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Learndirect are shocked, just shocked, by Jeremy Kyle

October 2nd 2007 12:29. Updated: October 1st 2007 01:12

Last week The Jeremy Kyle Show was branded as a human form of bear-baiting by District Judge Alan Berg. He is probably quite right. I say “probably”, because I have not actually sat down and watched a full episode of The Jeremy Kyle Show. The man’s demeanour is enough to put you off after just a few seconds.

I was going to say that it is not a surprise that The Jeremy Kyle Show should be compared to bear-baiting. Modern-day freakshow is how I usually describe these programmes. The predecessors to Jeremy Kyle (Trisha and Vanessa) were mostly the same. Some — interestingly enough, mostly the American ones — can be sympathetic to the programme’s participants. But Tampon Teabag’s summary suggests that Jeremy Kyle is by far the most despicable example of the genre.

Most of the time these programmes pluck out the most grotesque failures of humanity and plonk them under the spotlight for the rest of the nation to point and laugh at. I suspect the main reason for these programmes’ success is that it allows the utter failures that watch daytime television feel slightly better about themselves.

For me, though, the interesting aspect of this story is the fact that the programme’s sponsors only felt the need to pull out of the deal after District Judge Berg made his comments. Some are revelling in the fact that it was a publicly-funded organisation — Ufi’s Learndirect.

But let us be fair here. Most of Learndirect’s target audience probably watches Jeremy Kyle, because it is a programme for thick economically inactive people. So this was probably the most cost-effective way to get their message out.

But it’s the hypocrisy that gets me about it. Ufi’s response has basically been: “What? You mean to say that The Jeremy Kyle Show is a modern-day equivalent of cock fighting, but with chavs instead of cocks? I am shocked, just shocked!” Nobody who has seen these programmes before should be so surprised.

The real reason Ufi have pulled out is, of course, because the spotlight turned to them. The same happened when Carphone Warehouse pulled out of sponsoring Celebrity Big Brother in the wake of the Shilpa Shetty / Jade Goody controversy. They said they pulled out because they couldn’t condone racism. So did this mean that they took the blame for all of the other bad behaviour that went on in the Big Brother house in years gone by?

The same goes for this year’s debates about “trust in TV”. Hypocrisy from top to bottom. When it isn’t feigned horror that premium rate phone-in competitions are indeed in existence merely to fleece viewers, it is the Daily Mail treating some set-up shots in Bargain Hunt or Nigella Lawson’s programme as heinous crimes punishable by hanging. That would be the Daily Mail, a newspaper well known for its rigorous honesty and integrity!

Learndirect knew full well what they were sponsoring before Judge Berg made his comments. As Jonathan Calder says, The Jeremy Kyle Show didn’t suddenly become inappropriate because a District Judge said so.

But I don’t think they should have withdrawn their sponsorship. As I said, this was probably the best way to get their message out. I just wish Learndirect would have the honesty to say so.

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The BBC covers its own scandals; its rivals cover their tracks

July 25th 2007 14:56. Updated: July 25th 2007 14:59

It’s funny how I was writing about media hypocrisy in relation to the premium rate phone-in scandals, only for the entire issue to resurface in a major way the following day. I have the power!

Anyway, I think the way the latest revelations have been covered by the media prove my point. Predictably enough, many people have sprung up to bash the BBC for fixing competition results. And while this is indeed despicable, what these people have ignored is the fact that every single other major broadcaster has done this. This is not a problem with the BBC. It is a symptom of the state of the MSM as a whole.

Earlier this year, record fines were handed out after viewers of Channel 4 and Channel Five were defrauded. Votes cast via premium rate phone lines were not counted on ITV programmes. Today the boss of GMTV resigned.

It is worth also remembering that the BBC is the only major broadcaster in the country that hasn’t had its fingers in the utterly deceitful quiz scam channel craze that has dogged airwaves of the past two years. In this sense, the BBC looks pretty clean compared to its commercial rivals.

Because most of the faked BBC competition results (with the exception of the truly shocking Liz Kershaw ones) were of the “panicking producer” variety. Meanwhile, the commercial broadcasters built up an entire industry that was desliberately designed to misleadingly part viewers with their cash.

It is nigh on impossible to think of a commercial broadcaster that has not played a part in this massive scam. Programmes such as Quiz Call (set up and formerly owned by Channel 4; still broadcast to this day by Channel Five), ITV Play and Quiz Night Live (produced by Endemol and broadcast on a channel owned by Telewest / NTL / Virgin). Viacom’s TMF broadcast Pop the Q, Emap’s channels featured the truly dire Cash Call. BSkyB have Sky Vegas. Few commercial broadcasters are clean.

None of this is to excuse the BBC though. Encouraging viewers to use premium rate phone lines to enter non-existent competitions is unacceptable. But the BBC cases do not have nearly as strong a whiff as the ones involving its commercial rivals.

And there is not a smidgen of the hypocrisy that has come from the newspapers surrounding the premium rate scandals of this year. Newspapers were quick to jump up and down when Richard & Judy and The X Factor got caught up in it all. But they remained conspicuously quiet when it came to similar premium rate phone lines used by themselves.

Meanwhile, the BBC’s own coverage of the scandal was notable for how harsh it was on itself. I have always felt that, despite (or perhaps because of?) the constant allegations of bias, the BBC provides incredibly dispassionate coverage on any stories that involves itself.

I remember that on the day of the Hutton Report I was glued to BBC News 24. While you could argue that the BBC would be biased in favour of itself, for the same reasons Sky would be biased against the BBC.

It’s just that the magnifying glass is forever focussed on the BBC, so they cannot afford to be biased, particularly when talking about themselves. So they way they covered it was professional and detached, although there was a slightly surreal moment when you could see everyone in the newsroom rushing towards the corridor where Greg Dyke appeared. For a journalist to maintain a stiff upper lip when the story literally surrounds them in this way is seriously impressive.

I first learned about the BBC phone-in problems on BBC News 24 itself, and you would have thought that the scandal was almost as seismic as Hutton. But the problems seem to be roughly on a par with ITV’s problems with The X Factor, and certainly nothing reaching the outright deception of, say, Richard & Judy or GMTV.

And, as Matt Wardman points out:

have Sky manipulated their phone-ins? If they had, how would we find out?

That is the key. Only the BBC has the ability to be as self-critical as it is, even though it can sometimes do a lot of damage. And they never seem to get any thanks for it.

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I am sure that, for most people, the most surprising thing about the story about a scene in The F Word being faked is the fact that it is a surprise to some people.

I mean, making it look as though Gordon Ramsay caught a fish when he actually didn’t is a bit lame compared to most of the media’s crimes. There surely can’t be a single thinking person in the country who does not believe that this kind of behaviour is actually standard MSM practice.

Surely whenever they switch on the radio or read the newspaper, most people bear in mind that somewhere along the line a journalist will have used artistic license to sex up a story. I am sure this happens all the time in actual news reporting. So lying about catching a fish seems relatively innocuous to me.

I first heard the story on the Up All Night paper review. I couldn’t really believe that I was supposed to be shocked by the story. The editor of The Sunday Times was going on and about how important this story is, particularly given the recent Channel 4 scandals that everyone now likes to pull out of their bums whenever it suits them: the shocking realisation that Jade Goody is thick and that quiz scams are indeed scams.

It was like the bloke from The Sunday Times was blowing a big balloon. Comparing Gordon Ramsay not catching a fish to Jade Goody being a diabolical racist and Richard & Judy producers scamming thousands of viewers out of money kind of undermined his case enough. But Up All Night presenter Dotun Adebayo smartly put a pin to the balloon by saying, “Of course, you’d never see that kind of thing happening in the newspapers.” Stony silence from the bloke from The Sunday Times.

I imagine it’s going to be the cool new thing for all of the papers to do now, just because last week the Queen happened to be the victim of the common media trick of making boring footage seem interesting using clever editing. This kind of thing must have happened to thousands and thousands of people in the past. But as soon as it happens to the Queen people are shocked, just shocked!

Whenever outlets like The Sunday Times question competitors over the honesty of their editing, they will have hypocrisy pouring out of every orifice. It is like the bandwagon against premium rate phone quizzes that started earlier this year. The papers bleated on and on about it — quite rightly, because they are scams. But rather conveniently, they failed to turn their guns on similar premium rate phone lines used by the very newspapers who were criticising broadcasters.

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A problem with STV

April 30th 2007 02:34. Updated: April 30th 2007 13:52

I see that STV, Scotland’s only major commercial broadcaster, is not providing coverage of the election on Thursday evening. Quite surprising if you ask me. Most people turn to the BBC for election coverage, granted. But you expect ITV / STV to make an effort nevertheless.

I couldn’t remember, but apparently STV did have a programme in 2003. And ITV will have election coverage for Wales. BBC Scotland does have coverage going on all night.

No doubt STV’s decision is a result of having to look after the pennies. Instead of the election, we will be getting ITV conathon Make Your Play. Interesting that ITV and the BBC aren’t having any bother having local election coverage…

I have another problem with another STV though — the voting system being used for the council elections. In principle, I am a big fan of the Single Transferable Vote, and I was pleased when the voting system was changed from FPTP. But I have to admit to feeling quite underwhelmed by the result.

It seems as though the parties are being conservative. Presumably fearful of splitting the vote, parties are only fielding as many candidates as they can possibly hope to win. In most cases, this is one. And while STV gives voters more choice on paper, this extra choice has actually made me feel a bit suffocated.

In my ward, three councillors will be elected. Labour are fielding two candidates (not too long ago they would have fielded three, I am sure). Meanwhile, the SNP, the Lib Dems, the Conservatives and Solidarity have one candidate each.

So in this three seat ward, only six candidates from five parties are standing. By contrast, last time round, most of the parties would have had a candidate in each of the three old wards.

I have a lot of problems with this. For starters — although I am not suggesting that this is actually the case — it does look as though the parties have already carved the seats up between them.

Labour have two candidates, the Lib Dem will probably get in (although, as I said before, it would have been three Labour councillors not so long ago) and the SNP candidate probably has an outside chance. So where is the ambition from the parties? Why can’t Labour believe that it might win three seats, or even the Lib Dems or SNP believe that they could win two?

If there is some swing in opinion, it won’t be reflected in the ballot box, because neither of the incumbent parties have given themselves any chance of increasing the number of councillors. And none of the other parties have put in anything other than token efforts.

In short, the choice just isn’t there. I have six votes, and there are three seats up for grabs. But if I want to vote for three candidates, or even two, I will have to do a Toynbee and get the nosepegs — and sick bags — out.

Usually I vote for the Liberal Democrats because I think ideologically they are the party that is closest to me. Then it is a process of elimination. Labour are ruled out by default for being Labour. I don’t see myself voting for Solidarity, and I don’t find the Conservatives too appealing either.

So my second vote will probably go to the SNP candidate, which I don’t mind too much, despite my views on independence. But beyond that, it is a choice between the devil and the deep blue sea. And the Judean People’s Front.

I might have been a bit naive. I was imagining massive ballot papers with parties fielding two or three candidates each. Instead, the parties have decided in advance how many seats they are going to win, and have begrudgingly put forward that number of candidates. This poor showing from the parties is a bit bleak, and not the choice I was hoping for.

Still better than First Past the Post though!

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The premium rate scandal has caught the wrong culprits

March 14th 2007 16:49. Updated: March 14th 2007 17:12

Long term readers of this blog will know that I am not a big fan of phone-in quizzes. So when the recent controversy surrounding premium rate phone lines I was quite pleased. But now I think it has turned into media bandwagon.

More and more instances of dodgy goings-on are being sniffed out by the media. The problem is, each subsequent new problem is less important than the last one. Now the premium rate phone lines look a bit amateurish — but not evil, which is what they actually are.

Not that I have any sympathy for the viewers who phone in time after time and somehow expect not to be charged. Take the fuss surrounding Channel Five’s Brainteaser. There were a few instances where the producers were unable to find anybody who had a correct answer among the ten random names and numbers supplied by the people in charge of the phone lines.

If you have ever watched Brainteaser, you will know just how cretinous you have to be to get the answer wrong. The most common puzzles on Brainteaser are are a bit like anagrams, but instead of all the letters being jumbled up, groups of letters are jumbled up. A typical example (stolen from here) is “LL WA PER PA”.

Not too difficult is it? To be honest, I don’t blame the producers for not having a contingency plan in case they can’t find somebody out of a list of ten people who can’t get the correct answer. It might have been misguided for them to make up fake names of non-winners, but this smacks more of panicking producers on a live TV show who don’t know what to do rather than the pure evil that can be found on other quiz channels.

Then there is the hoo-ha over The X Factor, where viewers were charged a bank-breaking 15 pence. I mean, most people probably drop that amount of money every day without realising it. And if you can’t spare that extra 15 pence, what on earth are you doing using premium rate phone-in lines where your chances of affecting the result are approximately zero?

Channel 4’s The Morning Line got in trouble for charging callers who were stupid enough to phone up after it was announced that the lines were closed. If the phrase “phone lines are now closed” isn’t enough to stop you phoning in, then you really have nothing to complain about.

And now we have got to the point where children are being dragged into the whole thing. A Blue Peter phone-in competition where proceeds went to charity fell victim to a technical glitch. Much like the Brainteaser instance, a panicking member of the production put a child who happened to be visiting the studio on the air to pose as a competition entrant.

Note the final couple of paragraphs in the story:

But Ms Zahoor, whose information led to the discovery, says she thinks the BBC’s reaction is “silly”.

“I didn’t realise that it would be blown out of all proportion,” she said, adding that she had refused to lodge a formal complaint about the show.

Again, it was probably misguided, but it is hardly the deception and near fraud that you find on some channels. I can’t actually imagine how lame the next “premium rate phone call revelation” is going to be. 999 lines open instead of the 1,000 promised? Comic Relief is going to be fun this year!

What really gets me the most about this storm is the fact that the very worst examples of the genre are getting away with it. The media is after the big names like Britain’s finest comedy duo Richard and Judy, Saturday Kitchen, The X Factor and Blue Peter.

But the quiz channels themselves — entire channels that are devoted to these controversial competitions — are carrying on pretty much as normal. There was a slightly eerie evening recently when there was only one of these on Freeview — Big Game TV on Ftn (how different would it be if this channel were called ‘Virgin’, its true colours?). But TMF’s Pop the Q was only gone for one evening due to a technical problem.

Channel Five dropped Quiz Call in the wake of the Brainteaser problems, but Quiz Call itself carries on as normal on Sky. The ITV Play channel has been axed by ITV, but only because it wasn’t making enough money!

These might be signs that the phone-in quiz television genre has hit the rocks. But the genre’s coat has been on a shoogly nail for ages. You can tell that with all the chopping and changing that has been going on, such as when Channel 4 sold Quiz Call (I bet they’re mighty glad they sold it now!) and the musical chairs involving Ftn’s, Channel Five’s and even ITV’s quiz slots.

ITV Play only makes money on its late-night ITV1 slot and apparently often made a loss during the day. The channel probably would have closed anyway — it’s just that now was a convenient time to close it.

With this controversy, programmes like the relatively innocuous Richard & Judy are being castigated, while the actually evil Make Your Play has technically been given the all-clear.

I mean, at least the competitions on Richard & Judy and the like have well-defined rules and everybody gets pretty much what is expected. On the quiz channels, on the other hand, callers are taken arbitrarily (even during ’speed rounds’, even when the presenters are promising that they are taking “as many calls as they can”).

The questions are vaguely-defined such as the tower guessing games (where is the skill in that?, as a couple of Resonance FM presenters might say) or the downright deceitful ‘add the numbers / pennies / circles / whatever’ games. And they never tell you how they get to the answers. These are the real premium rate scams, but somehow everybody is now focussing on charity-funding competitions for children.

Finally, a big thumbs down goes to Icstis, the so-called regulatory body for premium rate phone lines. That is has taken this media bandwagon to finally get Icstis to levitate their big arse over problems that are in some cases several months old is shocking. The shouldn’t have to wait for the media to do their job for them.

Notably, The Hits has ditched its frankly diabolical Cash Call slot. Apparently this programme was actually beamed from Hungary (and the programme was often fronted by presenters whose grip of English wasn’t too great). Quite fishy.

Anyway, enjoy this clip of it on YouTube. As you can see, it is deceptively boring — a good cure for insomnia at that time of night perhaps? On the other hand, it is classic car-crash television, and it is fascinating just for how boring it is.

Update: Qwghlm Twitters his view:

ZOMG Blue Peter cheatery! Meanwhile, the Trident bill is going through the House…

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