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Archive: language

Why do railway companies talk like this?

12 October 2011 22:57

Categories: *, Commuting, Current affairs, Scotland

There are lots of great things about the railway, but the industry’s use of language is not one of them.

I have often been amazed by the linguistic tangles conductors often find themselves in when they try to “talk posh” during announcements. Clearly they are not trained about the importance of plain English. This problem was covered excellently by the Guardian’s Mind Your Langauge blog calling for railspeak to be terminated.

Another recent article on the BBC News website looked over some of the dodgy phrasing of railway delay excuses. The cryptic but common explanations include “tanking train toilet” (the loos won’t flush) and “poor railhead adhesion” (the track is slippery).

On the ubiquitous “signalling problems”, the article notes that this is usually caused by cable theft.

I don’t know why they don’t say ‘It’s because some so-and-so has stolen 150 yards of cable.’ That’s going to get people on-side.

This evening my eyebrows were raised by a tweet I spotted from the National Rail Enquiries ScotRail Twitter feed.

DISRUPTION CLEARED: Trains are now running normally between Edinburgh and Glasgow Queen Street / Stirling #fb

12 October 2011 21:40 via HootSuite ReplyRetweetFavorite

@NRE_ScotRail

National Rail

This “DISRUPTION CLEARED” is a dead body. It can’t just be me that feels that there could be a more sensitive way of describing this than “DISRUPTION CLEARED”.

6 comments

Fondly remember the past of ITV? Try living with STV today

30 January 2010 00:50

Categories: Entertainment, Media, Nostalgia, Scotland, Television, The Pod Delusion

This the accompanying article to my contribution to this week’s edition of The Pod Delusion. Parts of it are based on a previous article, What is STV playing at?

You can listen to the full podcast below.

In a recent episode of The Pod Delusion, Mark Thompson spoke about the good old days when ITV was still a federation of regional television stations. He outlined how, in England and Wales over the past ten or fifteen years, ITV’s regional diversity has given way to a bland umbrella brand.

But not all of the nooks on the ITV network have succumbed to the juggernaut. Four of the ITV regions are still independently owned, and three avoid using the ITV brand. In the Channel Islands, Channel Television still owns the franchise, even though it uses ITV1 branding. But in Northern Ireland, viewers are greeted by idents for UTV. And where I live, in Scotland, the two ITV regions operate as STV.

I can say with authority, given that I live here, that the reality of regional broadcasting on Channel 3 is not quite as rosy as Mark Thompson would like to remember. It certainly is not as quaint and charming as the ITV we remember from our youth — and, incidentally, it was delightful to hear the idents and jingles during Mark’s report.

Sadly, STV is a bit of a basket case. Apparently strapped for cash, for the past year or two it has been embroiled in a dispute with ITV plc that has only served to disadvantage viewers. ITV is trying to gain money that has been allegedly been owed by STV for over ten years. Meanwhile, STV is dropping as many ITV programmes as it can get away with in an apparent attempt to stop owing any more money.

This means that many of the ITV network’s most popular drama programmes have been dropped by STV. This has left Scottish viewers with no options if they want to watch some of the best British commercial television programmes.

Publicly, STV say this is all a brave stance for regional broadcasting in Scotland. That does not really explain why most of the replacements have been cheap imports, films and repeats. As amusing as South Park may be, it is not exactly an adequate replacement for the likes of Kingdom. Incidentally, South Park is seemingly supposed to count as Scottish programming because, in the words of STV director of broadcast services Bobby Hain, it is “mischievous and cheeky… just like the Scottish people.”

Bobby Hain often singles out Al Murray for particular criticism. He reckons that Scots cannot relate to a comedy cockney landlord, forgetting that there is in fact nothing Scots enjoy more than laughing at English stereotypes.

This strategy certainly is not being done for the benefit of the Scottish people. We can tell this because the ratings have largely fallen through the floor. Infamously, STV once ditched Agatha Christie’s Marple in favour of the film Blue Crush — because crap surfing movies set in Hawaii are really Scottish, right? It was a disaster for STV. You could almost have squeezed the viewers into a large football stadium. With just 6% of Scottish television viewers watching it, this made it the least watched of the five main channels in Scotland.

STV have recently broadcast Fitz, the woeful 1990s American remake of Cracker. Presumably they have done this because it is supposed to count as Scottish, despite the fact that it is American. In fact, Fitz more accurately describes what STV viewers go through when they realise that their favourite programme has been replaced by a low budget michty-me, jings, crivvens and help ma boab bag of shite.

Because when STV are showing “regional” programming, it is a parochial embarrassment. One of the programmes it’s pushing most is The Hour. Imagine a cross between The One Show and Live From Studio Five, with a twentieth of the budget and presented from a shed. That barely describes the horror.

In the evenings, STV broadcasts STV Casino. This is the sort of gambling programme I railed against in a previous edition of The Pod Delusion.

More ambitiously, STV sought to find out the Greatest Scot. Among the nominees for the title was John Logie Baird, the inventor of the television. What Logie Baird can’t have foreseen was that his compatriots would be unable to watch anything decent on it.

Soon enough, STV will run out of “Scottish” topics to make programmes about. What next? The History of the Word ‘Outwith‘? Barry Ferguson’s Greatest V-Signs? Susan Boyle’s Ten Favourite Ditches?

Maybe there will be a celebration of the Scots language and / or dialect, with a version of Countdown played in the Scots tongue. Sadly, the only exciting action would be a Buckfast-fuelled brawl surrounding the precise spelling of words like ‘airse’ (‘erse’?) and ‘bawbag’ (‘ba’bag’?).

This new found love for “local” programming really is rich coming from STV. This is a station that, just a few years ago, would do anything to avoid showing locally produced programmes. It transparently sought to meet its quota of regional programmes with cynical late-night repeats of Weir’s Way and extra editions of Scotland Today Interpreted For The Deaf.

This all makes me wonder just what the ‘S’ in STV stands for. Is it ‘Scottish’? Or is it ‘stultifying’? ‘Stupid’? ‘Sellotape’? In fact, I think it’s probably ‘shite’.

Mark Thompson’s idea is a nice one, but is based on a rose-tinted view rather than the reality we Scots have to live with just now. It is true that something needs to change in order for ITV to survive. But the solution to that is surely obvious when you think about it — they should bring back Blockbusters.

6 comments

Domain lame

9 March 2009 02:45

Categories: *, Current affairs, Fife, Internet, Politics, Scotland, Technology

We have all accidentally visited the wrong website at some point. Recently I was talking about my blog to someone. They went to visit it, but instead of typing in this blog’s address, doctorvee.co.uk, they made the mistake of visiting this website. It is owned by a certain “Mr DeeJay Doctor V€€”.

When I first bought the domain name for this blog, I considered buying the .com address. But I decided it was too expensive. I preferred doctorvee.net, but that was just as expensive as a .com address. In the end, a .co.uk address gives me a half-decent domain name for a pretty cheap price.

A while back I saw that someone had bought doctorvee.com. Perhaps egotistically, I suspected they had bought it in order to sell it to me for a sky-high price. Turns out it was this DJ bloke. I doubt anyone actually confuses me with him, but it was slightly disconcerting when I discovered that someone was using “my” moniker.

This is a pitfall of modern communications. There are far too many top-level domains floating about the place. I could have hoovered up .com, .net and whatever else. But there doesn’t seem to be much point when just buying a .co.uk does the job for a cheap price.

I’ve just got to come to terms with the fact that I’m not the only doctorvee in the world. On some popular websites — notably Skype, eBay and YouTube — the username ‘doctorvee’ had been taken before I got round to it. I originally stuck with ‘doctorvee’ as a result of a frantic search for an email address that wasn’t being used by anyone else. Of course, all the sensible ones had been taken.

Now that ‘doctorvee’ is, as it were, my brand, I sometimes feel the need to sign up to any web service that is invented just so that I can have doctorvee, just in case I need to use it. I bought duncanstephen.co.uk just so that I could have it. I’ve had it for over two years now, and only recently have I found something vaguely useful to do with it (basically I use it as a place to beg people to give me something resembling a job).

Recently I had to visit the websites of all the local councils in Scotland. In most cases it’s easy enough. Just Google the area and most of the time the first result will be what you’re looking for.

Not always though. There were a couple of near misses. For instance, searches for both Orkney and Shetland took me to tourism websites for those areas. I suppose that is understandable enough. More people are probably interested in tourist information than local government information for those areas. Even so, the council websites were not so far down the page on Google.

Try finding the website for the local authority in the Outer Hebrides though. Before reading on, try it. As I write, a Google search for ‘Outer Hebrides’ will not help you find it. I gave up after the fifth page.

It is a bit of an anomaly. For local government purposes, the group of islands is officially known as Na h-Eileanan Siar, but good luck finding someone south-west of Mallaig who actually calls it that. The official name change only came into effect from 1997.

The area is also well-known as the Western Isles, and funnily while Googling ‘Outer Hebrides’ will get you nowhere, ‘Western Isles’ will do the job no problem without you having to resort to typing in Gaelic.

The domain name is cne-siar.gov.uk. CNE-Siar being short for ‘Comhairle nan Eilean Siar’. But despite having a Gaelic web address, you are presented with a home page written in English, with little Gaelic to be seen.

Indeed, as far as I can tell, the amount of Gaelic content on the entire website is completely dwarfed by the amount of content in English. Even in the Gaelic homepage, almost all of the navigational links are in English, and to pages written in English.

I am sure that residents of the Outer Hebrides are all very aware of the name of their local authority. So in that sense you might wonder why it’s an issue. But what about people who don’t live there and don’t have the modicum of Gaelic required to remember the website address? The blurb on the home page is clearly aimed at the potential visitor to the Outer Hebrides, but thanks to its web address it can’t reach out to them as well as it might.

The name change happened in 1997. I wonder if today the name change would be less likely to happen because of SEO concerns, even with all the attempts to keep Gaelic alive.

The case of a language barrier is almost understandable though. I still struggle to understand why Clackmannanshire Council did not decide on an address such as clackmannanshire.gov.uk or even clacks.gov.uk. Instead, it is clacksweb.org.uk. It’s not even a .gov.uk address. What’s that all about?!

Once I phoned Fife Council and the guy on the other end told me to go to fifedirect.com to find all the information I needed. Aside from the dreadful customer service (what if I didn’t have easy access to the internet? Might that have been why I was phoning?), it was just plain wrong. fifedirect.com is occupied by a squatter. Perhaps he meant fifedirect.gov.uk.

It would be wrong to imagine this is a problem affecting government only. In the mid- to late-1990s, when many businesses were taking their first tentative steps onto the web, marketing departments ran amok, getting in the way of common sense. Instead of publicising a simple web address like [brand-name].com, web addresses were sometimes centred on the contemporary marketing campaign.

For instance, Boots spent years trying to encourage people to visit wellbeing.com. How are any customers supposed to remember that? Today, it redirects to boots.com. Much better.

To this day, B&Q’s web address is diy.com. I’m sure they’re very proud of the fact that they own diy.com, but does it not dilute the brand? Absurdly, B&Q’s website does not even mention the term ‘DIY’, except in reference to ‘diy.com’. Sensibly, bandq.co.uk redirects to diy.com, but bandq.com takes you nowhere.

All-in-all, what a minefield. There can be few things more important when setting up the website than getting a decent address for it. But it is surprisingly common for a decent website to be let down by a bad web address.

8 comments

Spelling B******

10 August 2008 17:07

Categories: Current affairs, General, Humour, Internet, Scotland, Technology

This week a university lecturer, Ken Smith, suggested that spelling “mistakes” should be accepted as variants. This has upset Ideas of Civilisation and Colin Campbell among others.

I side with Ken Smith on this occasion though. I hate spelling mistakes and love to point them out. Only yesterday I saw a greengrocers’ apostrophe and instinctively growled. But that is only because I am a cheeky wee pedant. Deep down, I know that the rules of the English language are strange and, ultimately, pointless.

What is the purpose of language? I would say language is what allows people to communicate with each other. Accordingly, rules should develop naturally, and as long as the two parties communicating understand each other all is well. However, for grammar fascists, language rules are just an opportunity to crack the whip.

It is worth remembering that a strict one-size-fits-all suite of language rules is a very modern concept. Standardised spellings only came in when some smart fellow decided to become the first lexicographer and hoodwink people into believing his services were vital.

William Shakespeare did not even have a standardised spelling for his own name. Was he wrong? If we follow the joke that the easiest mark in an exam is for spelling your name correctly, it looks like Shakespeare himself would have failed his English GCSE.

Now, hopefully you have noticed that I like to take care over my spelling and suchlike. But this is a personal choice that I took because I believe that adhering to these rules allows me to reach the widest audience possible. That, and it means I don’t get bombarded by complaints from snobs.

If someone else is content to spell things incorrectly but can still convey their message to its intended recipient then that is their personal choice. There is nothing wrong with people deciding how they can speak and write for themselves.

Language has always evolved naturally, and I see no reason why that should stop now. The purpose of a dictionary is to record language as it is written, not to tell people how to write it. If different people spell things in different ways, then that is just part of life’s rich tapestry.

After all, we tolerate and even celebrate — and rightly so — variations in pronunciation in the English language. Only the snobbiest of snobs would demand that everyone speaks RP. In this age where regional accents are celebrated, we usually find we have no trouble understanding people. So why should people also be expected to write in the same bland, standardised, colourless RP all the time?

What gets me is the sheer snobbery of some people who insist on “correct” spellings. Who is to say that you are right and they are wrong? Closing your ears and stomping your feet complaining about how thick the other person is does not get anyone anywhere. Is there not room for some give and take, just as there is when having a conversation with people who have a different accent?

Ideas of Civilisation attempted to show how ludicrous Ken Smith’s suggestion is by filling his post with a myriad of misspellings. Of course, were Ken Smith’s idea to take hold and language was allowed to evolve naturally, we almost certainly would not face a wholesale dumping of the dictionary, with standards completely replaced by arbitrariness. Instead, new standards would emerge while the most common misspellings would be tolerated.

Txt spk is the perfect example. Snobs may turn their nose up at it, but there is no denying that this development which emerged naturally has had an important influence in simplifying the language and removing barriers to communication. In fact, it is an ingenious solution to the problem we all face, stuck with the QWERTY system which was originally designed to slow typists down. What is wrong with people using their initiative to speed things up again?

Then there is the text message itself, where brevity is key. Messages are limited to 160 characters which means you have to keep it short if you want to avoid being charged double or even triple your normal rate. The new standard of abbreviations is a clever and natural way to evade this restriction.

That is not to mention instant messaging, where speed is as important as clarity. When you are having a fast-paced IM conversation, it is only sensible to take the odd short cut. It should be no surprise that in an age where we rely more heavily than ever on inefficient keyboards and restrictive technologies that new standards should emerge.

Moreover, what is wrong with “embarassing”, “beleive” or “pleasent”? Or even the odd “there” instead of “their” or vice-versa? You would still know exactly what I meant were I to use those spellings. Any exam marker with two brain cells to rub together would know that as well. If he were to mark down someone for putting one ‘r’ instead of two even though the meaning is still perfectly clear, then that would make him a petulant, authoritarian shit.

10 comments

F1 drivers in one word

23 November 2007 20:13

Categories: Formula 1, General

I don’t have time to do a proper post today (partly because I am still recovering from the cold I got last week). So in lieu of a proper post, here is a fun game that I saw on my favourite Formula 1 blog, F1Fanatic. (Even in November, Keith Collantine is managing to write several F1-related posts every day!)

Describe each driver in one word.

I managed to mess up my comment a little bit — I forgot about the last two drivers, so those answers remained from the list I copy-n-pasted from. So here are my answers.

Fernando Alonso – Winner
Lewis Hamilton – Impatient
Giancarlo Fisichella – Ageing
Heikki Kovalainen – Promising
Felipe Massa – Nepotism
Kimi Raikkonen – Playboy
Jenson Button – Plucky
Rubens Barrichello – Slowing
Nick Heidfeld – Quick
Robert Kubica – Fortunate
Ralf Schumacher – Rubbish
Jarno Trulli – Train
David Coulthard – Trusty
Mark Webber – Unlucky
Nico Rosberg – Potential
Alexander Wurz – Rusty
Kazuki Nakajima – Fore!
Vitantonio Liuzzi – Overlooked
Scott Speed – Misnomer
Sebastian Vettel – Fast
Adrian Sutil – Unknown
Christijan Albers – Nice
Markus Winkelhock – Leader
Sakon Yamamoto – Loadsamoney?
Takuma Sato – Kamikaze
Anthony Davidson – Anonymous