Archive: quiz-call

It’s funny how I was writing about media hypocrisy in relation to the premium rate phone-in scandals, only for the entire issue to resurface in a major way the following day. I have the power!

Anyway, I think the way the latest revelations have been covered by the media prove my point. Predictably enough, many people have sprung up to bash the BBC for fixing competition results. And while this is indeed despicable, what these people have ignored is the fact that every single other major broadcaster has done this. This is not a problem with the BBC. It is a symptom of the state of the MSM as a whole.

Earlier this year, record fines were handed out after viewers of Channel 4 and Channel Five were defrauded. Votes cast via premium rate phone lines were not counted on ITV programmes. Today the boss of GMTV resigned.

It is worth also remembering that the BBC is the only major broadcaster in the country that hasn’t had its fingers in the utterly deceitful quiz scam channel craze that has dogged airwaves of the past two years. In this sense, the BBC looks pretty clean compared to its commercial rivals.

Because most of the faked BBC competition results (with the exception of the truly shocking Liz Kershaw ones) were of the “panicking producer” variety. Meanwhile, the commercial broadcasters built up an entire industry that was desliberately designed to misleadingly part viewers with their cash.

It is nigh on impossible to think of a commercial broadcaster that has not played a part in this massive scam. Programmes such as Quiz Call (set up and formerly owned by Channel 4; still broadcast to this day by Channel Five), ITV Play and Quiz Night Live (produced by Endemol and broadcast on a channel owned by Telewest / NTL / Virgin). Viacom’s TMF broadcast Pop the Q, Emap’s channels featured the truly dire Cash Call. BSkyB have Sky Vegas. Few commercial broadcasters are clean.

None of this is to excuse the BBC though. Encouraging viewers to use premium rate phone lines to enter non-existent competitions is unacceptable. But the BBC cases do not have nearly as strong a whiff as the ones involving its commercial rivals.

And there is not a smidgen of the hypocrisy that has come from the newspapers surrounding the premium rate scandals of this year. Newspapers were quick to jump up and down when Richard & Judy and The X Factor got caught up in it all. But they remained conspicuously quiet when it came to similar premium rate phone lines used by themselves.

Meanwhile, the BBC’s own coverage of the scandal was notable for how harsh it was on itself. I have always felt that, despite (or perhaps because of?) the constant allegations of bias, the BBC provides incredibly dispassionate coverage on any stories that involves itself.

I remember that on the day of the Hutton Report I was glued to BBC News 24. While you could argue that the BBC would be biased in favour of itself, for the same reasons Sky would be biased against the BBC.

It’s just that the magnifying glass is forever focussed on the BBC, so they cannot afford to be biased, particularly when talking about themselves. So they way they covered it was professional and detached, although there was a slightly surreal moment when you could see everyone in the newsroom rushing towards the corridor where Greg Dyke appeared. For a journalist to maintain a stiff upper lip when the story literally surrounds them in this way is seriously impressive.

I first learned about the BBC phone-in problems on BBC News 24 itself, and you would have thought that the scandal was almost as seismic as Hutton. But the problems seem to be roughly on a par with ITV’s problems with The X Factor, and certainly nothing reaching the outright deception of, say, Richard & Judy or GMTV.

And, as Matt Wardman points out:

have Sky manipulated their phone-ins? If they had, how would we find out?

That is the key. Only the BBC has the ability to be as self-critical as it is, even though it can sometimes do a lot of damage. And they never seem to get any thanks for it.

Long term readers of this blog will know that I am not a big fan of phone-in quizzes. So when the recent controversy surrounding premium rate phone lines I was quite pleased. But now I think it has turned into media bandwagon.

More and more instances of dodgy goings-on are being sniffed out by the media. The problem is, each subsequent new problem is less important than the last one. Now the premium rate phone lines look a bit amateurish — but not evil, which is what they actually are.

Not that I have any sympathy for the viewers who phone in time after time and somehow expect not to be charged. Take the fuss surrounding Channel Five’s Brainteaser. There were a few instances where the producers were unable to find anybody who had a correct answer among the ten random names and numbers supplied by the people in charge of the phone lines.

If you have ever watched Brainteaser, you will know just how cretinous you have to be to get the answer wrong. The most common puzzles on Brainteaser are are a bit like anagrams, but instead of all the letters being jumbled up, groups of letters are jumbled up. A typical example (stolen from here) is “LL WA PER PA”.

Not too difficult is it? To be honest, I don’t blame the producers for not having a contingency plan in case they can’t find somebody out of a list of ten people who can’t get the correct answer. It might have been misguided for them to make up fake names of non-winners, but this smacks more of panicking producers on a live TV show who don’t know what to do rather than the pure evil that can be found on other quiz channels.

Then there is the hoo-ha over The X Factor, where viewers were charged a bank-breaking 15 pence. I mean, most people probably drop that amount of money every day without realising it. And if you can’t spare that extra 15 pence, what on earth are you doing using premium rate phone-in lines where your chances of affecting the result are approximately zero?

Channel 4′s The Morning Line got in trouble for charging callers who were stupid enough to phone up after it was announced that the lines were closed. If the phrase “phone lines are now closed” isn’t enough to stop you phoning in, then you really have nothing to complain about.

And now we have got to the point where children are being dragged into the whole thing. A Blue Peter phone-in competition where proceeds went to charity fell victim to a technical glitch. Much like the Brainteaser instance, a panicking member of the production put a child who happened to be visiting the studio on the air to pose as a competition entrant.

Note the final couple of paragraphs in the story:

But Ms Zahoor, whose information led to the discovery, says she thinks the BBC’s reaction is “silly”.

“I didn’t realise that it would be blown out of all proportion,” she said, adding that she had refused to lodge a formal complaint about the show.

Again, it was probably misguided, but it is hardly the deception and near fraud that you find on some channels. I can’t actually imagine how lame the next “premium rate phone call revelation” is going to be. 999 lines open instead of the 1,000 promised? Comic Relief is going to be fun this year!

What really gets me the most about this storm is the fact that the very worst examples of the genre are getting away with it. The media is after the big names like Britain’s finest comedy duo Richard and Judy, Saturday Kitchen, The X Factor and Blue Peter.

But the quiz channels themselves — entire channels that are devoted to these controversial competitions — are carrying on pretty much as normal. There was a slightly eerie evening recently when there was only one of these on Freeview — Big Game TV on Ftn (how different would it be if this channel were called ‘Virgin’, its true colours?). But TMF’s Pop the Q was only gone for one evening due to a technical problem.

Channel Five dropped Quiz Call in the wake of the Brainteaser problems, but Quiz Call itself carries on as normal on Sky. The ITV Play channel has been axed by ITV, but only because it wasn’t making enough money!

These might be signs that the phone-in quiz television genre has hit the rocks. But the genre’s coat has been on a shoogly nail for ages. You can tell that with all the chopping and changing that has been going on, such as when Channel 4 sold Quiz Call (I bet they’re mighty glad they sold it now!) and the musical chairs involving Ftn’s, Channel Five’s and even ITV’s quiz slots.

ITV Play only makes money on its late-night ITV1 slot and apparently often made a loss during the day. The channel probably would have closed anyway — it’s just that now was a convenient time to close it.

With this controversy, programmes like the relatively innocuous Richard & Judy are being castigated, while the actually evil Make Your Play has technically been given the all-clear.

I mean, at least the competitions on Richard & Judy and the like have well-defined rules and everybody gets pretty much what is expected. On the quiz channels, on the other hand, callers are taken arbitrarily (even during ‘speed rounds’, even when the presenters are promising that they are taking “as many calls as they can”).

The questions are vaguely-defined such as the tower guessing games (where is the skill in that?, as a couple of Resonance FM presenters might say) or the downright deceitful ‘add the numbers / pennies / circles / whatever’ games. And they never tell you how they get to the answers. These are the real premium rate scams, but somehow everybody is now focussing on charity-funding competitions for children.

Finally, a big thumbs down goes to Icstis, the so-called regulatory body for premium rate phone lines. That is has taken this media bandwagon to finally get Icstis to levitate their big arse over problems that are in some cases several months old is shocking. The shouldn’t have to wait for the media to do their job for them.

Notably, The Hits has ditched its frankly diabolical Cash Call slot. Apparently this programme was actually beamed from Hungary (and the programme was often fronted by presenters whose grip of English wasn’t too great). Quite fishy.

Anyway, enjoy this clip of it on YouTube. As you can see, it is deceptively boring — a good cure for insomnia at that time of night perhaps? On the other hand, it is classic car-crash television, and it is fascinating just for how boring it is.

Update: Qwghlm Twitters his view:

ZOMG Blue Peter cheatery! Meanwhile, the Trident bill is going through the House…

Quizmania in the early days My views on quiz channels are fairly well documented on this blog. But among the shameless scammers and gormless presenters there was one clear ‘least worst’ phone-in quiz programme — Quizmania. And it’s been axed. The final programme is on tomorrow at 10pm.

What does it say that the one quiz programme that seemed to care a little bit about its viewers and paying contestants is the one that had to be dumped by ITV? Most quiz channels part viewers with their cash by setting puzzles that look easy, but are actually extremely difficult. Difficult because they never tell you the method of getting the answer.

Add the numbers is a notorious example. It is said that producers sometimes decide to count hidden Roman numerals in a piece of text as numbers! Count the pennies is another one. You really might as well just pick a random number, which is what many callers undoubtedly do. Ofcom regulations say that games must involve skill and not luck. Luck would make it a lottery and the quiz channel would have to give much of its taking to charity. Quizmania was different. It never got any worse than the relatively innocuous “tower” games.

But that wasn’t the reason I liked Quizmania. The reason was that Quizmania was genuinely entertaining. Due to the nature of the genre, quiz television is probably the closest television comes to the style of presenting more common on radio. By necessity, you get to know a presenter’s on-screen persona pretty well. This helps if a presenter actually has a personality.

Most quiz channels are fronted by totally gormless presenters who have nothing to say. It is more like World Championship Stare-Out than a phone-in quiz.

Quizmania, on the other hand, has the amazing Greg Scott (warning: link contains music that automatically plays!). What a guy. Scary inside-out knowledge of gameshows. Here is ten minutes of him in action:

Flash in action! Part of what made Quizmania amazing was the way the crew got involved as well. Other programmes may try to involve the crew, but they will never do it as well as Quizmania has done it. Flash is incredible! Who knew that a camera operator could be so entertaining?!

When the rockstar in waiting was allegedly banned from appearing on camera he got around the ban by holding cardboard cutouts and doing hilarious impressions of Morgan Freeman (“I played God!”) and Paul McCartney. Flash ought to have his own programme really.

This week probably hasn’t been a pleasant one for the Quizmania crew, as one by one the regular presenters have done their last shows. It is clear that everybody involved in the show genuinely loved working on Quizmania. Poor Lee Baldry was in tears.

Meanwhile, Make Your Play, which is what has replaced Quizmania on ITV1, is an utterly characterless programme. It reminds you that at its heart, quiz television is all about making money from callers; not keeping viewers entertained. Quizmania was a gem because it did both — and it wasn’t as deceitful at parting viewers with cash as many other quiz programmes are.

Don’t forget that Quizmania is the programme that was so successful for ITV1 that it led to the launch of ITV Play. It feels like an injustice. There will be many who think that Quizmania should not be forgiven for being part of the phone-in quiz disease that’s ruined late-night television over the past couple of years. But I think it should be applauded for making an otherwise dire format fun.

Luckily, many of Quizmania’s best moments have been immortalised on YouTube forever, and I present a mini Quizmania YouTube extravaganza below the fold. Unfortunately, many of my favourite moments of the past year and a bit aren’t on YouTube, but I’ve done the best I can.

Click for more »

I’ve just seen Ortis from CBBC presenting on Quiz Call. Bahahaha. I hadn’t realised he’d sunk so low. He is still as irritating a presenter as always. But Peter Simon will always be my favourite children’s television presenter turned Egyptian cotton towel flogger. Ironic thing is that Ortis used to present children’s consumer programme Short Change. Now he’s working for one of the scammiest channels in the business.

FilmFour is Free, you surely must have noticed.

Except that in the middle of the huge campaign to alert us all to the fact that the respected film channel is coming to Freeview, Channel 4 only went and decided to change its name. The new name is Film4. It’s not a huge change, but that only makes it all the more strange.

Apparently it is so that it will fit in with Channel 4′s other digital channels — E4 and More4. Curiously enough, there is no mention of Quiz Call. I suppose this means that Channel 4 will soon be changing its name to Channel4?

Ignore the fact that FilmFour was Channel 4′s first foray into the multichannel world. Ignore the fact that anybody who would care that FilmFour is owned by Channel 4 already knows it. None of this has stopped them from rebranding the channel, complete with fugly logo and all.

Film4 logo

The logo does make you recoil at first. What on earth were they thinking of, replacing that classy logo with this blocky monstrosity? Chris Riley likes it. I just think it looks like Teletext. Mind you, it is starting to grow on me, so I probably won’t even notice it a couple of months down the line.

But there is no excuse for this logo which goes straight to the top of the pile of crap logos.

SMG logo

Now I was never a fan of SMG’s logo, but at least it wasn’t offensive like this one! Now I can see what they’re trying to do here. “Look, we own STV don’t you know, so we’ll use that ‘S’ in our logo.” Very good. Not that the S was very nice looking in the first place. But you can see what they’re thinking with that. But look at the bit after the ‘S’. What is with that ‘M’?

Film4 and SMG both seem determined to take us back to the 1980s. Please! Wasn’t it bad enough the first time around?