Archive: derailment

A few days back I wrote about a neat Windows Gadget that tells you how the trains are running. I was quite enthusiastic about it then, but it turns out I didn’t know the half of it!

Here are some of the neat features that I have discovered since I wrote that post.

  • Colour coding: trains running on time display the expected arrival time in grey. Slightly late-running trains are in yellow, while very late-running trains are in red.
  • If a train is cancelled, you certainly know about it. The background turns red, and it displays in bold writing: ‘Cancelled’. Clicking on it gives you the reason for the cancellation.
  • Service disruption alerts. A little envelope with an exclamation mark appeared. I clicked on it, and it displayed the following message:

    Train services between Edinburgh and Dunbar, and between Edinburgh and North Berwick are being disrupted due to a derailed freight train.

This Windows Gadget certainly isn’t a half-arsed effort. The information it conveys is incredibly detailed.

It seemed to be going so well too. In 2006, Scotland’s rail service was pretty good from my perspective. The route I take — Fife to Edinburgh — is meant to be one of the worst in the country, but I think it is fine.

Granted, I no longer have to go at peak time like I used to. But even so, I thought the service was pretty good. During the day there are usually two or three trains per hour to Edinburgh, which is pretty good going really. Delays seem to be less frequent and carriages seem to be less crowded.

This article from The Guardian also put things into perspective by comparing a Kirkcaldy–Edinburgh journey to other gruelling commutes.

If you are strap-hanging on train lines in England and value the remains of your sanity, look away now. It will do you no good to read about the record 88% satisfaction rates that Scottish rail commuters report, nor the £1.9bn, seven-year programme to introduce extra carriages, longer platforms and new rail lines across Scotland, or that train operators rarely breach their promise that no one should stand for more than 10 minutes. Even a recent BBC Radio Scotland phone-in on commuting struggled to find hair-raising stories. In fact, several callers bandied words such as “excellent” and “very comfortable”.

It’s true really. Things on Scottish trains have been quite good. And the current work going on at Edinburgh Waverley station serves as a constant reminder of the improvements that are being made. I was also becoming sympathetic towards First ScotRail for always being blamed even for things outwith their control.

But it seems as though ever since that article was published it’s been all downhill for Scotland’s rail passengers. The brand new trains that First ScotRail have been buying over the past couple of years are now developing more faults.

I’ve heard some slightly concerning noises, which is nothing much to report in itself. But a couple of weeks ago I was on a train that was late because of “poor engine performance”. The week before that I experienced a bit of a rarity — a train completely failing and being cancelled.

Now, after that period where we were getting loads of new trains, I’ve noticed some increasingly colourful liveries around the place. So we are now getting lots of other train companies’ second hand trains.

Apparently First ScotRail had lots of trouble with peak time Fife Circle services earlier this year. Major signalling failures, particularly at Haymarket, occur far too frequently.

More than one recent derailment at Waverley Station is also a slightly worrying record. And the fact that a heavy freight train found itself heading towards a passenger train is downright scary.

(There have also been some moans on other blogs, here and here.)

Sure, not all of these incidents are the fault of First ScotRail. A lot of the blame seems to rest on Network Rail. There are a few unacceptable problems creeping in for whatever reason, particularly at Edinburgh.

Now there is the strike that is currently taking place. Of course, neither First ScotRail nor Network Rail seem to be particularly to blame for this. That accolade goes to Bob Crow, who appears to have unilaterally ripped up an agreement which was almost reached on Monday. He comes across as power crazy. Mr Crow really must have a massive boner thinking about all the disruption he has caused to the “ordinary working man” today.

I feel the need to defend trains as a form of transport. As I woke up this morning I was listening to the morning phone in on Radio Scotland. It might have been my not-yet-properly-awake early morning head fuzz, but I am sure I heard some woman saying that she had booked a train for the first time in years today, and she will never be taking the train again after today’s strike.

That is a bit of a silly attitude if you ask me. So signal men go on strike on the one day she happens to have booked a train. It is a piece of bad luck, but it is hardly as though railways are particularly susceptible to strike action. I mean, what the hell is she going to do the next time bus drivers strike or something? And then air traffic controllers? With a stubborn attitude like that, she’ll be marooned in whatever wee dump she lives in for the rest of her life.

I have to say, even this bare-bones train service is pretty good. The train I normally take on a Wednesday morning is usually packed out, but today it was almost deserted (this was before the strike began at noon). I got a normal train back in the middle of the afternoon, and it was as if nothing had happened! (Mind you, I dread to think what the last train was like.)

Tomorrow we will still be getting a train an hour (or maybe two; I’m not sure if I’ve read information correctly) between Fife and Edinburgh. It is a step down from what we are normally used to, for sure. But if demand remains as depressed as it was today, it will be no big problem.

What is a real bummer is the fact that I am planning to go to Dundee tomorrow for a friend’s 21st, and there are no trains going any further than Markinch. This is the first time I will have done anything vaguely fun since new year. I am already making a few sacrifices for it (although I am determined to go, for the sake of my sanity — I’ll burn out otherwise).

It is very annoying for this to coincide with the strike. I will have to take the bus. I absolutely hate buses. They are uncomfortable, full of neds and they always take bloody ages. They are subject to road congestion. They are far less safe than trains. And they are expensive. And I always bash my head on the ceiling when I sit down!

Apparently there are no direct buses from Kirkcaldy to Dundee. You have to get a bus to Glenrothes first. And it takes about two hours. I don’t really have enough time tomorrow as it is. What a pain! Imagine if the trains were always off.

Sorry about the jargonistic TLAs there, but that would have been one mammoth post title unless I used them.

I’ve just been watching news coverage of that train derailment in Cumbria. Incidentally, Sky News’ coverage was awful. They had somebody from Virgin Trains on the phone and the questions were unforgivably banal.

Presenter: So, can you tell us something about the train? How many carriages were there on the train, because there seems to be some confusion as to whether there were six or nine carriages.
Virgin Trains man: There are nine carriages.
[Long pause.]
Presenter: Err, can you tell us something more about the train?
[I switch back to News 24.]

BBC News 24 was slightly more watchable. I was thinking about my post about user generated content in the mainstream media. This is exactly the sort of news story where UGC works well.

Quite soon after the story has broken we have seen photographs taken from inside an upside-down carriage that helps illustrate the seriousness of the crash. Of course, the eyewitness accounts are also helpful, although I’m not sure if this properly counts as user generated content (really they are just interviews).

But then News 24 went and ruined it by flashing a “Speak Your Brains Have Your Say” logo at the bottom of the screen and spending a short while reading out viewers’ emails. The first one was quite interesting — a viewer had seen what looked like a flash of lightning from the train line, which they now took to be a train crash. Hardly earth-shattering stuff, but at least it’s not totally banal.

But after that they really started scraping the barrel. The usually unflappable Tim Willcox was stumbling as he struggled to find more interesting emails:

“Err, and we have another one… here…, umm. “Just seen the train crash. Genuine best wishes to all of those involved”… umm. Yess. Do keep those emails coming in.”

This illustrates my point perfectly. With the photographs from inside the train, viewers saw an instance where UGC genuinely added something to the story. Just minutes later, the mundane emails showed up the pitfalls of relying on viewers’ input too much.

And, as Ryan Morrison pointed out in the comments to my other post, it was probably a sign that it was time to move on to another story, even if the train derailment news is still developing.