Archive: Ofcom

Something I have noticed about the Glasgow North East by-election is amount of innovative online coverage there has been from the media. All Media Scotland has reported on interesting methods of covering the election which have been adopted by three Scottish newspapers.

The Scotsman has invited the candidates from five of the main parties to contribute to its politics blog The Steamie in the run-up to the election. Full credit to The Scotsman for coming up with the idea. They are clearly trying something interesting with The Steamie, having recently invited some of Scotland’s top bloggers to regularly contribute to it.

It is interesting to see how the various candidates are using this platform. Will Patterson is analysing the candidates’ blog posts to see what message they are trying to get across.

I am infact surprised that the candidates feel that regularly contributing lengthy posts to a blog is a useful way to spend the final week of the campaign. Are there that many votes to be won among the readers of The Steamie?

The Daily Record has held its own type of digital hustings in the shape of a podcast. The Record’s political editor, Magnus Gardham, sat five of the candidates round a table to answer questions sent in by the newspaper’s readers.

Interestingly, the Daily Record chose Tommy Sheridan as its fifth candidate, while The Scotsman chose the Greens’ David Doherty. Perhaps the choice reflects the demographics of the newspapers’ readerships, with the Record thinking that its readers will be more interested in what Tommy Sheridan has to say.

Who is right about who the most credible fifth candidate is? It is not easy to tell, particularly when some believe that the BNP may even come third.

Not to be outdone, The Herald has done its own podcast for the by-election, chaired by its political editor Brian Currie. They have opted to feature just the candidates of the four main parties.

Clearly, the candidates feel that engaging with the electorate online in this way is worthwhile. It’s interesting that the media outlets are so interested in pursuing relatively innovative ways to cover the by-election. There seems to be a lot of experimentation among Scottish media outlets as they work out how to survive the current choppy waters. The increasingly common use of blogging and podcasting by Scottish newspapers is certainly to be welcomed.

But it’s interesting that all of this innovative digital activity should surround a by-election taking place in east Glasgow. In a way, you could hardly pick a worse city in which to pursue this sort of strategy. Glasgow is firmly on the wrong side of the digital divide. A study by Ofcom conducted last year found that only 32% of homes in Glasgow had broadband, and that Glaswegians are significantly less likely to own a PC than the average Brit.

No doubt someone is paying attention to these virtual hustings. But it is more likely to be middle-class political geeks than the actual voters of north-east Glasgow.

This is an accompanying article to my contribution on this week’s episode of The Pod Delusion. You can listen below.

This week, Freeview has had one of its occasional retuning events. As new channels come and old channels go, the channel list becomes increasingly messy until the point where the powers-that-be decide enough is enough and it’s time to bring some organisation to it.

This sort of thing is a necessary evil of the digital era. But I feel sorry for those, particularly older, people who are used to setting up their television once when they buy it, then making do with two and a half channels for the rest of their lives.

A couple of weeks ago in the first episode of The Pod Delusion, James O’Malley spoke about the bonkers-sounding Conspiracy Channel. Sadly, I do not have Sky, so have been unable to sample its delights for myself. I must rely on humble Freeview for my post analogue switch-off telly fix.

Freeview brings a wealth of choice that simply did not exist on analogue terrestrial television. That is of course a good thing, and I personally cannot imagine going back to making do with the five analogue channels. But there is an element of truth to that Fry & Laurie sketch, where a dining Government minister is dumped on by the waiter with a “choice” of cutlery which turns out to be countless plastic coffee stirrers.

At the same time as this week’s big retune, the long-awaited launch of Quest, the new channel from Discovery, has taken place. Its original launch had already been long delayed and finally aborted at the last minute several months ago.

While a channel that promises something resembling quality struggled to get off the ground, there has been no shortage of utter crud getting airtime on Freeview. In fact, I struggled to think of any half-decent channels that had launched recently. So I decided to look it up, and see what changes had been made to Freeview over the previous year.

  • 10 September — Smile TV 2 (a mucky Babestation-style channel; closed on 19 March)
  • January — Rocks & Co (shopping channel)
  • 8 January — SuperCasino (roulette channel)
  • 8 January — NetPlay TV (broadcasting shopping programmes or infomercials)
  • 15 January — CNN International — 4 hours per day
  • 22 January — Dave+1
  • 2 February — Russia Today — 2 hours per day
  • 3 February — DirectGov (text service)
  • 12 March — Partyland
  • 1 April — Gems TV — 5 hours per day
  • 5 April — CNN increases hours to 7 hours per day, 2 hours of which is SuperCasino
  • 1 May — Gems TV closed down
  • 13 May — Smile TV 2 relaunched — 5 hours per day
  • 14 May — Quest — 14 hours per day — launch aborted!
  • 20 May — Virgin 1 goes 24 hours per day
  • 20 May — Virgin 1+1 — 12 hours per day
  • 23 May — Film4 extends hours
  • 1 July — Create & Craft (shopping channel) launches — 5 hours per day
  • 4 July — Russia Today gets second slot — 2 hours per day
  • 15 July — Big Deal (quiz channel) launches — 7 hours per day
  • 27 August — Price-drop tv returns
  • 27 August — Smile TV 3
  • 27 August — Babestation
  • 30 September — Quest launched

So a couple of channels — Film4 and Virgin 1 — have extended their hours. A couple of news channels have been able to find scraps of space here and there. I say news channels, though in the case of Russia Today, propaganda may be a more accurate description. These channels broadcast at quite obscure hours. It is certainly an interesting spin on the concept of “24 hour news”.

Beyond that, the vast majority of new Freeview channels are pure trash. There are two new “+1″ channels, replaying exactly what was broadcast on a channel an hour ago. By my reckoning, there are now at least five such channels on Freeview, which doesn’t seem like the best use of limited bandwidth.

Beyond that, there is a collection of shopping channels, gambling channels, quiz channels and adult channels. Frankly, this is the sort of stuff you expect at the arse end of the darkest nooks of the Sky EPG. I am not quite sure this is what they had in mind when the digital revolution was promised.

The Babestation channels have long been a fixture on Sky. But their presence on Freeview is relatively novel. They are interesting for the fact that it hasn’t taken long for four of them to crop up. It is surprising because their appeal seems rather limited to me.

If you have never seen it (er, not that I’m an expert, of course), basically the format is quite simple. A few glamour models who couldn’t present their way out of a paper bag sit on a couch trying to encourage people to phone in for a mucky chit-chat.

Once someone with more money than sense takes the bait, the microphone is switched off, and some cheap-sounding music is turned up. The women proceeds to talk dirty on the phone — without the viewer being able to hear a word. They sort of wriggle around on the couch in a way that I assume is supposed to look sexy, but it really just makes them look vaguely like they need the toilet.

In short, it is the modern-day equivalent of the dodgy services advertised on business cards left in piss-stained telephone boxes, only with the beady eye of Ofcom overseeing proceedings. There is nothing extreme in the slightest about these channels. You wonder what goes through the mind of people who would sooner pay through the nose to sample such services when you could quite easily find more enticing free porn on the internet.

Up until this week’s retune, the positioning of one of these channels — Partyland — in the channel list was certainly interesting. It was channel number 50, but with no channels occupying numbers 51-69, the next channel up was CBBC. Even though the broadcasting hours do not clash, I can imagine plenty of children just pressing the down button on their remote and coming across a strange new channel promising a party land. It certainly would provide a more eye-popping rite of passage than accidentally stumbling across the frilly knickers section of the Argos catalogue.

It remains to be seen whether these channels remain a long-term fixture on the Freeview platform. One trashy genre which sadly appears to have stood the test of time is quiz channels. These late-night televisual travesties are hypnotically awful. A slightly desperate presenter will appear to engage you in a stare-out competition while goading you into answering questions with non-existent answers.

Even though they still live on, such quiz channels are not quite as prevalent as they used to be. They were a major victim of the collapse in trust that broadcasters faced a couple of years ago. Into the vacuum came the gambling channels.

It’s noted that this sort of programming tends to be on late at night, especially at the weekend. In other words, they are aimed squarely at the post-pub market.

The morals are pretty dubious. The clear idea is to target people whose judgement has been impaired by their alcoholic consumption, goading people into phoning premium rate phone lines when they perhaps shouldn’t. In the case of the gambling channels, it could be said that they intend to capture a particular section of the population that may have problems with addiction.

This is not quite the vision of digital television that was sold to the public. It is funny how most of the extra “choice” that has been brought into our living rooms revolves around extracting large amounts of cash from our wallets.

Last night I was a bit bored so I indulged in a spot of channel surfing to see if there was anything decent on. There usually isn’t. But even with my lowered expectations, my jaw literally dropped when I saw what STV were broadcasting — STV Roulette.

Yes, if you thought dodgy gambling programmes were the preserve of the arse end of the Sky channel list, think again. It is right here on Scotland’s Channel 3 franchise, a public service broadcaster no less. You will be delighted to know that STV plan on broadcasting this tat three days a week, for three hours a day.

Presumably this is part of of STV’s much-hyped strategy of promoting “home produced content”. However, STV Roulette and the STV Casino website are produced by NetPlay TV, whose studios are in London.

In recent times, STV has increasingly pursued a strategy of turning down the opportunity to broadcast some of ITV’s best programmes in favour of showing dodgy local clip shows, American imports and… oh, “home produced content”. But the identity of this “home produced content” remains a mystery to viewers. That is probably because it simply doesn’t exist.

I suppose Fitz — a cheap American import — is supposed to count. Apparently it has some kind of vague connection to Cracker. So the trailer tells us anyway. In fact, “Fitz” turned out to be a description of what STV viewers go through every time they realise that their favourite programme has been ditched in favour of some kind of low budget michty-me, jings, crivens and help ma boab bunch of SHITE.

Oh, and apparenty South Park counts as “home produced content” because, in the words of STV’s Managing Director of Broadcast Services, Bobby Hain, it is “mischievous and cheeky”, just like Scottish people! Huh?!

This new found love for “local” programming really is rich coming from STV too. This is a station that, just a few years ago, would do anything to avoid showing locally produced programmes. It blatantly reached its quota of regional programmes with cynical late-night repeats of Weir’s Way and extra editions of Scotland Today Interpreted For The Deaf. As if the ploy wasn’t blatant enough, these showings were ramped up a bit towards the end of the year as well, presumably because the quota needed filling.

I think a lot of people assumed that STV had already been taken over by ITV plc, which sadly is not the case. Any bosses who think people tune in to watch STV are living in cloud cuckoo land. They press button 3 to watch ITV, and expect to watch ITV programmes. That is because regional television is an anachronism that viewers do not care about. This is why STV’s odd strategy has proved so controversial.

STV’s plan wouldn’t be so laughable if it wasn’t based on the totally bogus premise that anyone actually likes regional variations. As I have written before, regional variations are always rubbish, as this excellent clip from The Armando Iannucci Shows ably explains:

I know plenty of people who have mentioned in passing how upset they are that STV refuse to broadcast their favourite programmes. Among the programmes missed by Scottish viewers are showings of the FA Cup, The Bill, Midsomer Murders, Kingdom… I could go on.

New episodes of Lewis are not broadcast, but repeats are fine. New episodes of Poirot are bumped in favour of repeats of Poirot. If those have run out they will show a series of South Park. Other gaps can be filled with cheaply-sourced American imports, Irish (!) imports or films.

That shows up the policy for what it is. This stunt is nothing to do with locally produced programming. This is no favour to the Scottish viewers. It’s all about money. Or so you would think. Quite how STV intends to increase advertising revenues by showing a load of cheap C-grade crap in place of what the viewers are actually expecting is a mystery to all.

STV Roulette is a prime example of STV’s clueless desperation to make money. It is not as if ITV plc has a better record in this department. A couple of years ago it fell in love with the then-fashionable “quiz television” fad, where late-night viewers would be goaded into phoning a premium rate number to answer a question with no proper answer. ITV even set up an entire channel, ITV Play, dedicated to the genre. That was until the public realised they were being hoodwinked, bad publicity ensued and the whole quiz television industry backfired on itself.

At least ITV have got over the fad however. STV seems not to have noticed that it’s bad form to put on this sort of programming. It apparently has no qualms about dedicating 9 hours per week of its channel towards encouraging late-night (i.e. drunk) viewers to gamble.

Sometimes I wonder if STV’s real strategy is to deliberately drive itself into the ground. That way it wouldn’t have to bother with all of that pesky “catering to the viewers” or “making money” business like other commercial channels. Instead it could rely on subsidies for its eternal existence. Genius.

It is already going cap in hand asking for a £5 million subsidy in return for carrying out one of its obligations as a public service broadcaster. Apparently five mil a “reasonable sum”. I am not sure how many people would agree with that, though I reckon a lot of people would be more receptive to the request if they actually showed any sign of wishing to serve their viewers rather than going on some odd crusade of apparent self-destruction.

Watch STV? I’ll opt out, thanks.

It is notoriously hard to get to grips with the youth. Advertisers hate it. The age group of 15–24 — of which, incidentally, I am still part — is notoriously fickle. They define themselves almost in terms of what they are not rather than what they are.

That is the explanation being given to the counter-intuitive finding by Ofcom that the proportion of 15–24-year-olds using Facebook has decreased in the past year. Facebook as a whole is still growing. But the problem is that it’s now full of parents and teachers, and it would be deeply uncool to be using a website like that.

In the same week, a Nielsen study has shown that teenagers don’t use Twitter. It has been long suspected that they never did use Twitter in large numbers, but now there are figures to prove it.

That came just weeks after a 15-year-old doing work experience made a splash with Morgan Stanley who were trying to get a grip on what the future might look like. Matthew Robson said, among other things, that Twitter is for old people only.

It probably comes a surprise to some. Even Mashable implies it wouldn’t have believed it if it hadn’t seen the figures. I am sure there are lots of people out there who imagine sites like Facebook and Twitter being full of youths donning virtual hoodies and organising virtual knifings. But young people are not so easy to pin down. The Ofcom report declines to tell us what young people actually are spending their time online doing, although we know for sure that they are online in their droves.

Mine is the first generation to have grown up with the internet. And like every shift in in youth culture, from rock and roll to video games, it gets people thinking about the possible downsides of growing up in a new environment. So they say that the internet gives you a short attention span. Or it dehumanises community life and leads to suicide.

I was recently emailed by a reader and occasional commenter here, Fran Walker. She was curious to know, what with me being a youth and all, if I have a life outside the computer?

As the worry of tinies not being able to interact with other humans, and the problems this may later lead to, is current news, it makes me wonder how you get on, as I regard you as one of the first of the “totally familiar with computers generation”? My son, who is 39 and lives in Taiwan, uses them for specific tasks, dislikes emails, prefers phone calls, and was in the first lot at school when computers were introduced, but he had a computer free childhood before that (say before 12 or 13), whereas, I suspect you had access to your parents’ computer since you can remember?

Like, I suspect, most people my age, I do indeed have a life outside of the computer, although it’s true I spend a lot of time on it. Partly this is because most of my work requires me to use the computer. Then, much of my spare time is consumed by the search for work, which is easiest to do on the internet.

There is also the plain fact that I love being connected to the internet for a whole host of reasons. Most of all, it brings me into contact with so many people I otherwise would not have. And it enables me to contact existing friends easily and comfortably. As Shane Richmond pointed out in his response to Vincent Nichols, the internet “enriches communication, it doesn’t destroy it.”

It is definitely the case that people in my generation are more familiar with computers. When I was young my parents had a BBC Micro, although it was quite old-fashioned even then. As far as I was concerned it was only really good for playing quite rudimentary games, when I could have been playing more sophisticated console games.

We only really got a contemporary computer in the late 1990s, and access to the internet came after that. By that time I was into my teens, so I can definitely remember a pre-internet era. I think for my generation, there were still a lot of people who didn’t have experience with the internet until they were fairly old.

I certainly remember when we started using the internet at school during my standard grades, aged about 15 or 16, there was at least one person in my class who had never used the internet before. Mind you, it’s true that I remember it so vividly because it was so unusual.

People often pose the hypothetical question, “could you survive for a day without the internet?” I recently went away for a short break, and I probably spent longer away from the internet than I have done for years.

Mind you, I expected to still be connected. But thanks to O2′s shaky 3G service it wasn’t to be. That was quite annoying because I wanted to contact people through Twitter. But it wasn’t the end of the world. I had a lot to do anyway, and was focusing on doing the things I wanted to do on my break.

As for voluntarily foregoing access, I think it would be difficult but not impossible. Certainly, one of the first things I do when I get up in the morning is check the internet, and it’s one of the last things I do at night. Would there be any point in not checking? I don’t think so.

A thought experiment like this is not terribly useful. You could try to “survive” a day without the internet, but what would it prove? Could you go for a week without reading your post? Or a month without reading newspapers? I certainly couldn’t survive a day without listening to the radio — I would go round the bend very quickly if I was deprived of it. Is that healthy or unhealthy?

For my generation, having a life outside the computer is no problem. Certainly, I spend a while on the computer. But many people might spend that time watching bad television or getting steaming drunk down the pub, which is much less healthy than spending your time reading Wikipedia.

But — and this is where I start to show that I am at the older end of the “youth” bracket — there is a but. My generation is not the first to grow up having not known a pre-internet world. In fact, I haven’t even had access to the internet for half of my life. So the real people to ask about the worry of an internet-obsessed world would be those who are currently 10 or under, and have never known a pre-internet home or school.

However, I would predict that, like Elvis’s dangerously swinging pelvis, we will come to view as quaint the fact that there was ever any concern.

Last week Ofcom gave ITV the go-ahead to cut regional output by 50%. Today ITV have duly gone and cut 1,000 jobs, almost half of which will come from regional news. ITV plc looks set to reduce the number of its regional news areas from 17 to nine.

It does make you wonder about the future of regional television, if it even exists. I have personally never been a fan of regional television, and I say that even having lived all my life in a very distinctive part of the UK. I might be the wrong person to ask though. I’m no fan of the “idiot box”. Next year, when F1 finally goes back to the BBC where it belongs, I will probably be able to say that I do not watch commercial television at all.

But regional television, it is fair to say, is not exactly pain-free viewing. More often that not, you can tell the programmes were made on a minuscule budget, and they are generally pretty naff.

Of course, back in the day, most ITV programmes were “regional” in the sense that they were made by one of the ITV franchisees. But the best programmes went out on the network and were therefore aimed at a national audience, with UK-sized aspirations and UK-sized budgets. As such, programmes that were aimed to serve a particular area were, almost by definition, sub-standard. I do wonder quite what the point of such programmes is.

It is slightly different for regional news. I can understand the appeal of having a separate bulletin dedicated to the news in a particular area. But the thing is that the regions are always too big for the bulletins to have a truly ‘local’ feel.

The ITV region I live in, STV Central, stretches from approximately where I live to Fort William while encompassing the massive populations of Edinburgh, Glasgow and Strathclyde. Watching the bulletin, you would get the impression that hardly anything ever happens outside of Glasgow apart from the politics stuff which happens in Edinburgh. Even many of the political programmes, both on STV and BBC Scotland, are made in Glasgow rather than Edinburgh. If you live anywhere else, it can feel pretty alienating.

The BBC has never even attempted to split Scotland up into regions and Reporting Scotland essentially aspires to be a national news bulletin. The problem with even this is that there either isn’t enough news to report or there isn’t enough budget. Even Scotland, with its large area and separate institutions — most importantly, the Parliament — apparently doesn’t have enough going on to properly justify taking up 30 minutes of the schedule.

Whenever I watch Reporting Scotland, they seem to spend about five minutes per programme trailing what’s coming up later in the programme. Around five minutes into the programme, they are already talking about sport. And then they are normally only talking about football. Jimmy McPhee is in the airport today ready to depart for his meaningless match. Big whoop!

Another problem with regional news — especially on ITV — is the fact that the regions do not seem to be very logical. I’ve already talked about the huge area covered by STV Central. At some arbitrary point in Glenrothes, probably depending on how far behind the hill you are, you stop receiving STV Central and start receiving STV North / the old Grampian. Why is that then? Is Glenrothes more relevant to Aberdeen than to Glasgow? That’s not clear to me. Bearing in mind the fact that much of the population of Glenrothes is or was Glasgow overspill, it doesn’t seem quite right.

Of course, that is nothing compared to the abominable “Border” region which straddles England and Scotland and takes in the Isle of Man for good measure. That is an anachronism if ever there was one. You can tell the ITV regions were originally drawn up about sixty years ago because that would never wash today. I am no nationalist, though I am a little bit of a conspiracy theorist, and one has to wonder if it was a deliberate choice to have one ITV region that took in these three political entities — a 1960s equivalent of saying “North Britain”.

It is probably wrong for me speak for residents of the ITV Border region when I don’t live there, and I can well believe that there are many people who, having grown up with Lookaround, feel very attached to it. But for me, if I lived in the south of Scotland, with legislation affecting my life being made in Edinburgh, I think I would prefer to get my news from a Scottish city rather than Carlisle.

Of course, as Cllr Fraser Macpherson points out, that situation will be even worse under ITV’s new proposals. If ITV get their way, the Border and Tyne Tees regions will be merged. So Scots living in the Borders will not be getting their news from Carlisle — they’ll be getting their news from Gateshead.

The problems of the ITV Border region are recognised, with the existence of a ‘Border Scotland’ opt-out. From what I gather, this incorporates a news segment dedicated to Scotland and editions of Scotsport. What a faff that is though. Would it not just be more sensible to go the whole hog and recognise Scotland as a distinct entity? Every so often SMG express an interest in buying the Scottish bit of the ITV Border franchise. I kind of think they ought to get on with it, particularly if it’s only going to merge with Tyne Tees otherwise.

There are two big reasons why the situation is such a mess. One is geography. I am sure there are bureaucrats somewhere or other whose dream is for the ITV regions to be transformed so that they match the government office regions of the UK. At least that would be neater, and at least that way Scotland would have its own ITV region.

The problem is, those pesky hills get in the way. There is a clever map of the ITV regions on Wikipedia, and as you can see you can’t actually draw many meaningful borders between regions. The map looks like a mess.

The big reason, though, is of course money. Maybe back in the 1960s and 1970s owning an ITV franchise was a license to print money. Today, ITV leaks money like a sieve. Richard Havers traces the change back to the introduction of satellite television. This sucked advertising revenue away from ITV and spread it thinly across hundreds of smaller channels.

Since then, the ITV companies have merged and merged and merged until they became CarltonAndGranada before becoming the ITV plc we all love to hate. Scotland was not immune either as Scottish Television swallowed up Grampian to become SMG (now STV Group) and subsequently almost merged with UTV.

It now no longer makes financial sense for ITV companies to pour money into making news programmes. Economies of scale dictate that the regions will become fewer and bigger until they cease to be regional at all (and as I argue above, perhaps that has already happened).

I think it is time to give up on the idea of regional news programmes, at least on ITV (though Scotland can probably sustain it thanks to its status as a nation, relatively large population and separate political system). But if regional news must stay on television, perhaps it would be better to think of it as a public service that the BBC alone should carry out. I know that ITV is a PSB too, but they are considering giving that up because they think it costs them too much now. The writing is on the wall.

Besides, if I want to know the local news, where do I go? I certainly don’t watch Scotland Today if I want to find out what’s going on locally. I would buy The Fife Free Press or just visit a local news website. These options are probably far more cost-effective way to get local news.

Apart from that, dare I say that local news might be one arena where people turn more and more towards citizen journalists?