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Archive: 2009 January

In 1982, the British arm of Woolworths was separated from the American parent when it was bought by retail consortium Paternoster, later to become Kingfisher. It changed the direction of the company forever. According to the Woolworths Virtual Museum, BBC News reported on Woolworths being under British ownership for the first time against a backdrop of the Oxford Street store. Mere weeks later, that very store was closed down.

The Oxford Street store had never been profitable and the new owners sold it to take advantage of the fact that it was a very valuable piece of real estate. This set the scene for a swathe of store closures throughout the decade as Kingfisher sought to capitalise on Woolworths’ portfolio of valuable freehold properties.

When Kingfisher bought Woolworths in 1982, there were 955 stores in the UK. By the end of 1985, there were just 745. Every Woolco out of town store was closed. All 45 Shoppers World (an Argos-style catalogue shop) stores were closed. All of the overseas stores (Woolworths also owned stores in the Republic of Ireland, the West Indies, Cyprus and Zimbabwe) were closed.

What remained of Woolworths was experimented upon. A variety of different shop formats were trialled. One was Kidstore, focusing on goods aimed at children. Another store was bizarrely named Woolworths Weekend (worst marketing ever — why shop there during the week?), while another was The Woolworth Mall.

However, the Kingfisher years undoubtedly shaped Woolies into what we knew it as today. The pic ‘n’ mix offering was turned up to 11. Meanwhile, as well as streamlining the number of shops, Kingfisher streamlined the range of products into more or less the sort of range Woolworths was stocking up to 2008. Believe it or not, the intention was to prevent Woolies from becoming a “jack of all trades” so that it could focus on products that it particularly specialised in.

Meanwhile, experimentation with store formats continued. In the 1990s, Woolworths sought to re-enter towns it had recently left. As a cheap way of doing so, it set up stores in small units that focussed on a particular range. There was a Kids-at-Woolworths which focussed on Ladybird goods, an Entertainment-only shop and a newsagent-style Gifts & Sweets shop.

Subsequently, Kingfisher again appeared to neglect Woolworths. The Woolworths Virtual Museum bitterly notes, “Poor old Woolies, the goose that laid the golden egg for Kingfisher, was left aging in the corner throughout the 1990s – literally an asset to the Group.” This period of neglect is perhaps the root of the problems that eventually spelled the end for Woolworths.

In its day, Woolworth was an innovative store. The “five and dime” concept is one that lives on today in the form of pound shops. Arguably, one of the nails was driven into the company’s coffin by a shop using the Woolworths-invented single-price concept — Poundland (one of the few shops on the High Street that is in good shape at the moment).

Frank W. Woolworth also benefited from his strategy of stocking mass-produced, imported goods which helped drive down prices. Woolworth was also one of the first shops where customers were able to handle and select their goods without having to ask a sales assistant. (The move to self-service, however, was painfully slow, and was not fully completed until decimalisation forced Woolworths to purchase new till equipment anyway. Perhaps that was an early sign that Woolworths had become complacent and set in its ways.)

Woolworths was also, believe it or not, among the first stores to move out of town. In the 1960s it set up the Woolco out of town stores, based on an idea that originated in the USA’s side of the company. However, sceptical local authorities often refused planning permission, fearing that the move to out of town would facilitate the death of the High Street. Woolworths didn’t press on, which is why you didn’t actually see many out of town Woolworths stores.

Having closed all of the branches of Woolco down when it bought Woolworths, Kingfisher set about creating a new out of town store. Seeking to unite all of its British brands — Woolworths, B&Q, Comet and Superdrug — under one umbrella, it created Big W. It didn’t last long. The Woolworths Virtual Museum stingingly blasted:

The Big W format was the most successful prototype store ever launched by Kingfisher. But that has to be taken against a backdrop that their most successful brands – Woolworths, Comet, Superdrug, B&Q, Castorama and Darty were all created by someone else before being absorbed into Kingfisher. Big W was a first – born out of a need to justify Kingfisher’s identity.

Having failed to justify its identity, in 1999 Kingfisher pinned its hopes on a merger with Asda. Everything looked promising until Wal*mart came in and spoiled the party. In 2000, it was decided that the “general merchandise” sector of Kingfisher (comprised of Woolworths, Superdrug and MVC) would be demerged. Today, Kingfisher specialises in DIY rather than being made up of the eclectic jumble of retailers it consisted of in the 1990s.

Woolworths Group plc was formed in September 2001 — but not before Kingfisher had sold all of the Woolworths buildings, meaning that the new business had to lease all of them back from the new landlords. The saddest thing of all is that Woolworths still had huge takings — but it had ginormous rent bills.

The final words on the Woolworths Virtual Museum are rather incongruous.

With a new team at the top, and big ideas for the future, the Group is embarking on the next stage of their history. We look forward to reporting their success here in the Virtual Museum.

The final Woolworths stores in America closed in 1997. Remnants of the company live on though. The UK arm’s joint venture with BBC Worldwide, the DVD publishing house 2 entertain, is still in operation. Meanwhile, the American company still exists as Foot Locker, having decided to focus solely on sportswear in the 1990s.

Believe it or not, the last place in the world you’ll be able to shop in a bona fide Woolworth store is Germany. The company only separated from its American parent in 1997 when it became Foot Locker. But German Woolies appears to still be going strong.

Today, the shutter came down for the final time at Woolworths Kirkcaldy, Store 1201. It was among the final group of branches to close. It is the end of an era. This institution had been a fixture in Britain’s High Streets for almost 100 years.

The history of the original company set up by Frank W. Woolworth goes back even further though. Even though some of the online campaigns to save Woolies laboured under the impression that it was a British store, Mr Woolworth was in fact from the USA and he opened several stores in the USA and Canada before opening a single British branch. And right up until the 1980s, Woolies in the UK sent most of its (substantial) profits back to the USA as well!

According to the Woolworths Virtual Museum website (which was taken down when the company went into administration, but can still be viewed on the internet archive), the origins of the store can be traced right back to 1873. Frank Woolworth worked for William Moore at the Augsbury and Moore Dry Goods Store in Watertown, New York. Mr. Moore came up with the innovation to sell surplus goods at a fixed price of 5 cents.

Mr. Woolworth took this idea further, deciding to set up an entire shop full of goods that cost 5 cents. Having persuaded Mr. Moore to back the store, the first Woolworths shop opened in Utica, New York in 1978. But after an initial success, the store was eventually a flop. Undeterred, Mr. Woolworth opened a second store in Pennsylvania, 60 miles away. It was a runaway success.

From then on, there was no stopping Woolworth. By 1910, F. W. Woolworth paid for the construction of the Woolworth Building — which was the world’s tallest building until 1930 — with $15 million in cash. As well as expanding into the UK, Woolworths also opened branches in Canada, Germany, Ireland and Cuba! (Retailers named Woolworths in Australia, New Zealand, South Africa and Mexico have nothing to do with F. W. Woolworth’s company.)

It was only in 1909, over 30 years after the opening of the first Woolworth store in the USA, that the brand arrived in Britain. Anglophile Frank W. Woolworth had written several years earlier during a visit to the UK, “I believe that a good penny and sixpence store, run by a live Yankee, would be a sensation here.” The first British F. W. Woolworth & Co. Ltd 3d and 6d store was opened on 5 November 1909 on Church Street in Liverpool. It was a roaring success.

Before long, Woolworths had become bigger in the UK than it was in the USA. It was quickly given the nickname Woolies, a sign of the genuine affection the British public had for the store. By the 1920s, a new Woolworths store was being opened every 17 days. Local officials across the country were desperate for a Woolies to open in their town, and if it did so it was seen as a seal of approval for the area. The British image of the chain was further underlined when the company raised enough money to buy two Spitfires during World War II.

Woolworths dropped the fixed price concept during World War II. The 6d upper limit had been stretched to breaking point during the 1930s as Woolies started selling socks and shoes individually for sixpence. And if you wanted a saucepan, you had to buy the lid separately too! As rationing came in, the 6d upper limit had to go.

After the war, Woolies grew even more quickly than before. Alongside the programme re-opening stores affected by the events of World War II, 330 new stores were opened within a six year period in the 1950s. At one point, stores were opening at the rate of two per week. The 1,000th Woolworths store in Britain was opened in Portslade in 1956.

Decline set in during the 1970s. Analysts began to criticise the “moribund” store. Throughout that decade, around 150 stores were closed, bringing the number of stores back down from a peak of 1,100.

Woolworths had lots of freehold properties and sold some in order to buy DIY chains B&Q and Dodge City. Analysts were sceptical, but Woolworths Chairman Geoffrey Rogers was right in his hunch that DIY would be a growth area in the coming decade. Mr. Rogers had envisaged 100 B&Q stores opening within ten years. The target was easily surpassed.

Woolworths had much to celebrate after its first seventy years. But that was all plain sailing compared to what would face the company from the 1980s onwards. My next post will look at the history of Woolworths from the Kingfisher purchase onwards.

Sleep graphs 2008

A series of posts

  1. Sorting out my sleeping patterns
  2. Sleeping patterns: progress update
  3. Sleeping patterns: update after nine months
  4. Sleeping patterns: At project completion

My new year’s resolution for 2008 was to get my sleeping pattern into check. To help me do this I recorded data about my sleep on a daily basis throughout the year. Although it was clearly impossible to get precise measurements of things such as the time I fell asleep, I managed to make estimates for every single day of the year. As with a graph of my taste in music, graphs about my sleep tell a surprising amount about my life.

As before, these large graphs show seven day rolling averages of the variables, each of which should be self-explanatory. The smaller graphs concentrate on one variable each. The blue line represents the daily change. The red line is the seven day rolling average, while the grey straight line is a trendline.

Sleep graph 1 - 12 months
Sleep graph 2 - 12 months

The final quarter of the year didn’t start very well. After a relatively well-behaved summer, I began to slip into nocturnal habits at the beginning of October. At first this happened by accident, but I also encouraged it because at the time the following two Formula 1 races were “flyaways”, races in Asia that happen in the middle of night UK time.

What I didn’t think of, though, was that while it was perhaps, just about, feasible to stay up until about 6am to watch the Japanese Grand Prix, it was totally stark raving bonkers to stay up until about 9am watching the Chinese Grand Prix. Which is why the graph drops more quickly than it rises, as I changed my tactics for approaching the grands prix at the last minute.

In mid-November, my work situation changed. Instead of working primarily at nights, which I had done more or less since I started working at Woolworths, I was now working during the day (I don’t know why — must be the excellent customer service I provide!). This completely altered the path that my sleeping patterns took, and also led me to view the project in a new light.

Insomnia - 12 months The week I woke up the earliest all year was the seven day period leading up to 1 December, when I got up at an average clock time of approximately 09:13. At the same time, my “insomnia”, which was one of my primary concerns through the year, fell through the floor, lasting an average of just 21 minutes per night by the end of the year. The average “insomnia” for the whole year was 1 hour and 30 minutes per night.

Asleep for - 12 months All the while, the amount of time I was sleeping didn’t change too much, despite the earlier-than-normal starts. It fell to an average 7 hours and 1 minute per night on 18 December. That is pretty low, but it that was a one off (it normally hovered around 7½ hours) and it had been as low as 5 hours and 59 minutes in March.

Indeed, the fact that the amount of time I slept per night was pretty much stable at the recommended 8 hours per night was the pleasant surprise of the project. Maybe I had nothing to worry about all along.

All-in-all, my taste of what life in a 9–5 routine might be like left me with optimism about how I would cope. I adapted to regular early starts without a great deal of bother. I slept a bit less, but not uncomfortably so. And I was actually saving a lot of time by falling asleep much more quickly when I got to bed.

I came to realise that perhaps all of the sleep “problems” I had were actually down to a lack of routine rather than any genuine trouble with sleep. Of all the experiments I tried to help me sleep better, having a reason to get up early regularly was by far the best. And there’s no use in setting the alarm early if there’s no reason to get up, because I’ll only switch the alarm off and sleep in until at least the mid-morning. And why not? Maybe my new year’s resolution for 2009 should be to relax more about everything.

Slept from - 12 months You might be asking, “what’s with that mad spike on most of the graphs on 31 December?” Well, I was hit by a dodgy winter-related disease. I went to bed at about 16:30 and more or less slept right through until 08:30 the following morning. Apart from making me feel rotten, the illness caused a right mess of my graphs! Mind you, the finishing point of the seven day averages looks fairly normal because I had been so indulgent during that Christmas week.

Overall, I am pleased with how the year-long experiment has gone. The trendlines for almost every variable I measured went in the right direction as the year progressed. The exception was ‘lazy’, to my shame. The experience of the final few weeks of the year have assured me that I probably don’t actually have much of a sleeping problem at all.

But I found the whole thing fascinating, and I already kind of miss logging every detail of my sleeping habits. I referred to the graphs often just for interest. But I have decided that I had better stop graphing elements of my life in minute detail, before it jeopardises any relationships.

All of the remaining sleep graphs are included below the fold.

My new year’s resolution for 2009 is to read more books. I have quite a daunting pile (actually, it’s a shelf) of books that have gone unread, some for several years. I will make my aim to reduce the existing pile to zero by the end of the year. I think my primary strategy will be to get more reading done in bed before I go to sleep. After all, now that I’m no longer worried about my sleep, it’s probably the easiest place to cram it in!

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