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The premium rate scandal has caught the wrong culprits

March 14th 2007 16:49. Updated: March 14th 2007 17:12

Long term readers of this blog will know that I am not a big fan of phone-in quizzes. So when the recent controversy surrounding premium rate phone lines I was quite pleased. But now I think it has turned into media bandwagon.

More and more instances of dodgy goings-on are being sniffed out by the media. The problem is, each subsequent new problem is less important than the last one. Now the premium rate phone lines look a bit amateurish — but not evil, which is what they actually are.

Not that I have any sympathy for the viewers who phone in time after time and somehow expect not to be charged. Take the fuss surrounding Channel Five’s Brainteaser. There were a few instances where the producers were unable to find anybody who had a correct answer among the ten random names and numbers supplied by the people in charge of the phone lines.

If you have ever watched Brainteaser, you will know just how cretinous you have to be to get the answer wrong. The most common puzzles on Brainteaser are are a bit like anagrams, but instead of all the letters being jumbled up, groups of letters are jumbled up. A typical example (stolen from here) is “LL WA PER PA”.

Not too difficult is it? To be honest, I don’t blame the producers for not having a contingency plan in case they can’t find somebody out of a list of ten people who can’t get the correct answer. It might have been misguided for them to make up fake names of non-winners, but this smacks more of panicking producers on a live TV show who don’t know what to do rather than the pure evil that can be found on other quiz channels.

Then there is the hoo-ha over The X Factor, where viewers were charged a bank-breaking 15 pence. I mean, most people probably drop that amount of money every day without realising it. And if you can’t spare that extra 15 pence, what on earth are you doing using premium rate phone-in lines where your chances of affecting the result are approximately zero?

Channel 4’s The Morning Line got in trouble for charging callers who were stupid enough to phone up after it was announced that the lines were closed. If the phrase “phone lines are now closed” isn’t enough to stop you phoning in, then you really have nothing to complain about.

And now we have got to the point where children are being dragged into the whole thing. A Blue Peter phone-in competition where proceeds went to charity fell victim to a technical glitch. Much like the Brainteaser instance, a panicking member of the production put a child who happened to be visiting the studio on the air to pose as a competition entrant.

Note the final couple of paragraphs in the story:

But Ms Zahoor, whose information led to the discovery, says she thinks the BBC’s reaction is “silly”.

“I didn’t realise that it would be blown out of all proportion,” she said, adding that she had refused to lodge a formal complaint about the show.

Again, it was probably misguided, but it is hardly the deception and near fraud that you find on some channels. I can’t actually imagine how lame the next “premium rate phone call revelation” is going to be. 999 lines open instead of the 1,000 promised? Comic Relief is going to be fun this year!

What really gets me the most about this storm is the fact that the very worst examples of the genre are getting away with it. The media is after the big names like Britain’s finest comedy duo Richard and Judy, Saturday Kitchen, The X Factor and Blue Peter.

But the quiz channels themselves — entire channels that are devoted to these controversial competitions — are carrying on pretty much as normal. There was a slightly eerie evening recently when there was only one of these on Freeview — Big Game TV on Ftn (how different would it be if this channel were called ‘Virgin’, its true colours?). But TMF’s Pop the Q was only gone for one evening due to a technical problem.

Channel Five dropped Quiz Call in the wake of the Brainteaser problems, but Quiz Call itself carries on as normal on Sky. The ITV Play channel has been axed by ITV, but only because it wasn’t making enough money!

These might be signs that the phone-in quiz television genre has hit the rocks. But the genre’s coat has been on a shoogly nail for ages. You can tell that with all the chopping and changing that has been going on, such as when Channel 4 sold Quiz Call (I bet they’re mighty glad they sold it now!) and the musical chairs involving Ftn’s, Channel Five’s and even ITV’s quiz slots.

ITV Play only makes money on its late-night ITV1 slot and apparently often made a loss during the day. The channel probably would have closed anyway — it’s just that now was a convenient time to close it.

With this controversy, programmes like the relatively innocuous Richard & Judy are being castigated, while the actually evil Make Your Play has technically been given the all-clear.

I mean, at least the competitions on Richard & Judy and the like have well-defined rules and everybody gets pretty much what is expected. On the quiz channels, on the other hand, callers are taken arbitrarily (even during ’speed rounds’, even when the presenters are promising that they are taking “as many calls as they can”).

The questions are vaguely-defined such as the tower guessing games (where is the skill in that?, as a couple of Resonance FM presenters might say) or the downright deceitful ‘add the numbers / pennies / circles / whatever’ games. And they never tell you how they get to the answers. These are the real premium rate scams, but somehow everybody is now focussing on charity-funding competitions for children.

Finally, a big thumbs down goes to Icstis, the so-called regulatory body for premium rate phone lines. That is has taken this media bandwagon to finally get Icstis to levitate their big arse over problems that are in some cases several months old is shocking. The shouldn’t have to wait for the media to do their job for them.

Notably, The Hits has ditched its frankly diabolical Cash Call slot. Apparently this programme was actually beamed from Hungary (and the programme was often fronted by presenters whose grip of English wasn’t too great). Quite fishy.

Anyway, enjoy this clip of it on YouTube. As you can see, it is deceptively boring — a good cure for insomnia at that time of night perhaps? On the other hand, it is classic car-crash television, and it is fascinating just for how boring it is.

Update: Qwghlm Twitters his view:

ZOMG Blue Peter cheatery! Meanwhile, the Trident bill is going through the House…

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Freeview? Peeview more like!

September 1st 2006 15:26. Updated: September 1st 2006 15:29

five (that’s Channel Five to you and me) is set to take its first tentative steps into the world of multichannel with the launch of two new channels: five us (Five U.S.) and five life (not to be confused with Five Live). They’re both going to be launched on Freeview, which is good news, isn’t it? Nah.

I used to get quite excited whenever a new channel was added to Freeview’s lineup. But I’ve come to realise that most of the channels are utter crap. Also, most of the new channels have been squeezed in by reducing the picture quality. These days most Freeview channels just look like a load of pixelated, blocky shit — a step above YouTube.

Luckily, Channel Five has found the space for their new channels by buying part of Top Up TV and nicking all of their space. (Top Up TV is repositioning itself as a PVR service. The PVR will cost £180, then £9.99 per month. Any takers? No?) So at least Five’s new channels won’t look as though you’re watching them through a sieve.

But they sound as though they are going to be full of a load of insipid trash.

Five US features a mix of American drama, films, documentaries, sport and comedy…

Just like the original Channel Five then.

…while highlights from Five Life include the highly-acclaimed drama series Love My Way and the award-winning The Ellen Degeneres Show.

“Highlights” like some programme that nobody’s ever heard of, and a chat show hosted by somebody that everybody thought was left behind by the 1990s.

Let’s face it: these channels are going to be filled with programmes that aren’t even good enough to be shown on Channel Five. And is there anybody who thinks that Channel Five has enough material to fill even one channel?

People said the same when ITV launched ITV3, which the last time I looked was the third-biggest multichannel channel (behind Sky One and ITV2). That doesn’t make its content any good though. ITV3 is filled with twenty year old dramas that look as though they were filmed in an actual theatre, and probably should have stayed in the theatre aswell.

Meanwhile, ITV2 has become the home of uninspired spin-offs called things like The X-Factor X-treme DX Reloaded Uber Edition the Third On ITV2 (I think that’s also the name of Gilette’s new razor). Either that or it’s showing some wet Holywood chick flick or teen movie.

ITV4 is the worst of them all, especially when you consider that ITV essentially removed Men & Motors to make space for it. Like Men & Motors, ITV4 is meant to be aimed at blokes. But whereas Men & Motors had the well-known brand, fanbase and reasonable programming, ITV4 doesn’t.

Can anybody actually think of any progammes that ITV4 shows? The only one I can think of is David Letterman, which already had a perfectly good home on ITV2. Indeed, since they moved Letterman to ITV4 you would think that they would show it at a decent slot, but it still occupies the same irregular post-midnight slot. You could only hope of catching it if you came back late from the pub and happened to be flicking past ITV4.

ITV isn’t the only company polluting Freeview. Channel 4 has also done a disappointing job. E4 is okay, but it promises a lot more than it ever delivers. It should be showing more experimental British programmes. But most of the time it shows cheap American imports that are superficially good looking but are ultimately as appealing as stapling your bumcheeks together. The one thing going for the channel is E4 Music, which actually shows a decent variety of music. It certainly does a much better job than The Hits or TMF.

The jury is out on Film4. I have watched a few films that I wouldn’t have seen anywhere else, but the number of repeats already is worrying. I don’t think it’s quite delivering.

Then there is More4, another channel that seemed promising but you never seem to watch it. Again, does anybody know what this channel shows? There is The Daily Show, if you can remember to watch it. But is there anything else? Whenever I flick past it, it seems to be showing repeats of Noel Edmonds’ Imaginary Telephone Conversations.

The channel launched in a blaze of publicity with A Very Social Secretary, but has produced nothing notable since then. More4 is obviously hungry for more of that kind of publicity — it’s only gone and shot George Bush. Please.

Then there is the BBC. In fairness, the BBC’s digital channels have produced much more quality programmes than its commercial rivals have. But still something seems to be lacking. BBC Three in particular seems to have completely lost its way.

In fairness, a lot of BBC Three’s troubles seem to stem from the ridiculous rules and quotas that the Department of Culture, Media and Sport imposed on the channel. It famously told the BBC that BBC Three must show news in order to distinguish itself from commercial rivals, then later criticised the news programme because nobody watched it!

A couple of years ago, on the crest of the Little Britain wave, BBC Three seemed like a quite a good channel actually. Don’t forget that BBC Three was also the home of The Mighty Boosh and Monkey Dust, two fine programmes.

But since then it has produced reams of steaming poo like Tittybangbang (officially the world’s least funny comedy) and Grownups (a flimsy script coupled with dreadfully wooden acting, this makes Two Pints look like a bloody masterpiece). Even Rob Brydon seemed to be shat up with the misfiring Anually Retentive.

Since ditching the 7 O’Clock News, BBC Three seems to have filled its current affairs quota with documentaries by complete dullards wittering on about their tiny penii. And people think bloggers are self-indulgent! And let’s not forget those awful programmes about parenting. If I want to see lots of toddlers with potty mouths I’ll go to the supermarket.

The whole tone of the channel is unbearable aswell. Why are those continuity announcers trying to be my mate? It is contrived, unfunny and annoying.

BBC Four is pretty good at what it does. And let’s face it, most of BBC Three’s best programmes would probably fit easily on BBC Four. Vaguely decent comedy shows like Screen Wipe or Don’t Watch That Watch This do fine on BBC Four, so why not? Sometimes it feels as if the Beeb uses the word ‘youth’ as a proxy for ’shit’. So they should do with that shit what everybody else does with it. BBC Three should probably just be thrown in the toilet, and the BBC could concentrate on just the one digital channel.

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Action on quiz channels at last!

May 19th 2006 14:14. Updated: May 21st 2006 22:15

I’ve heard this on Radio Five Live’s bulletins at 1 o’clock and 2 o’clock, but strangely I haven’t found any mention of this on the internet at all.

The offices of Big Game TV have been raided. Apparently it is alleged that at certain times callers had no chance of getting through. I am shocked.

I am surprised, though, that Big Game TV is the first one to be investigated. On-screen it doesn’t seem like one of the scammiest channels — just one of the most boring.

ITV Play logo Most might not bat an eyelid if a small Sky channel is investigated, but what could be interesting about this is that ITV have their fingers in the Big Game TV pie. When ITV first started experimenting with participation TV on ITV3 and ITV2 it was simulcasting Big Game TV. Now Big Game TV makes The Daily Quiz, which is broadcast on Men & Motors and ITV Play.

Quiz channels, or ‘participation TV’ as the broadcasters prefer to call it, are a little bit of a hobby horse of this blog. The channels like to set impossible puzzles and they never explain the solutions. Essentially this turns the whole process into a lottery, as callers end up guessing a random number. Callers pay 60p or £1 per entry, and every so often somebody wins £50 or something.

ITV Play’s participation TV programming is said to make £2m per month. Goodness knows how much the others must be making then, because ITV’s programmes usually seem the most respectable of all of them (although I have noticed while flicking through that The Mint is beginning to set those ridiculous ‘add the numbers’ games).

Here is an interesting discussion about Grab a Grand, a programme on Sky digital which recently set up a channel, SmileTV, on Freeview. According to the DS forummers, Grab a Grand staff members are blatantly phoning up their own channel with wrong answers. And there is Who needs shopping channels? on this blog, which had some interesting comments before it got swamped by idiots who wanted to sling mud around…

If anything happens as a result of the raid, you can bet that quiz channels will find a way round it. When AuctionWorld was closed a couple of years ago for displaying grossly inflated ‘guide prices’, the other shopping channels merely replaced their ‘guide prices’ with ’start prices’.

Update: Finally, I can bring you a link. But it’s of a radio programme! Come on internet, you’re meant to be the future! (Via TV Forum.)

Update (20/05/2006): The Daily Quiz has been replaced by This Morning Puzzle Book on ITV Play today (This Morning at 6pm!).

Also, according to Sascha on this thread, The Mint makes £100,000 per night!

Update (21/05/2006): Sascha at TV Forum again:

The overnight quiz game on The Hits, Smash Hits etc. music channels, is actually broadcast from a scruffy building in Budapest, Hungary. It’s beamed into the UK via a very dubious company which also makes pornographic videos for the eastern European market.

If that’s true it is very strange. I always thought that those programmes looked particularly weird…

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TMF is The sHits

April 1st 2006 00:14. Updated: April 1st 2006 00:43

Music channels really are a load of pish. Apparently it is cheaper to run a music channel than it is to publish a magazine. And it shows. This is probably why Emap like to milk every last droplet out of their magazine brands while the magazines themselves have gone the way of the dodo (hello, Smash Hits!).

Freeviewers like myself have two and two-halves options. There is The Hits and TMF — the two halves being E4 Music and E4+1 Music+1 or whatever it may be called. I have to say that E4 really must be applauded for actually making music television watchable. You can tell they’ve put in a bit of effort to make it a bit more diverse, aiming for a more discerning audience. It’s just a shame that if I ever have a day free to dispose of by vegging in front of a glowing square, I am hardly ever up early enough to watch E4 Music.

The Hits and TMF are just diabolical though. When I first got Freeview I found it difficult to believe quite how many adverts they were broadcasting. Every three videos or so it would be time for another commercial break — one long enough for you to flick through all the other channels at least twice. And there are the adverts themselves of course. All for ‘ringtone clubs’ aimed at people with the intelligence of a fish.

Even worse are these new quiz subscriptions, which are like some evil combination of quiz channels and ringtone clubs. I wonder if anybody has yet won that £2000 they were giving away to one lucky person who was stupid enough to subscribe but clever enough to know that another name for ‘money machine’ is ‘blackbox’. …What?

Despite the fact that it appears to be so cheap to run a music channel, I saw recently that The Hits has jumped onto the quiz channel bandwaggon. At least it’s very late at night. What gets me is that they’ve decided to squeeze in a couple of hours of Teleshopping as well! I mean really! Do we really need yet more Teleshopping?!

Meanwhile, TMF is the home for amusing technical glitches. If you’ve ever watched TMF late at night you will no doubt be aware of ‘Matchmaker X-rated’, the on-screen money-making scheme that encourages twelve-year-old nincompoops to text their name and date of birth which in turn makes the ‘Matchmaker’ generate some random naughty text. A typical caption might say, “Ooh, you just made the computer cum in your eye. Try felching her ear tonight.” Well that once went out during the day.

Andrew at Cage of Monkeys has his own idea for a music channel:

NO ZANE LOWE!

Give that man an EPG number!

In the process, Andrew linked to this blog of interesting music videos. Definitely one to subscribe to. I like this video for Jamie Lidell’s ‘New Me’. It reminds me a bit of those smart BBC Four idents. Must have been a chore to time it all.

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