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Archive: asian-network

Has the BBC failed digital radio?

15 March 2011 22:42

Categories: *, Current affairs, Media, Radio

BBC Asian Network logo

The news that the BBC is considering reversing its decision to close down the Asian Network marks the corporation’s second major U-turn on a digital radio service closure. The first was the more high-profile threat to close 6 Music.

The dithering indecisiveness is enough. But what really annoys me about these decisions is the underlying reason behind them — ratings — and the story it tells.

Lacklustre awareness

Both 6 Music and the Asian Network had relatively poor ratings before the BBC announced that the services would close. In that sense, it was easy to see why the savings-seeking BBC was lining them up for the chop.

Then something funny happened. Ratings shot through the roof. After its closure was announced, the number of 6 Music listeners doubled from 600,000 a week to 1.2 million a week. It wasn’t just a flash in the pan either. Since 6 Music was saved from the axe, ratings have remained over the 1 million mark.

The problem is that beforehand, awareness of BBC 6 Music was extremely low. Only 20 per cent of UK adults had even heard of the station. No wonder ratings are so poor if four fifths of the potential audience doesn’t even know of its existence!

Similarly, ratings for the Asian Network have increased by a third since its closure was announced. The increase in ratings has been given as the reason for the BBC’s U-turn.

Publicity vacuum hurts BBC digital radio

The problem is that the closure threat was the most publicity 6 Music and the Asian Network had ever had. The BBC isn’t usually shy of promoting its own services, but it has completely failed to sell its digital radio stations to the public at large. In fact, it has completely failed to sell digital radio full stop.

Just look at the digital radio listenership figures — figure 3.34 in this Ofcom report (PDF) (via James Cridland).

Bar chart of digital radio listening figures

A measley 18 per cent of Radio 1 listeners listen over a digital format. The highest figure among BBC radio stations (excluding those available on digital platforms only) is 5 Live — 36 per cent. These listeners have a significant incentive to move to digital though, as otherwise 5 Live is only available on poor quality medium wave frequencies.

Meanwhile, over half of listeners to Absolute Radio listen over a digital platform. Absolute’s success in pursuing digital platforms is well-documented.

Skewed priorities

Considering that the BBC is supposed to be investing in digital radio, it is not doing a very good job of promoting it. Despite having great content on its digital services, the BBC is shy of actually promoting them.

In this department, it is being considerably outperformed by Absolute Radio, a commercial outlet that doesn’t have a chunk of license fee money set aside for pushing digital. The BBC seems to have lost all of its enthusiasim for digital, even when it is producing excellent digital services.

As James Cridland pointed out, fans following the Ashes earlier this year will not have missed a ball were they listening on 5 Live Sports Extra, as I did. Yet all over the news the following day was the fact that BBC radio listeners were deprived of the victorious moment because the shipping forecast was being broadcast on Radio 4 longwave at the time.

This provided plenty of good coverage in the shape of, “ha, that crazy old shipping forecast, eh?!” All very good. But why wasn’t the point driven home that an excellent digital service was broadcasting the cricket completely uninterrupted?

I am sure there are lots of avid cricket fans out there that rely on their longwave signal. But I have checked, and I don’t even own any equipment that can pick up longwave. I suspect if I were to go to the shops to buy a radio, I would have to make a special effort to find one that could receive longwave. Meanwhile, I could pick up a DAB radio for about £30 with no trouble whatsoever.

Where are the promos?

Why did the Radio 2 breakfast slot get a big push when Chris Evans started presenting it? The Radio 2 breakfast show is the most popular radio programme in the country, with around 10 million listeners. If there is one radio show that does not need promoting, it is this — whether it has a new presenter or not.

With radio, the BBC seems to have got its marketing priorities all wrong. Where are the big promos for stations like 6 Music, Radio 7 or the Asian Network? Why isn’t it pushing 5 Live Sports Extra harder at avid sports fans?

With radio, the BBC seems to have got its marketing priorities all wrong. Where are the big promos for stations like 6 Music, Radio 7 or the Asian Network?

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An anal post about the new BBC Radio logos

14 August 2007 02:41

Categories: Current affairs, Entertainment, Internet, Radio, Technology, Television

The new BBC Radio logos All of the national BBC Radio stations appear to be getting new logos. I had noticed that the logo for my station of choice, Radio Five Live, had completely changed at the same time as the theme music got watered down yet again (anyone else remember when it sounded punchy and authoritative?).

About time in a sense, because I can remember that Five Live had their old logo from even before I started listening to it regularly, which is a looong time. In fact, most of the BBC Radio logos are pretty damn old, as this website shows. Seven or eight years old in fact, which is good going for a logo these days (particularly one for a TV or radio station). So it was probably time for a bit of a refresh, although — as usual with these sort of things — the responses appear to have been lukewarm.

Indeed, some of the attempts at new logos are rather uninspiring. Radio 1′s has barely changed from what it had before. Meanwhile, Radio 2′s logo has been changed from the neat neon sign to the utterly dull plain 2 symbol.

But there are some signs of clever creativity. The incorporation of a bass clef into the numeral 3 for Radio 3′s logo is inspired, although it does make that numeral look slightly odd. Similarly, Radio 4′s logo cleverly has a speech mark in it, while 1Xtra incorporates a ‘play’ symbol.

BBC 7′s old logo was one of the best going, so the new version was always going to be a disappointment. It has turned out to be a greatly watered down version, although with a nod towards the old logo.

Similarly, 6 Music’s new logo is a bit like a watered down version of the old logo. I was never a fan of the old 6 Music logo. I never understood why that ’6′ was so slanted and, well, big and fat. To represent Phill Jupitus?

BBC Asian Network’s logo is by far the jazziest. It makes me wonder why all of the other stations opted to go for more reserved, plain logos when the Asian Network can have such a colourful and vibrant one.

What I find most interesting about the new logos, though, is a point about branding in general. Firstly, the logos’ focus on numerals has effectively entailed a name change for one of the stations. The difference between ‘Radio Five Live’ and ‘Radio 5 Live’ might be subtle. But it was obviously important enough for someone to go around the website and, like a cuddly Stalin, change all instances of ‘Five Live’ to ’5 Live’.

As such, overnight one of my tags has become irrelevant. Still, whoever it was that went around changing the website missed a couple of bits, including 5 Live’s own studios as my in-depth investigation of the website reveals! Notice also, that bbc.co.uk/5live still redirects to bbc.co.uk/fivelive. These pesky rebranding exercises are more trouble than they realise.

(Update: I have just realised that the changes on the Radio 5 Live website have even gone to the extent of writing ‘live’ with a lowercase ‘l’. What a load of arse! It is a bit like when Channel 5 changed its name to ‘five’. It just looks stupid! And it looks double stupid when some of the programmes are now called things like ’5 live Report’ and ’5 live Breakfast’.)

Another point is that all of the new logos contain the words ‘BBC Radio’, even when some of the station’s names do not. In other words, BBC 6 Music is not now called BBC Radio 6 Music, and BBC 7 is not now BBC Radio 7. But perhaps this is just a halfway house before going all the way to calling these radio stations.

Presumably the reason 6 Music and BBC 7 omitted the ‘Radio’ tag from their names was to emphasise the fact that you did not need to (indeed, you could not) use an old fashioned tranny to listen to them. This always irritated me, because surely there was more potential for confusion with the television channels.

I mean, the BBC used to always advertise Freeview and how you could get “eight BBC channels”. Yet the BBC have an outlet called BBC 7. Surely that is just asking for confusion. It would surely make more sense to call the radio station Radio 7 and leave the BBC X monikers to the television stations.

As the years have gone on, we have come to learn that radio is not a dirty word on the internet (or, indeed, on your DAB set). Radio is radio is radio, whether you are listening to it on the internet, as a podcast, one of those fancy-schmancy phones or, er, the radio. I mean, the internet is teeming with internet radio stations. Even I have two (courtesy of Last.fm)!

And another thing. Why haven’t the new logos incorporated the really swish ‘radio’ logo that appears on the actual BBC Radio website?

I think I have just given myself a headache over logos. Time to go back into hibernation.

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