Archive: record-labels

Copyshite

A series of posts

  1. Copyshite
  2. The entertainment industry’s wrong turns
  3. The future of music: gigs and t-shirts
  4. The future of music: pretty boxes

Apologies for taking so long to get round to writing this post. That pesky life business getting in the way as usual.

In the previous posts in this series I have been waxing lyrical about copyright law and the mistakes the entertainment industry has made in adapting to a world with the internet. Over the past couple of years, people in the music industry have — belatedly — begun to tackle the issue properly.

Radiohead made big news last year with their latest album, In Rainbows. What hit the headlines was their novel pricing structure. You could choose the price you wanted to pay for it, between zero and £100.

This idea wasn’t all so novel though. Radiohead are by no means the first band to release their music for free, or to take the ‘honesty box’ approach to pricing. They certainly won’t be the last.

Prince did a similar thing this year as well when he gave away his latest album free with copies of the Mail on Sunday. This led to the odd sight of branches of HMV installing a dumpbin of the paper for one day only.

It’s worth thinking about exactly what Radiohead did by implementing a choose-your-own-price method. The record industry often likes to talk about how much it has “lost” as a result of piracy. But the numbers they use are misleading.

As Tim Worstall pointed out on his (now tabloid) blog many months ago, demand curves slope downwards. So the record industry don’t lose anything like as much as (number of illegal downloads) × (RRP of a CD) as a result of the download revolution.

The old model meant that people could basically either choose to buy a CD at its RRP or pass on it completely. So if you were only willing to pay £11.98 for a CD that was priced £11.99, you wouldn’t buy it. That is fine — that is how the market works.

But when filesharing became more common, people could choose to buy a CD at its RRP or download it for free. Those were the only options available. So if you were still willing to pay £11.98 for that CD, you would not pay £11.99 — you’d just download it for free. From £11.98 and lower, record companies were losing profits. They didn’t know how to deal with this, so used the ham-fisted techniques I described in the previous post instead of coming up with a new business model like they should have done.

The In Rainbows method tackled the problem head-on. Under Radiohead’s system, if you were willing to pay £11.98, you could choose to pay £11.98. What’s more, if people were willing to pay, say, £80 for the album, they could choose to pay that as well.

Chances are that most wouldn’t. You could legally download it for free, so lots of people will have done this without feeling any sense of guilt. Radiohead aren’t releasing any figures, so we can’t tell. But reading between the lines of the interviews Radiohead have given, they seem quite happy with how the experiment has worked out and most estimates suggest that Radiohead have made more money using the honesty box approach than they would have done with the old way — mostly because all of the middlemen have gone.

The middlemen are a big problem. They seem to be particularly so at EMI. Recently EMI was taken over by a private equity firm, Terra Firma. They appear to be particularly clueless. In the space of a few months they have managed to piss off three of the biggest acts on their roster — Radiohead, Paul McCartney and now Robbie Williams.

Here is some insight from Paul McCartney:

“I’d started saying to them: ‘Look, we could write a thing and have it released the next week.’ And they would say: ‘You can’t do that these days.’ So I would say: ‘Well, how much time do you need?’ And they’d say six months. I said: ‘Why do you need that long?’ And do you know what they said? ‘To figure out how to market it.’ I said: ‘Wait a minute, are you sure you need six months for that? Couldn’t some bright people do that in two days?’ Jesus Christ. I said: ‘Look boys, I’m sorry, I’m digging a new furrow.”

EMI seem to be making the mistake of treating artists like widgets. They have mistaken creativity for something that can be switched on and off like a tap.

And they seem to be amazingly inefficient. Fans know all-to-well about the six month gap between the announcement of a new album and its actual release date. It surely don’t have to be that way. Indeed, one of the most refreshing things about In Rainbows was that it was announced a mere ten days before its release.

So if the middlemen are no longer needed and are actively hurting the artists and the fans, does it mean labels are doomed?

Well, Radiohead took a risk, and it paid off. A lot of people say they were in a lucky position. And they were. Radiohead are the best band in the world and probably the most popular contemporary band. They were always going to do well regardless.

But what about the smaller bands? Surely the chances are that they won’t do as well as Radiohead by adopting such an honour system.

But honour systems work. Paul Feldman the bagel salesman knows that. LibraryThing has been using such a model for a while, and found that their takings increased once they adopted the system.

A lot of music fans are extremely loyal to their favourite bands. They are just the type of people who won’t take advantage of the fact that you can get music for free. They get such a warm glow from knowing that they are rewarding their idols.

Labels and bands may still be wary. If honour systems don’t convince, the common answer to the problem is to release music for free and use it as a way of generating publicity so that more money can be made from touring. Alan McGee, manager of The Charlatans, who are also now giving away their music for free, reckons that it could even triple the size of the crowds at gigs.

Merchandise is also becoming increasingly important. There is a theory that the reason concert promoters don’t charge the market value for gig tickets is because keeping the price low attracts a younger audience. These youngsters will go on to buy loads of t-shirts from the merchandise stall, so in the end everyone involved makes more money. Some bands are even stopping selling CDs at gigs for fear of cannibalising t-shirt sales.

So the future of music is gigs and t-shirts. This is great for my wallet. I rarely attend concerts, and I am more and more reluctant to buy t-shirts.

But I think the music industry could still potentially make lots of money from selling physical copies of the music. And my wallet won’t be so happy about that. That will be the subject of my next (and, at last, final) post in the series.

Copyshite

A series of posts

  1. Copyshite
  2. The entertainment industry’s wrong turns
  3. The future of music: gigs and t-shirts
  4. The future of music: pretty boxes

Record labels and video distributors had been ticked off by consumers for charging high prices for quite a while. At first the labels got away with it though. This was because they actually added value to the product. They were the only ones who were able to actually deliver the product to consumers efficiently.

However, with the advent of the internet and explosion of file-sharing, they are no longer the only people who can deliver content. It’s even worse than that. They are now woefully inefficient at delivering content.

The big question staring the record companies in the face has been: why should people pay £10 or £20 to buy a CD or a DVD when they could download it for free? Their original answer to this question has been to criminalise the very fans whose custom they depend upon. At every turn, consumers of music are accused of stealing music and killing the record industry.

Not exactly the best way to build a loyal fanbase.

Since that approach didn’t work, the record labels reluctantly dipped their toe into the digital water. But even this was a complete disaster. They insisted on releasing music that was crippled by DRM. This shackled the music, yet again making the consumer feel like a criminal.

The worst instances of DRM prevent people from listening to music on different devices. A high-profile example is music purchased from the iTunes Music Store, which can’t be played on any device unless it was made by Apple. That is like buying a CD released by Sony BMG and only being allowed to play it on CD players manufactured by Sony. It is outrageous, and it is a wonder that the music industry ever felt that it was a sensible approach. Sadly, the most blinkered companies still release digital music in this way.

Incidentally, kudos should go to Warp Records, who recognised from the very start that its fans wouldn’t like to be treated as criminals. Its foray into the digital download world, Bleep, sells music at the highest quality the MP3 format can provide and entirely without DRM.

Some albums are even available as lossless (i.e. CD-quality) FLAC files. And you are allowed to preview the entire track before purchasing. Some albums also come with exclusive artwork, screensavers and so on. Furthermore, a (comparatively) huge cut of the profits goes to the artists, which is where fans like to see profits go.

Now hundreds of independent labels sell their music on the service. Bleep has been a huge success, having sold over a million downloads. The majors should have realised that this is how it should have been done from the start.

The problem facing the record industry remains. Their expertise was in distribution, but this advantage was removed by the internet. Their solutions don’t address the fundamental problem. Why should someone buy a digital download when they can get it for free from peer-to-peer networks?

The worst solutions were never going to work because they made the consumer feel like criminals. The better solutions — like Bleep — work to an extent because they tickle the fan’s tummy, making him feel good.

Regardless of what the record companies would like to think, the internet has greatly improved efficiency and has made consumers better off. Unless they really like pretty boxes, a choice between buying a CD for upwards of £10 or downloading the music for free is a no-brainer.

Sticking plaster solutions such as reducing the price of CDs or releasing DRM-infected MP3s were never going to do. And you can’t un-invent the internet. In their current state, record companies are a complete anachronism. An entirely new business model is needed in order for them to survive. It is the only way. For some of them, it may already be too late.

But I think there is an answer. And I think they are catching on to it. But I’ll write about that in my next post.

(Sorry for using that pun, which has now been used by precisely 118,837 people.)

Still biding my time before I write my review of Radiohead’s new album, In Rainbows. In the meantime, a bit of number crunching.

One of the interesting things about this has been the hype in certain quarters about how high Radiohead will be in the Last.fm charts. Nobody seems to care about the official charts any more, but the Last.fm charts are another matter!

Here are the results:

The track hype list was annexed by Radiohead last week. This was predictable enough.

Radiohead were the world’s most popular band last week. Perhaps this isn’t a surprise. What is really shocking is the scale of their popularity. Radiohead had 118,836 unique listeners registered on Last.fm compared to 73,373 listeners for The Beatles.

By way of comparison, this time last month Radiohead were third with 59,618 listeners and 541,263 plays.

In terms of tracks played, Radiohead made The Beatles look like a footnote. Radiohead songs were played 3,308,175 times last week. Songs by The Beatles reached a meagre 844,600 — just a quarter of what Radiohead had.

Last.fm Tracks Played chart The top ten tracks of the week are all from In Rainbows. As you would expect, they are neatly in order of their position on the album.

The leap from number 10 to number 11 is huge. Number 10, ‘Videotape’ by Radiohead had 211,332 plays. Number 11, ‘Stronger’ by Kanye West, had only 49,293.

Interestingly, older Radiohead songs occupy four other spots in the top 20. In fact, old Radiohead songs were boosted all round (with tracks from Kid A typically climbing between 150 and 300 places each on the previous week).

This time last month, only one Radiohead song appeared in the top 20.

Perhaps one shouldn’t read too much into it. The sample size is huge, but of course it is also self-selected. Nevertheless, I doubt any other reliable music popularity data has ever shown one band to be so dominant.

Although the hype surrounding it was mega, the immense popularity of In Rainbows is clearly unprecedented. This is all the more astonishing given the fact that nobody even knew the album existed until this month. And a record label didn’t have a say in any of it.

The internet has dramatically decreased the costs of distributing music. The record companies might hate the fact that they are now out of a job. But it has undoubtedly made us all richer.

Update: Just thought of another way to look at the numbers. As I said, the first track had the most listeners, and the final track had the fewest. But which tracks lost the most listeners?

‘Weird Fishes/Arpeggi’ was the least popular song, losing 2,381 listeners. This is a surprise to me at least. The track that follows is actually the most popular. ‘All I Need’ lost only 53 listeners out of the 61,800 who sat through ‘Weird Fishes/Arpeggi’!

The next least popular song was ‘Bodysnatchers’, which lost 2,020 listeners right at the start of the album. Perhaps this is to be expected in a way. It is very early on in the album, so people with a low amount of patience will give up early on. Having heard ’15 Step’ and the start of ‘Bodysnatchers’, many people probably decided not to bother with the rest of the album.

The next-biggest stinker is ‘House of Cards’.

83% of listeners lasted all the way through to the end.

Track title Listeners lost
15 Steps n/a
Bodysnatchers 2,020
Nude 921
Weird Fishes/Arpeggi 2,381
All I Need 53
Faust Arp 1,136
Reckoner 1,135
House of Cards 1,792
Jigsaw Falling Into Place 847
Videotape 812

Looking at the ratio of the number of plays to the number of unique listeners is possibly a good way of telling which tracks will have the most staying power. They are the ones that have merited the most repeat listens so far. Looking just at the number of plays might not capture this, because people who didn’t listen to the later tracks don’t know whether they are worth listening to again or not.

‘All I Need’ once again comes up top, with a ratio of 4.02. I would certainly agree that it is probably the best song on the album. Next comes ‘Reckoner’. Once again, the least popular song is ‘House of Cards’.

Track title Plays / Listeners
15 Steps 3.92
Bodysnatchers 3.80
Nude 3.94
Weird Fishes/Arpeggi 3.83
All I Need 4.02
Faust Arp 3.80
Reckoner 4.01
House of Cards 3.69
Jigsaw Falling Into Place 3.81
Videotape 3.77