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Oh my goodness so many conflicting feelings

Emotional rollercoaster for me on election night

July 25th 2008 03:01

If you want to experience a proper rollercoaster of emotions, just watch an election in which you despise both of the main parties to hell.

Firstly, I apologise to the voters of Glasgow East for doubting their ability to vote for someone who wasn’t wearing a red rosette.

I was just flabbergasted to come in from a night out to hear them talking on the radio as if Labour had lost. And then came the declaration and it turned out that they had lost. Just unbelievable. If Labour lose a seat like Glasgow East then they really are in serious trouble. There really is no such thing as a safe Labour seat any more. You can forget it.

But will the SNP people stop saying that this was a contest between the Scottish Government and the UK Government. It was not. In Wesminster elections you vote on Westminster issues. People might have thought they were voting for the SNP Government, but only because people from the SNP and other politicos keep on misleading voters about it.

And if any London-types are calling this “Gordon Brown’s backyard” when I wake up in the morning, I am going to kick a brick wall. I know Scotland has plenty of wealthy lairds, but none of them are rich enough for the WHOLE COUNTRY to be their back yard.

I’m just watching the BBC’s coverage and Alex Salmond is actually unbearable. I have been actually shaking with rage (I swear the shaking is not to do with the drink) at the sheer smugness of that man. It amazes me that the SNP only ever do well when he is in charge of that party. What on earth do people see in him? Gordon Brown might be dour, but at least he is not a total arsehole!!

Final thought. I’d like Labour’s woes to continue until the General Election. I’d love for this to happen in Kirkcaldy and Cowdenbeath, even if it means the SNP winning. If nothing else, it would enable me to use the heading “They’ll be dancing in the streets of Raith tonight.”

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Why is technology news not news?

The public is kept in the dark about today's important issues

July 17th 2008 16:57

Hello.

I’ve been wondering a bit about the way technology news is still ghettoised. I don’t mean news about the latest rubbish web 2.0 start-up with a ridiculous name. I mean quite important stuff. Security problems and the like.

Take what happened last week. A patch to fix a major flaw in the DNS was released. It is pretty important stuff. But the only mentions of it have been ghettoised in the darkest recesses of the technology sections, cordoned off in yellow and black tape with “warning: geeks only” written on it.

I don’t watch the television much these days, so I might be wrong. But I saw no mention of it on the news. I heard no mention of it on the radio. You certainly don’t hear people talking about it on the streets or in pubs.

You might think, “So what? Security update for X, Y and Z are released every day. You can’t have the news reporting it every day.” But something extra happened with that security update that was released last week: it crippled many users’ computers. Including my parents’ computer.

It is just as well I was still able to use my computer to try and find out what the problem was and how to workaround it. It turned out that ZoneAlarm threw a hissy-fit after Windows XP had updated and prevented users from accessing the internet.

In fairness, the BBC reported this on their website — but that’s not very useful if you’ve got no internet. Perhaps there are still people scratching their head about why they’ve not been able to access the internet for the past week.

The problem is twofold. One, the mainstream media seems quite averse to any technology story unless it’s to do with [say this like a caveman] “GOOGLE” or “APPLE”. Or “GOOGLE”. Simply, if you want to find out anything meaningful about technology you have to really know where to look for it.

And this brings me on to the second part of the problem. The people who don’t know where to look for information are also the most vulnerable users. There are people who, for whatever reason, can’t be motivated to take proactive measures to prevent themselves from the various security issues that inevitably arise when you use the internet.

I have a friend who bought a new computer a few weeks ago. The other day he complained to me that his new computer has already got spyware on it. The thing is that it’s not difficult to protect yourself really.

I’m not really a computer expert in the slightest, but I know the basics of how to protect myself — essentially keep all your software updated with the latest patches and don’t click any dodgy links. I don’t think it’s really a difficult concept. And — touch wood — these basics have worked for me. Since I got my own computer early last year I’ve never had anything worse than a tracking cookie on my computer (as far as I know — I just know that this is an invitation for my computer to explode under the weight of pop-ups tomorrow…).

But even simple measures like these that anyone can take are difficult to get through to some people. So many people still treat computers with awe. It is sometimes easy to forget how foreign computers are to many people.

I remember a couple of years ago when there was a really bad signalling failure on the train line into Edinburgh. Basically every train was cancelled. An old lady pointed to the automated departure monitor and asked why it said a list of trains towards the bottom of the screen were still listed as being on time.

This is what she said in protest (as though it would make her more likely to get on a train to Edinburgh): “I thought computers were wonderful things that never ever went wrong.” But even my basic knowledge of how computers work told me exactly why the trains were still listed as being ‘on time’ — because they hadn’t even departed from their start station, so hadn’t passed any sensors and weren’t technically late at all. The computer was none the wiser for obvious reasons.

This can be put down to the old issue that people in their thirties and younger have been using computers for almost all of their lives and understand what a computer is good for and what it isn’t. Youngsters who have lived with computers all their lives understand how a computer works, but for many people older than that computers just work by magic.

The thing is, that divide between young and old is not so clear cut as I used to think. I was listening to iPM yesterday and there was an interview with Clive Sinclair. He pointed out that back in the 1980s computer users really understood computers because they had to in order to get them to work. Today’s youngsters growing up with computers generally don’t understand computers at all.

So we come back to my friend who is the same age as me and has a problem with spyware. I have had a few conversations with him where I have tried to persuade him to use Firefox. For him, the internet is the internet and he doesn’t understand how one browser can be better than another. Even though I have told him about all the superior features and better security that a browser like Firefox or Opera can provide, he persists on using Internet Exploder version bum point poo.

Many people, through ignorance, don’t take the simple measures to keep themselves safe on the internet. I’ve had a look at the stats for this website to see what bad browsers visitors to this site are using.

In the past month, an amazing 20% of visitors used Internet Explorer 6. This is a web browser that was originally released seven years ago and last updated four years ago. It is notorious for its security problems. The more up-to-date Internet Explorer 7 was released almost two years ago.

You would expect Firefox users to be smarter, right? Not always. In the past month, 243 Firefox users that visited this website were using a version of the browser that is considered unsafe (which I defined as 2.0.0.14 and below). This included 19 people using 1.5.0.12, 11 using 1.0.7 and 8 using 1.5.0.3. Most amazingly, 4 visitors were using Firefox 0.9.1, a browser that has been out of date for four years. I dread to think what kind of security problems these users have been getting themselves in.

It got me wondering. If this many people are using dodgy browsers, how many people are still trying in vain to unsubscribe from spam emails? How many don’t know that even viewing an image in an email alerts a spammer that your email address is active? You could go on.

I don’t mean all this in a preachy kind of way. I completely understand why it is difficult for people to keep up to date with all the security issues that arise. I just find it really frustrating that simple awareness issues are not, well, made aware to people.

Things don’t get much more ubiquitous than the internet. It is impossible to imagine that someone growing up today will not be a regular internet user in some form or another. And there are real dangers on the internet that aren’t to do with [say this like a caveman] “PEDOPHILS” and “CYBER BULLIES”. But the media reports on made-up dangers like “KNIVES” and “YOOFS” and “KNIVES” as though we are on the verge of bladeageddon.

Yesterday I was listening to Digital Planet. They had a chap called Stefan Frei on reporting that around 60% of all internet users are using an out-of-date browser. He had a really smart way of thinking about software security. You should think of software as being perishable, just in the same way as foodstuffs. You wouldn’t eat a mouldy slice of bread, so why would you use a browser with a huge security hole in it?

It’s a really smart analogy that should be spread far and wide. It’s just frustrating that the place I heard it was on Digital Planet, which is probably listened to mainly by people who already know that they should be updating their browsers.

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Seven songs

A music meme: What's floating my boat this spring

June 14th 2008 01:39

I have been freshly tagged in a meme by Chris. It’s a seven songs meme. Here are the instructions:

“List seven songs you are into right now. No matter what the genre, whether they have words, or even if they’re not any good, but they must be songs you’re really enjoying now, shaping your spring. Post these instructions in your blog along with your 7 songs. Then tag 7 other people to see what they’re listening to.“

First of all, I need to get this pedantry out of the way. If it doesn’t have words, it isn’t a song. Now on to my seven songs and / or other pieces of music.

I’ve placed this ‘below the fold’ because I’ve embedded YouTube videos and Bleep audio. Remember with the Bleep audio you need to press play again after it fades out every 30 seconds.

Click for more »

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David Davis: mad but right

Although it will be a Mickey Mouse election, at last the government will properly be held to account

June 13th 2008 00:29. Updated: June 13th 2008 00:35

It’s probably fair to say that David Davis’s announcement was the most surprising story of the day. I think his speech is bang on the money.

I had never thought of David Davis as the sort of person I would agree with. But he is absolutely right. This government is funnelling our civil liberties one-by-one into a level 6 shredder. And it’s all under a false pretence. More people are killed by ladders than are killed by terrorists. It’s right that the government should be made to account for this properly.

It’s funny because I never thought of David Davis as a liberal before now. As Bernard Salmon has pointed out, David Davis’s record on gay rights and the death penalty leaves a lot to be desired.

It just goes to show that even those who might be considered to be among the ‘nastiest’ in the ‘nasty party’ are not as authoritarian as the Labour Government. In the Conservative Party there is a strong liberal streak that simply does not exist in the Labour Party.

Were I to have a vote in the Haltemprice and Howden by-election, I probably wouldn’t have any difficulty in voting for David Davis. I think the Liberal Democrats have done the right thing by choosing not to oppose David Davis in the by-election. Given that he has put the focus of the by-election squarely on the civil liberties issue, it is effectively a single-issue election in the same vein as Martin Bell’s anti-sleaze campaign. It would be odd for the Lib Dems to campaign against David Davis when they wholeheartedly agree with him on the issue.

But of course if Labour has any sense they won’t run either. Maybe they have to be seen to be defending their assault on civil liberties by running against David Davis. But pragmatically, they would be loonies to run in an election called under these circumstances. It’s already a safe Conservative seat. Which is the thing. If he wins the by-election, the wider reaction might be, “So what? Run in a tight seat and then tell us about it.” Imagine if he was the only serious candidate running. You couldn’t get a more pyrrhic victory.

On the other hand, Labour might be forced to put up a candidate in order to defend the 42 days policy. If they don’t, it might look like a sign of weakness — that Labour can’t defend their record.

Anyway, even though it is a little bit silly, you have to admire David Davis for taking this stance and putting his neck on the line for it. It’s rare for a politician to have such integrity. Just compare him with the MPs whose votes were bought in the 42 days debate. Those people are a stain on representative democracy.

I’ve just seen This Week (watched it for the first time in ages and forgot how bad it was). Kelvin MacKenzie just dropped a hint that he might be standing against David Davis. If that happens, I sincerely hope Davis is able to wipe the smirk off that poisonous man’s face.

And I dearly hope Labour get a really, really hard kicking in the next general election.

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Keeping comments under control

Ideas to improve the standard of debate on popular websites

June 12th 2008 00:49

Ideas of Civilisation has written a really interesting post about the state of the Scottish blogosphere compared with the dodgy comments that get posted on The Herald’s website, Scotsman.com and the like.

The Scottish blogosphere is indeed, by and large, a pretty good place for a debate. Nowadays it is probably dominated a bit too much by SNP supporters, but I think the debate is usually pretty respectful. IoC asks, why does this respectful atmosphere not cross over into the mainstream media comment sites?

The answer is that they are mainstream media comment sites. As I have pointed out before, trolls, flamers and knuckle-draggers are attracted to MSM comment sites like flies on a shit. The blog spEak You’re bRanes, a blog I mention many times, does a good job of compiling the most ridiculous comments posted to MSM outlets.

The thing is that IoC is right when he says that the debate in the Scottish blogosphere is good. But this isn’t peculiar to Scotland. The debate in the blogosphere world-wide is also good. Meanwhile, the phenomenon of extreme comments in MSM websites does not just exist on Scottish websites (although Scotland does have a distinct phenomenon with its ‘cybernats’). It is known to media outlets the world over, and even some big websites such as Digg and YouTube.

So why is there such a difference? After all, the point of blogging is meant to be that it’s really easy to get involved in. So why don’t people with poisonous views pollute the blogosphere so easily?

The answer is that it’s so simple to avoid poisonous people in the blogosphere. Does someone have a terrible blog? That’s okay, because no-one will read it. Knuckle-dragging extremists find that they will reach a far wider audience if they post on a website like Scotsman.com or the BBC.

There is another answer. Even though in theory it is easy to set up a blog, the reality is slightly different. You still have to put in quite a lot of effort. It can be time-consuming and you have to come up with the goods to make sure people read it. If you are not interested in having a genuine discussion, you will soon find that blogging is quite costly. But for those who are willing to put the effort in for there to be a good debate, the pay-off can be good. For this reason, bloggers tend to be more articulate, reasoned and intelligent than your average Have Your Sayer.

Does this mean that we should give up on the idea of having comments on the BBC’s blogs or The Herald’s political stories? Far from it. All you have to do to improve the nature of the debate is create the right mechanism to ensure that the cream will rise up.

Websites such as Digg and YouTube have implemented a voting mechanism in an attempt to get rid of trolls. You can choose to give a comment a ‘thumbs up’ or a ‘thumbs down’. The BBC’s Have Your Say has a similar voting mechanism. However, this doesn’t work in my view. In fact, if anything, it exacerbates the problem. It just makes the comments section even more of a hotbed of demagoguery — the loudest attention seekers, not the most reasoned and articulate, will grab the most votes.

Some websites are just lucky enough to have a good audience that respects debate. The Economist’s website is said to be relatively free of HYS-style trolls. That is probably due to the target audience of the publication. I suspect many HYSers aren’t even aware of the existence of The Economist and if they are, they aren’t interested in posting there because it’s not a publication for them.

However, for the more mass-market audiences of the likes of the BBC, The Herald and The Scotsman, it’s too late to do anything about this. They made a decision long ago to appeal to the masses, so its audience will have that demagogic element that will be reflected in the comments.

Another alternative might be to force users to post under their real names. It is generally believed that once people’s cloak of anonymity has been removed, their online debating style becomes more respectful and considered.

On the other hand, many bloggers and commenters have genuine reason to wish to remain anonymous. And, barring the universal adoption of an OpenID-style system, it would be nigh on impossible to police. A decent ‘middle ground’ option might be to place OpenID comments at the top of the thread and hide the anonymous comments towards the bottom of the page.

Another possible solution is simply to make it costly for the ill-informed jokers to take part. For some, it may be an anathema to make people pay to post comments — almost against the culture of the web. But it needn’t be.

There is one big website that is known for having decent comments sections that avoid the numbskullery of sites such as YouTube — MetaFilter. There it costs $5 to post comments. That is a one-time life-long fee. Pay $5 and you can post to your heart’s content. There is also a one-week time lag between signing up and being able to post.

This ensures that only the people who are interested in contributing properly get involved. $5 is quite a small fee for those who really value MetaFilter, but it is enough to deter time-wasting trolls. A one-week time lag also prevents people from just posting a crazy extreme rant in the heat of the moment. Just like blogging, MetaFilter is costly for the time-wasters, but beneficial for those who want to make a genuine contribution.

The solution for the MSM websites if they want to clean out their comment sections is therefore to somehow create a mechanism that makes it costly for extremist ranters to post, but makes it beneficial for those who want to take part in a reasoned debate.

Perhaps a MeFi-style one-off fee or a time lag might do the trick. If you had to pay, say, £5 to open a lifetime account on Scotsman.com to allow you to post, you might just go for it if that £5 was enough to deter the ranting trolls. It could also be a handy (though potentially small) additional source of income for the media outlets.

IoC’s issue isn’t just with the media websites though. It’s also with the Scottish Government’s website. If a government website becomes an outlet for extreme views, that is undoubtedly a problem. The Scottish Government’s “National Conversation” has been accused of being “a chatroom for cybernats“. That was probably always inevitable. After all, a “conversation” about independence initiated by the SNP is bound not to last long or be very meaningful.

Nonetheless, I have to applaud the Scottish Government for going ahead with the project. To have user-generated content on a government website is pretty big stuff if you ask me and it’s probably the right thing to do — engaging the citizens in the policy-making process and all that.

But the contributions have to be meaningful. I’ve not been following the National Conversation very closely. Skimming through it just now, it doesn’t look too bad, but obviously it’s caused concern among some.

Perhaps for user-generated content on government websites there should be an expectation that you do not contribute anonymously. I think that is probably a reasonable expectation for someone who wants to take part in civic society. People who write a letter to their MP or MSP or another figure in public office can’t expect a reply without supplying a name and address. The Government’s e-petition website also requires you to enter a name and address. The authenticity of some of these names is questionable though.

Perhaps future projects like the National Conversation might require people to supply real names and addresses (not publicly viewable of course) in order to participate. This would remove the cloak of anonymity and improve the likelihood of there being a sensible debate. Looking at the National Conversation website, it looks like most (but not all) participants are contributing under their real names anyway. Still, it’s a thought.

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