Scottish Roundup

Regular digest of Scottish blogging and citizen media.

vee8

Formula 1 and motorsport writing, links and tweets.

Duncan Stephen

Visit for more information on my work and other projects.

*/ Internet/ Media/ Newspapers/ Technology

Newspapers: keep your RSS feeds

Twitter is not a suitable substitute for RSS feeds

1 July 2009, 16:56

There is a slightly bizarre article today on Online Journalism Blog advocating that newspapers should turn off their RSS feeds and instead push their stories to Twitter (via Cybersoc). Many people have noticed that Twitter has become one of the easiest ways to disseminate content on the internet, leading some to predict the death of RSS.

There are many advantages of using Twitter to spread your message. I have written before about the fact that in some respects Twitter seems to have superseded social bookmarking sites like Delicious. The reason? Twitter has an upper hand in any activity where you want to alert people right away to something you want to share right now.

But this immediacy comes at the expense of its long-term value. Trying to find an old tweet is a nightmare; an impossibility even. You can’t tag tweets — at least without substantially eating into your stringent 140 character limit. And the use of URL shortening services necessitated by Twitter’s character limit comes with its own bucketful of problems.

So should a newspaper completely ditch RSS feeds in favour of Twitter, as Malcolm Coles seems to suggest? Hell no.

His first argument is the strangest of the lot. He points out that many RSS feeds provided by newspapers appear to have few subscribers, and maintains that this is a weakness of RSS.

Despite having virtually no users, the Mail churns out 160 RSS feeds and the Mirror 280. All so a couple of thousand people can look at them in total.

The other papers are just as bad. And while the Guardian has a couple of RSS readers with decent numbers (partly because Google recommends it in its news bundle), it has more feeds than there are people in the UK …

Never heard of the long tail? Having few subscribers to an RSS feed isn’t a weakness. In fact, it plays to the strengths of RSS feeds as the ideal way to disseminate niche content. For me, the problem with newspapers’ approaches to RSS feeds is the complete opposite. As I have written before, they don’t offer enough RSS feeds.

You can scoff at the fact that The Guardian publishes more RSS feeds than there are people living in the UK. But the cost of doing so is pretty small, especially if the feed doesn’t actually have that many takers (because then it uses up less bandwidth). Indeed, as Jon Bounds notes in the comments to the article, in a decent CMS it will take longer (i.e. be more costly) to switch an RSS feed off rather than leave it on.

What potential alternative does a newspaper have if it decides to give up on RSS? Twitter seems to be the big suggestion. Would a Melanie Phillips Twitter account run by the Daily Mail have more than 11 followers on Twitter? Maybe, but the majority of them would probably be robots advertising mucky webcam shows.

For Malcolm Coles, Twitter would be better because you can see which stories are the best by seeing what is retweeted. Retweets are extra good because they promote a newspaper’s content. But people will tweet and retweet about articles they like anyway, whether it comes from an official newspaper Twitter account or not. And to be honest, I could do without my Twitter stream being filled with yet more junky retweets.

According to Malcolm Coles, you can also provide more context in Twitter because “There’s space in 140 characters for newspapers to give some background to stories as well as the headline.” But you can provide the whole article in an RSS feed if you want to, as The Guardian (whose RSS feeds are by far the most popular) has demonstrated. The inability to provide context is in fact Twitter’s greatest weakness. Even a social bookmarking site like Delicious gives you 1,000 characters to play with, not just 140.

It is true that you can have a conversation about stories on Twitter, which you can’t do with RSS feeds. Conversation is practically the raison d’être of Twitter though, so this is not exactly a surprise. All that this underlines is the fact that Twitter and RSS are two very different kinds of tools. One cannot be comfortably substituted for the other.

Malcolm Coles says that the newspapers agree with him because they do not bother to promote their RSS feeds properly. He says that they “have already given up on RSS feeds and no longer actively promote them.”

This ignores the fact that newspapers have never actively promoted RSS feeds. Promotions of RSS feeds haven’t just recently been relegated to the footers. If anything, they have just been promoted there. My last post about newspapers’ RSS feeds outlined my exasperation over the fact that their implementation is sloppy and amateurish, and it is nigh-on impossible to find out if the RSS feed you’re looking for even exists, never mind where it is.

Perhaps, indeed, the newspapers’ failure to properly promote their RSS feeds this is the reason why Melanie Phillips only has eleven subscribers in Google Reader. Maybe Malcolm Coles sees this as a chicken-and-egg scenario, but in this case I definitely know which came first.

The real problem is not that RSS has failed for newspapers. It’s that newspapers have failed at RSS. This is demonstrated by the fact that in the comments, Malcolm Coles ends up relying on the unreliability of the Express’s RSS feeds, rather than any inherent weaknesses in the RSS format itself, in his attempts to support his arguments. If the Express’s RSS feeds are broken and poorly promoted, that’s the Express’s fault, not RSS’s fault.

Dan Thornton in the comments hits the nail on the head:

Personally, if newspapers turned off RSS, I suspect they’d never see me visit their sites again – I use Twitter as a real time stream of information, but my RSS Reader is a library of sources I’ve invested time nad effort in reading regularly and getting to know. One doesn’t replace the other – they co-exist.

Rating: +1
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*/ Current affairs/ Internet/ Media/ Newspapers/ Sport/ Technology

Why are newspapers hiding their niche content?

Great content hindered by poor delivery

16 February 2009, 16:53

You may know that I run a Formula 1 blog called vee8. It’s just one of a number of websites I am now running. It’s a lot to have on my plate and recently I have been looking at ways to save time.

Last week I asked my readers if they thought I should continue with the daily roundup of F1 links. I was bowled over by the overwhelmingly positive response. But I was still unsure about constantly using the same few sources all the time.

Websites dedicated to Formula 1 tend to be very good for day-to-day gossip and news. They have a very good feel for what is going on generally in the F1 world. But occasionally a major media company, which doesn’t necessarily churn out a great deal of F1 content, will get a big scoop. In fact, I can’t think of a quality or mid-market newspaper which doesn’t, from time to time, have interesting stories that the dedicated F1 sites have missed.

In an attempt to try and catch these stories before reading them elsewhere, but without getting overwhelmed with boring, samey or irrelevant stories, I decided to try and construct a Yahoo! Pipe. My idea was to pull in the F1 feeds from a wide variety of media websites, but filtering out stories containing words like ‘Hamilton’ or ‘Button’ so that I didn’t get overloaded with nationalistic puff-pieces.

Unfortunately, this is proving difficult. Most media websites are simply unwilling to supply me with the content I want. Honourable exceptions are guardian.co.uk (which even has a feed dedicated to Lewis Hamilton, for all your stalker needs), the Telegraph and (amazingly) the Daily Express. Other websites’ approaches towards RSS are disappointing.

Times Online doesn’t appear to have a dedicated Formula 1 or motorsport feed. It has a Sport feed. Confusingly, rugby and tennis get their own feeds. But no other sport does — not even football. The rationale behind this isn’t very clear, and having seen that two sports do have their own feeds, I feel like going on the hunt for the others. But they aren’t there. Strangely, the rugby and tennis feeds are displayed completely separately, not as a sub-category of sport.

FT.com doesn’t have any sport feeds at all. I suppose that is understandable in a sense, as the FT is due to cut back its already rather scant sports coverage. But it does mean that I will miss out on the F1 stories it does have from time to time.

The Daily Mail website lumps Formula 1 content in the ‘other sports’ section. This has its own RSS feed, but unfortunately it is shared with tennis, horse racing and, er, yet more ‘other sports’. I somehow doubt that fans of any of these sports will find this RSS feed particularly useful, unless by some fluke they are a fan of all of them.

Daily Mail RSS feeds The paper is, however, happy to cater for the niche needs of football fans. 28 separate football clubs have their own RSS feed. More creepily, the Daily Mail offers dedicated RSS feeds containing the latest news on a number of different celebrities, for the stalker in you. Quite good for stained raincoats, but not so good for anoraks like me.

These websites are surely missing a trick. It shouldn’t be a problem to provide RSS feeds for any topic, no matter how niche. WordPress certainly offers this functionality, and every category and tag has its own RSS feed. But some websites’ approaches to RSS feeds seem arbitrary at best. It seems particularly inexcusable in this increasingly long tail-aware age.

Presumably newspapers want people to read their content. But some of their websites are sticking to the old model of content delivery — chucking it all in one place and making its readers browse through everything until they come across an article they’re interested in. That was all very well when the most efficient way of disseminating news was to print it on a dead tree. But that was last the case at least ten years ago.

Now we have more efficient and cost-effective ways to get to the information we want, but newspapers seem dead set on not offering them to us. Bandwidth isn’t an excuse. guardian.co.uk not only offers RSS feeds for a huge variety of topics, it offers full RSS feeds for them. Plus, with a nifty bit of URL hacking, you can access highly specialist RSS feeds that aren’t even advertised at all.

So why are some websites still asking me to subscribe to an “other sports” feed filled with a baffling mish-mash of unrelated stories? What makes the editors of these websites think that I am going to hunt down their F1 content by spending my time trawling through their badly designed website all the time, or read through a thousand RSS items that don’t interest me?

The thing is, someone looking for niche content is probably more likely to subscribe to an RSS feed. This is specifically because they don’t want to go through the entire site’s content. Yet these websites only supply RSS feeds containing a large range of the content. For the content consumer, this doesn’t save much more time than visiting the website.

If these websites offered an RSS feed for F1, they would be guaranteed at least one reader — and then more when I link to interesting articles from vee8. As it stands, I am tearing my hair out and finding it easier not to think about these websites at all.

Rating: +6
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Entertainment/ Media/ Music/ Newspapers

Not only would I die, but…

Strange priorities from the Daily Mail

9 January 2008, 20:11

I was reading the Daily Mail, as you do. (Procrastinating.)

Britney Spears has told friends she “would die” for her two sons and would even give up her pop career for them.

Even her pop career? I can understand why she would die, but giving up her pop career is just a step too far.

Rating: 0
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Biased BBC/ Current affairs/ Entertainment/ Newspapers/ Politics/ Television

Learndirect are shocked, just shocked, by Jeremy Kyle

2 October 2007, 12:29

Last week The Jeremy Kyle Show was branded as a human form of bear-baiting by District Judge Alan Berg. He is probably quite right. I say “probably”, because I have not actually sat down and watched a full episode of The Jeremy Kyle Show. The man’s demeanour is enough to put you off after just a few seconds.

I was going to say that it is not a surprise that The Jeremy Kyle Show should be compared to bear-baiting. Modern-day freakshow is how I usually describe these programmes. The predecessors to Jeremy Kyle (Trisha and Vanessa) were mostly the same. Some — interestingly enough, mostly the American ones — can be sympathetic to the programme’s participants. But Tampon Teabag’s summary suggests that Jeremy Kyle is by far the most despicable example of the genre.

Most of the time these programmes pluck out the most grotesque failures of humanity and plonk them under the spotlight for the rest of the nation to point and laugh at. I suspect the main reason for these programmes’ success is that it allows the utter failures that watch daytime television feel slightly better about themselves.

For me, though, the interesting aspect of this story is the fact that the programme’s sponsors only felt the need to pull out of the deal after District Judge Berg made his comments. Some are revelling in the fact that it was a publicly-funded organisation — Ufi’s Learndirect.

But let us be fair here. Most of Learndirect’s target audience probably watches Jeremy Kyle, because it is a programme for thick economically inactive people. So this was probably the most cost-effective way to get their message out.

But it’s the hypocrisy that gets me about it. Ufi’s response has basically been: “What? You mean to say that The Jeremy Kyle Show is a modern-day equivalent of cock fighting, but with chavs instead of cocks? I am shocked, just shocked!” Nobody who has seen these programmes before should be so surprised.

The real reason Ufi have pulled out is, of course, because the spotlight turned to them. The same happened when Carphone Warehouse pulled out of sponsoring Celebrity Big Brother in the wake of the Shilpa Shetty / Jade Goody controversy. They said they pulled out because they couldn’t condone racism. So did this mean that they took the blame for all of the other bad behaviour that went on in the Big Brother house in years gone by?

The same goes for this year’s debates about “trust in TV”. Hypocrisy from top to bottom. When it isn’t feigned horror that premium rate phone-in competitions are indeed in existence merely to fleece viewers, it is the Daily Mail treating some set-up shots in Bargain Hunt or Nigella Lawson’s programme as heinous crimes punishable by hanging. That would be the Daily Mail, a newspaper well known for its rigorous honesty and integrity!

Learndirect knew full well what they were sponsoring before Judge Berg made his comments. As Jonathan Calder says, The Jeremy Kyle Show didn’t suddenly become inappropriate because a District Judge said so.

But I don’t think they should have withdrawn their sponsorship. As I said, this was probably the best way to get their message out. I just wish Learndirect would have the honesty to say so.

Rating: 0
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Blogging/ Current affairs/ Entertainment/ Internet/ Newspapers/ Technology

Hats off to The Daily Mail

28 August 2007, 15:05

I don’t say this often, but I have to hand it to the Daily Mail. And I’m not being sarcastic! Because their website is really rather good.

Last week some journalists got all excited because the latest ABCe figures came out, telling them just how many people are reading their words. Marcus Warren from The Telegraph (or TCUK as it is apparently now known… Christ) said:

As is always the way with statistics, everyone has something to crow about in last week’s ABC Electronic figures for July, most notably the Daily Mail. Theirs was certainly the headline-grabbing performance , one so impressive that it appeared to shock most of the blogging media pudits into silence. All power to the Mail then.

Telegraph link via Martin Stabe.

The Media Guardian report says that the Daily Mail website was visited by 11,865,039 unique users, over three quarters of whom are visiting from outside the UK. (Insert your own “they come to our country stealing our bandwidth” joke here.) This makes it the most popular newspaper website apart from Guardian Unlimited.

It’s astonishing in one way because just a few years ago the Daily Mail did not even have a website. Now it has one of the most popular in the country. You have to admit that their website is pretty slick compared to a lot of newspaper websites.

This is probably helped by the fact that it is relatively new. A lot of newspaper websites were designed several years ago. In the intervening period they have had to shoehorn in features like RSS feeds, blogs, comment systems, social bookmarking and goodness knows what else. These websites are now cluttered full of stuff that they were not originally designed to accommodate. Sometimes jumping from page to page presents you with jarring differences in style (hello, Guardian Unlimited).

The Daily Mail, meanwhile, produced a slick website that had all of these features from the get-go. Maybe a few years down the line the Mail’s website will also begin to creak heavily due to old age. But there is something else that sets the Daily Mail website apart from the others.

The Mail’s website makes heavy use of images. Each article is full of images, and they are not tiny little ones stuck in the corner. In fact, most of them take up the same width as a paragraph. It looks fantastic.

On many other newspaper websites, all too often you could find yourself reading an article that does not have any images in it, even if the original print version did. This is especially irritating when the article actually makes reference to the image. This is not much use if you are using the website where you can’t see it!

Perhaps for this very reason, whenever I follow a link to the Daily Mail’s website, I usually find myself exploring one or two more pages before going away. Its design and approach actually encourages me to read further, even though I am the sort of person who would not touch a hard copy of the Daily Mail with a bargepole!

Holyrood Watcher has recently been complaining about newspaper websites. He seems to have been set off by the website of the Sunday Herald. And who could blame him? It is a truly dire website.

I mean, just look at it. If you read the bit in the top right hand corner that says “Est. 1999″ you might be tempted to think that this was the last time the website was touched. But no. The Sunday Herald must be one of the few MSM websites that has actually become worse over time.

Compare today’s front page with a few from years gone by that I have found on the Wayback Machine. even better in 2002.

Today? It is almost as if they want to turn visitors away. The older versions hint at masses of content to choose from. Check out the navigation links on the left-hand side of the old sites — nowhere to be seen today. Now there is just a list of three stories from each section, with no images like the old websites. Astonishingly stale and not at all enticing.

I have only spoken about the design so far. There are also the technical problems that Holyrood Watcher mentions. I missed what happened last Sunday, but I know the problem with words running into each other. In fact, it seems to happen on practically every article these days. Check out the first few paragraphs of this week’s main story:

SEVEN PEOPLE, including two girls, were last night being heldoverthekillingof 11-year-old Rhys Jones. Five were arrested in raids yesterdayaroundtheCroxteth area of Liverpool, wheretheschoolboy was shot on Wednesday.

Police were granted an extension to detain the sixth, a boy of 15, who was arrested on Friday.

Theyarresteda seventh teenager last night. The 19-year-old man from the local area is being questioned by detectives on suspicion of murder.

This takes the total of people in custodylastnighttoseven.Nine have been arrested in total, with two currently on bail.

I mean, how does this even happen? Is it not easy to fix? It really is as if nobody checks to make sure the website is working properly. I don’t understand why they do not just move the Sunday Herald’s content onto The Herald’s website, which is miles better.

Holyrood Watcher also makes a good point about The Scotsman (which is down at the moment of writing!). In this era of Web 2.0, blogging and all the rest of it, what use is their potentially interesting content doing behind a subscription wall?

I don’t know how much traffic newspaper sites get from blogs, but it must be quite a lot these days. Yet The Scotsman locks away the content that bloggers would be most likely to link to. Newspapers that persist on locking their content away need to look to The Guardian, the most popular newspaper website around. It seems to survive perfectly fine without having to offer any “premium” content.

I have no complaints about the design of The Times website. They recently radically overhauled the design of the website and it looks tip-top now (although a lot of people probably still wonder — why lime green?). And they managed to achieve it all in one go, unlike the uncomfortable bit-by-bit redesign of Guardian Unlimited.

But, as Holyrood Watcher points out, where is Ecosse now? David Farrer complained about it way back in February. He was told that it would come back, but it is still nowhere to be seen.

A couple of weeks ago I spotted Ryan Morrison saying:

BBC News is in need of a major redesign to bring it inline with the web2.0 world. There are so many new concepts, ideas and services surrounding the new web that the old News Template is creaking a bit.

He has a point. As I mentioned before, most of the newspaper websites have been struggling to smoothly integrate Web 2.0 features into their old websites.

But I think the BBC News website is a lot better than its rivals from the press. The pages are not nearly as cluttered and are still pleasant to look at. This is no doubt helped by the fact that they do not contain obtrusive adverts that the other sites have to carry.

Of all of the news sites on the internet, I like BBC News the most by far. At the moment my second port of call is Scotsman.com, but only because the current “under reconstruction” nature of Guardian Unlimited really gets on my nerves.

For more on newspaper websites, check out Martin Belam’s astonishingly in-depth posts at Currybet.

Rating: +1
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