary Telephone Conversations.

The channel launched in a blaze of publicity with A Very Social Secretary, but has produced nothing notable since then. More4 is obviously hungry for more of that kind of publicity — it’s only gone and shot George Bush. Please.

Then there is the BBC. In fairness, the BBC’s digital channels have produced much more quality programmes than its commercial rivals have. But still something seems to be lacking. BBC Three in particular seems to have completely lost its way.

In fairness, a lot of BBC Three’s troubles seem to stem from the ridiculous rules and quotas that the Department of Culture, Media and Sport imposed on the channel. It famously told the BBC that BBC Three must show news in order to distinguish itself from commercial rivals, then later criticised the news programme because nobody watched it!

A couple of years ago, on the crest of the Little Britain wave, BBC Three seemed like a quite a good channel actually. Don’t forget that BBC Three was also the home of The Mighty Boosh and Monkey Dust, two fine programmes.

But since then it has produced reams of steaming poo like Tittybangbang (officially the world’s least funny comedy) and Grownups (a flimsy script coupled with dreadfully wooden acting, this makes Two Pints look like a bloody masterpiece). Even Rob Brydon seemed to be shat up with the misfiring Anually Retentive.

Since ditching the 7 O’Clock News, BBC Three seems to have filled its current affairs quota with documentaries by complete dullards wittering on about their tiny penii. And people think bloggers are self-indulgent! And let’s not forget those awful programmes about parenting. If I want to see lots of toddlers with potty mouths I’ll go to the supermarket.

The whole tone of the channel is unbearable aswell. Why are those continuity announcers trying to be my mate? It is contrived, unfunny and annoying.

BBC Four is pretty good at what it does. And let’s face it, most of BBC Three’s best programmes would probably fit easily on BBC Four. Vaguely decent comedy shows like Screen Wipe or Don’t Watch That Watch This do fine on BBC Four, so why not? Sometimes it feels as if the Beeb uses the word ‘youth’ as a proxy for ’shit’. So they should do with that shit what everybody else does with it. BBC Three should probably just be thrown in the toilet, and the BBC could concentrate on just the one digital channel.

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TMF is The sHits

1 April 2006 00:14. Updated: 1 April 2006 00:43

Music channels really are a load of pish. Apparently it is cheaper to run a music channel than it is to publish a magazine. And it shows. This is probably why Emap like to milk every last droplet out of their magazine brands while the magazines themselves have gone the way of the dodo (hello, Smash Hits!).

Freeviewers like myself have two and two-halves options. There is The Hits and TMF — the two halves being E4 Music and E4+1 Music+1 or whatever it may be called. I have to say that E4 really must be applauded for actually making music television watchable. You can tell they’ve put in a bit of effort to make it a bit more diverse, aiming for a more discerning audience. It’s just a shame that if I ever have a day free to dispose of by vegging in front of a glowing square, I am hardly ever up early enough to watch E4 Music.

The Hits and TMF are just diabolical though. When I first got Freeview I found it difficult to believe quite how many adverts they were broadcasting. Every three videos or so it would be time for another commercial break — one long enough for you to flick through all the other channels at least twice. And there are the adverts themselves of course. All for ‘ringtone clubs’ aimed at people with the intelligence of a fish.

Even worse are these new quiz subscriptions, which are like some evil combination of quiz channels and ringtone clubs. I wonder if anybody has yet won that £2000 they were giving away to one lucky person who was stupid enough to subscribe but clever enough to know that another name for ‘money machine’ is ‘blackbox’. …What?

Despite the fact that it appears to be so cheap to run a music channel, I saw recently that The Hits has jumped onto the quiz channel bandwaggon. At least it’s very late at night. What gets me is that they’ve decided to squeeze in a couple of hours of Teleshopping as well! I mean really! Do we really need yet more Teleshopping?!

Meanwhile, TMF is the home for amusing technical glitches. If you’ve ever watched TMF late at night you will no doubt be aware of ‘Matchmaker X-rated’, the on-screen money-making scheme that encourages twelve-year-old nincompoops to text their name and date of birth which in turn makes the ‘Matchmaker’ generate some random naughty text. A typical caption might say, “Ooh, you just made the computer cum in your eye. Try felching her ear tonight.” Well that once went out during the day.

Andrew at Cage of Monkeys has his own idea for a music channel:

NO ZANE LOWE!

Give that man an EPG number!

In the process, Andrew linked to this blog of interesting music videos. Definitely one to subscribe to. I like this video for Jamie Lidell’s ‘New Me’. It reminds me a bit of those smart BBC Four idents. Must have been a chore to time it all.

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