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Why is technology news not news?

The public is kept in the dark about today's important issues

17 July 2008 16:57

Hello.

I’ve been wondering a bit about the way technology news is still ghettoised. I don’t mean news about the latest rubbish web 2.0 start-up with a ridiculous name. I mean quite important stuff. Security problems and the like.

Take what happened last week. A patch to fix a major flaw in the DNS was released. It is pretty important stuff. But the only mentions of it have been ghettoised in the darkest recesses of the technology sections, cordoned off in yellow and black tape with “warning: geeks only” written on it.

I don’t watch the television much these days, so I might be wrong. But I saw no mention of it on the news. I heard no mention of it on the radio. You certainly don’t hear people talking about it on the streets or in pubs.

You might think, “So what? Security update for X, Y and Z are released every day. You can’t have the news reporting it every day.” But something extra happened with that security update that was released last week: it crippled many users’ computers. Including my parents’ computer.

It is just as well I was still able to use my computer to try and find out what the problem was and how to workaround it. It turned out that ZoneAlarm threw a hissy-fit after Windows XP had updated and prevented users from accessing the internet.

In fairness, the BBC reported this on their website — but that’s not very useful if you’ve got no internet. Perhaps there are still people scratching their head about why they’ve not been able to access the internet for the past week.

The problem is twofold. One, the mainstream media seems quite averse to any technology story unless it’s to do with [say this like a caveman] “GOOGLE” or “APPLE”. Or “GOOGLE”. Simply, if you want to find out anything meaningful about technology you have to really know where to look for it.

And this brings me on to the second part of the problem. The people who don’t know where to look for information are also the most vulnerable users. There are people who, for whatever reason, can’t be motivated to take proactive measures to prevent themselves from the various security issues that inevitably arise when you use the internet.

I have a friend who bought a new computer a few weeks ago. The other day he complained to me that his new computer has already got spyware on it. The thing is that it’s not difficult to protect yourself really.

I’m not really a computer expert in the slightest, but I know the basics of how to protect myself — essentially keep all your software updated with the latest patches and don’t click any dodgy links. I don’t think it’s really a difficult concept. And — touch wood — these basics have worked for me. Since I got my own computer early last year I’ve never had anything worse than a tracking cookie on my computer (as far as I know — I just know that this is an invitation for my computer to explode under the weight of pop-ups tomorrow…).

But even simple measures like these that anyone can take are difficult to get through to some people. So many people still treat computers with awe. It is sometimes easy to forget how foreign computers are to many people.

I remember a couple of years ago when there was a really bad signalling failure on the train line into Edinburgh. Basically every train was cancelled. An old lady pointed to the automated departure monitor and asked why it said a list of trains towards the bottom of the screen were still listed as being on time.

This is what she said in protest (as though it would make her more likely to get on a train to Edinburgh): “I thought computers were wonderful things that never ever went wrong.” But even my basic knowledge of how computers work told me exactly why the trains were still listed as being ‘on time’ — because they hadn’t even departed from their start station, so hadn’t passed any sensors and weren’t technically late at all. The computer was none the wiser for obvious reasons.

This can be put down to the old issue that people in their thirties and younger have been using computers for almost all of their lives and understand what a computer is good for and what it isn’t. Youngsters who have lived with computers all their lives understand how a computer works, but for many people older than that computers just work by magic.

The thing is, that divide between young and old is not so clear cut as I used to think. I was listening to iPM yesterday and there was an interview with Clive Sinclair. He pointed out that back in the 1980s computer users really understood computers because they had to in order to get them to work. Today’s youngsters growing up with computers generally don’t understand computers at all.

So we come back to my friend who is the same age as me and has a problem with spyware. I have had a few conversations with him where I have tried to persuade him to use Firefox. For him, the internet is the internet and he doesn’t understand how one browser can be better than another. Even though I have told him about all the superior features and better security that a browser like Firefox or Opera can provide, he persists on using Internet Exploder version bum point poo.

Many people, through ignorance, don’t take the simple measures to keep themselves safe on the internet. I’ve had a look at the stats for this website to see what bad browsers visitors to this site are using.

In the past month, an amazing 20% of visitors used Internet Explorer 6. This is a web browser that was originally released seven years ago and last updated four years ago. It is notorious for its security problems. The more up-to-date Internet Explorer 7 was released almost two years ago.

You would expect Firefox users to be smarter, right? Not always. In the past month, 243 Firefox users that visited this website were using a version of the browser that is considered unsafe (which I defined as 2.0.0.14 and below). This included 19 people using 1.5.0.12, 11 using 1.0.7 and 8 using 1.5.0.3. Most amazingly, 4 visitors were using Firefox 0.9.1, a browser that has been out of date for four years. I dread to think what kind of security problems these users have been getting themselves in.

It got me wondering. If this many people are using dodgy browsers, how many people are still trying in vain to unsubscribe from spam emails? How many don’t know that even viewing an image in an email alerts a spammer that your email address is active? You could go on.

I don’t mean all this in a preachy kind of way. I completely understand why it is difficult for people to keep up to date with all the security issues that arise. I just find it really frustrating that simple awareness issues are not, well, made aware to people.

Things don’t get much more ubiquitous than the internet. It is impossible to imagine that someone growing up today will not be a regular internet user in some form or another. And there are real dangers on the internet that aren’t to do with [say this like a caveman] “PEDOPHILS” and “CYBER BULLIES”. But the media reports on made-up dangers like “KNIVES” and “YOOFS” and “KNIVES” as though we are on the verge of bladeageddon.

Yesterday I was listening to Digital Planet. They had a chap called Stefan Frei on reporting that around 60% of all internet users are using an out-of-date browser. He had a really smart way of thinking about software security. You should think of software as being perishable, just in the same way as foodstuffs. You wouldn’t eat a mouldy slice of bread, so why would you use a browser with a huge security hole in it?

It’s a really smart analogy that should be spread far and wide. It’s just frustrating that the place I heard it was on Digital Planet, which is probably listened to mainly by people who already know that they should be updating their browsers.

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Heads-up for users of WordPress Automatic Upgrade and Flashblock

Possible conflict prevents Flash files uploading

16 July 2008 11:54

Yesterday WordPress 2.6 came out which is pretty unbelievable because it feels like WP 2.5 just came out last month. Anyway, a new version of WordPress comes with the necessity to upgrade and the hair-pulling that comes with it.

My upgrades went fairly smoothly, but I did notice an issue with .swf files not being installed. I saw that a couple of other people had the same problem.

It got me thinking about what might be causing the problem. The obvious candidate was that the Flashblock Firefox extension wasn’t playing nice with the WordPress Automatic Upgrade plugin.

Flashblock, incidentally, is a must-have Firefox extension for me as it allows you to have complete control over Flash files. No more stupid adverts or autoplay or any of that other nonsense that comes with Flash. Meanwhile, WordPress Automatic Upgrade is slightly flaky, but at the end of the day it makes upgrading WordPress much less painful and much faster than it would be otherwise.

Anyway, I have three blogs. I had the problem with the .swf files on the first two blogs. So that gave me a perfect opportunity to see if my theory about Flashblock was right on my third blog. So I disabled Flashblock and ran WPAU. The upgrade went well, with all the files uploading.

If you already ran WPAU while using Flashblock, your WordPress upgrade may be incomplete. Check to see if the following files are missing and upload them manually.

  • wp-includes/js/swfupload/swfupload_f9.swf
  • wp-includes/js/tinymce/plugins/media/img/flv_player.swf

I’ve emailed the author of WPAU to let him know. He says he’ll work on a fix, but I thought I’d post it here to give people a heads-up.

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A few more tweaks

I've taken into account your suggestions

29 December 2007 22:23. Updated: 29 December 2007 22:28

I’m in the process of writing the next post in my series about music and the internet, but it’s proving to be a bit of an epic. It is probably better to spread the posts out anyway. I doubt many people want to read my ranting and raving about the music industry between Christmas and new year.

In the meantime, here is a quick post to point out that I have tweaked the design a bit. I took account of the feedback you all gave me when I originally unveiled this design — all much appreciated.

MatGB wanted a darker background. I have made the background slightly darker, but you probably won’t notice it isn’t white. It is a very light grey. I tried darker greys, but it never looked right to me.

Clive thought the font size was too big. It is big, but for some reason Cambria is quite a small font (to my eyes at least). I did try to reduce it, but it just doesn’t work for me. Part of the reason for this is the fact that the column is so wide now that reducing the font size means having too many words on one line. So I’ve decided to keep the font sizes as they are. If you want a smaller font size, adjust the browser settings.

I have made the colours slightly more muted, as Duncan suggested. The original design had rather simple greens, yellows and reds colours. I have toned down the greens so that they are darker, and the yellow for categories has become a mellow orange.

I have fixed the tags page, so it is back with even more taggy goodness than before. I should point out that tags is a bit of a work-in-progress now. Over the years the tags have become quite messy, so I am having to tidy them up. It is quite time consuming though. I did ‘a’ a couple of months ago and yesterday I did ‘b’. So it’ll be a while until it’s perfect. But it works fine as it is really.

I have also opted to put the dates back in everywhere. I did feel lost without them.

There are still some weird spacing issues in both Internet Exploder and Opera. I guess this is to be expected since I designed it using Firefox. I’ve tried to sort out as many of the niggles as I could, but some of them have really stumped me. They are not too serious though, so I’m just going to leave them as they are.

“Only” 55% of this blog’s visitors use Internet Explorer any more anyway. Probably in 2008 IE users will finally be in a minority (for this blog at least). Seriously people, just use Firefox. It would make our lives so much easier.

I just have a couple more tweaks here and there to do (mostly getting a ‘credits’ section finished). So I am tentatively calling the design finished. Comments are still welcome though.

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Blocking Beacon

13 November 2007 01:25

I am usually a defender of Facebook. But this time I think they have overstepped the line and have introduced a ‘feature’ that makes me personally uncomfortable. From The Facebook Blog:

Just as Facebook shares your on-site interactions with your friends through News Feed, we now give you an option to let News Feed share your off-site actions with your friends as well.

News Feed created a huge privacy concern when it was introduced last year. But I didn’t buy the complaints then. News Feed amounted to Facebook displaying things you did on Facebook. If you don’t want your Facebook friends to know something, perhaps you shouldn’t do the action on Facebook. Just a suggestion.

However, Project Beacon is on a completely new level. Now Facebook friends may know about things that I do on sites that aren’t Facebook. There is no way of knowing whether or not a website is going to report to Facebook what you are doing. As this blog post points out:

It’s a little bit creepy to know that if I visit the Internet Porn Emporium, this store might attempt to tell Facebook that I’m a patron.

And although you can select for the information not to appear on your News Feed, Facebook will apparently still have the data.

It just feels a little bit like it’s too much of my private information getting into the hands of too many people without me necessarily knowing. There is a brilliant comment at Mashable which makes another good point about this:

Letting my friends know that I ordered x, y, and z from Amazon doesn’t sound very appealing. Could also totally spoil the surprise of a birthday gift or something.

So I will be blocking Facebook Beacon.

Via Tom’s View of the World’s Delicious account.

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There is a fixture of the modern web that I really don’t understand. And in terms of annoyance it is probably second only to Snap Preview.

Millions of links to social bookmarking websites littering the bottom of every news article and blog post written. You know the ones. “Digg this!” “Send to del.icio.us!” “Pimp-me-do to Reddit!”

A particularly bad example comes from one certain WordPress plugin which appends this awful mess onto every post:

Far too many icons to make sense of

I mean, just what the hell are you supposed to do with that?

It is not just blogs that do this sort of thing. Many major newspaper websites also now incorporate such links pretty much as a matter of course. Thankfully, they tend to show a bit more restraint than that WordPress plugin.

BBC News social bookmarks BBC News has become the latest website to add such buttons to its news stories. Thankfully, they too have kept it relatively restrained, with simple links to five of the most popular social bookmarking services.

Ryan Morrison thinks that the inclusion of the buttons is a good move from the BBC (by the way, sorry, Ryan, for nicking your screengrab! I’m not leeching off your bandwidth though, honest). But I just don’t understand why they go to that bother.

I have steadfastly refused to include such buttons on this blog. For one, the advantages of being submitted to Digg are dubious (something like having hundreds of drunk arseholes coming into your living room to violently vomit on your carpet before going away without paying the cleaning bill, never to be seen again).

But this is what I really don’t understand about these social bookmarking links. As Inquisitor points out, surely if you wanted to submit a story to del.icio.us, Digg or whatever, you would already know how to do it. If you make a habit out of Digging a site, you will surely have the relevant plugins / browser buttons installed in your browser. Why rely on the disparate approaches taken by the near-infinite number of websites on the internet when you have that trusty button in your browser?

I am a heavy user of del.icio.us. Yet I have never used one of the buttons placed on a website itself. I always use the buttons that I have installed on my browser. I am familiar with these plugins. I know exactly where to find them and what to expect when I click them.

Browser buttons for del.icio.us, Digg and StumbleUpon

Most major social bookmarking websites have Firefox extensions or little bookmarks that you can drag into your toolbar. The above image is a screenshot of the navigation toolbar bar in Firefox. Next to the address field are two different buttons for del.icio.us (one for my main account, the other for Scottish Roundup). Then, if I should feel like Digging a story there is a Digg button. Next to that is one for StumbleUpon. Facebook has an entire toolbar if you really want to use it.

You might say, “Okay, maybe that is how you submit stories to social bookmarking websites. But you are an awful geek. What about the rest of us?” Maybe so, but how many normal, non-geek, web users are users of social bookmarking websites? If you took the geeks off the internet, social bookmarking websites would probably not exist at all.

I would be interested to know how often the buttons used on websites like BBC News and blogs are really used. I can’t imagine they are used that much. Why would you, when you can use browser buttons that are so much more efficient?

Still, I guess the links placed on websites must work, otherwise nobody would bother with them. I have pondered installing Alex King’s “Share This” plugin. At least it quite sensibly hides the ugly smorgasbord of links before you actively ask to be shown them. But still, why would you do that when you — presumably — already have your own trusted methods of posting an item to your social bookmarking website of choice?

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